Dissociative Disorders

Dissociative Disorders

(Dissociative Disorders)

For some time, criminal defendants and their attorneys have attempted to introduce mental health issues into the court setting. Indeed, the legal system has recognized that certain behaviors, prompted by mental health diagnoses, need to be taken into account when dealing with a defendant. Arguably, no diagnosis given in this area is more controversial than dissociative disorders. Many defendants, with little success, have attempted to use dissociative symptoms in hopes of mitigating their responsibility of alleged criminal wrongdoing. Therefore, it is especially important to know this area of disorders and how they are diagnosed.

To prepare:

  • Review this week’s Learning Resources.
  • Focus on Chapter 8 of your text, and on the dissociative disorder classifications in the DSM-5.
  • Consider the challenges dissociative disorders might present to a forensic psychology professional in a legal setting.

With these thoughts in mind:

Post by Day 4 a comparison (similarities and differences) of dissociative identity disorder and one other dissociative disorder. Highlight the difference between the disorders in a way that allows you to accurately distinguish between the two when making a diagnosis. Then explain challenges dissociative disorders might present to forensic psychology professionals when introduced in a legal setting.

Dissociative disorders are a group of mental health conditions characterized by disruptions in consciousness, identity, memory, and perception. Individuals with these disorders may experience a disconnection or detachment from their thoughts, feelings, memories, or even their sense of identity. The most well-known dissociative disorder is Dissociative Identity Disorder (DID), formerly known as Multiple Personality Disorder, where a person exhibits two or more distinct identities or personality states.

Other types of dissociative disorders include Depersonalization/Derealization Disorder, where individuals feel detached from their own body or reality, and Dissociative Amnesia, involving memory gaps for significant personal information. These conditions often result from severe trauma, such as abuse or extreme stress, serving as a coping mechanism for the mind to protect itself from overwhelming experiences.

Treatment typically involves psychotherapy, focusing on integrating fragmented aspects of one’s identity and addressing the underlying trauma. A supportive therapeutic relationship and a safe environment play crucial roles in helping individuals with dissociative disorders regain a sense of continuity and self-awareness.

Be sure to support your postings and responses with specific references to the Learning Resources.

 
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Health Care Discussion

Health Care Discussion

(Health Care Discussion)

Health care is a critical societal issue that requires comprehensive attention. Accessible and affordable health services are fundamental rights, essential for individual well-being and overall community health. A robust health care system should prioritize preventive care, ensuring early detection and management of diseases. Adequate funding and resources must be allocated to support healthcare infrastructure, medical research, and healthcare professionals.(Health Care Discussion)

Additionally, the integration of technology can enhance efficiency, patient engagement, and data-driven decision-making. Policymakers need to address disparities in healthcare access, considering socio-economic factors and geographical distribution. Collaborative efforts between public and private sectors, along with international cooperation, are vital for addressing global health challenges. Ultimately, a holistic approach that combines preventive measures, technological advancements, equitable access, and international cooperation is necessary to achieve optimal health outcomes for all.(Health Care Discussion)

 

Please answer the following questions in 100-150 words PER QUESTION. CITE ANY SOURCES USED.

1. Using the internet, research the organ donation laws in the state of Georgia, and provide a summary of those laws, and copy and paste in the URL address(s) that support(s) the information. Are you yourself listed as an organ donor and why or why not? If you so wish, you may also share if your family has had any experiences with organ donation and what your family would or would not do differently if a similar situation arose.

2. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) has impacted all patients with the general intention of protecting our privacy and rights as a patient. Research HIPAA and provide and reflect on what this Act was intended to address.  Also provide a brief overview of how this has impacted you as an individual consumer/patient.

3. Research two medical coverages from different companies and share your opinion of both medical coverages. Contrast the two and comment on the similarities and differences.

4. Describe why registers/registries are important in the healthcare setting. Be sure to reference a specific register/registry as a supportive example.

5. Think of a time when your healthcare visit was documented entirely via an Electronic Health Record/Computer?  Did this impact the overall quality of care that you received during your encounter?  Why or why not?

6. Think of a time when you read about fraud in the healthcare industry. What occurred and how was the specific activity flagged as fraud to begin with? In your reflection also list out how this could have been prevented and what can be/is done to prevent it from continuing to occur.

 
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Introduction to Healthcare Management

Introduction to Healthcare Management

(Introduction to Healthcare Management)

DISCUSSION BOARD DUE THURSDAY BY 11:59 (250 WORDS)

The six Ps in the title of this Discussion indicate the value of planning. Whether it is planning your classwork, planning dinner for your family, planning for a major purchase, or planning to run a health care organization, the main point is the same. When you analyze the situation and plan ahead, as well as check your resources and your progress, you go a lot further toward achieving your personal and professional goals.

To prepare for this Discussion, think about the elements of strategic planning in health care settings.

Post a comprehensive response to the following:

Using specific examples and support from your Learning Resources, identify the benefits and challenges of strategic planning in health care for each of the following:

  • Patient
  • Managers
  • Providers (physicians, nurses, and allied health professionals)
  • ______________________________________________________________________________________________________________________________
  • ______________________________________________________________________________________________________________________________

ASSIGNMENT DUE SUNDAY BY 11:59PM- 2 OR 3 PAPERS NOT INCLUDING THE REFERENCE PAGE (ALL REFERENCE HAS TO BE CITED IN ASSIGNMENT)

To prepare for this Assignment, select one Strategic Plan from the two listed below and find another plan online or through the Walden University Library”s Gale Virtual Reference Library. Feel free to use the optional links to other Strategic Plans listed below or find your own. Be sure you include the link to the second Strategic Plan in your Assignment. If you work in a health care setting, you can ask for a copy of the Strategic Plan from your organization.

Strategic Plans

Minnesota Department of Veterans Affairs MN Veterans Homes Strategic Plan 2008″2013

Home Again Assisted Living

Links to Other Strategic Plans (optional)

Seattle Children’s Hospital: Laying the Foundation for the Next 100 Years
http://www.seattlechildrens.org/about/strategic-plan/

Trillium Health Centre’s Strategic Plan 2009/10-2011/12
http://trilliumhealthpartners.ca/strategy/public/Pages/Strategic-Plan-2013-2018.aspx

Nevada Strategic Health Care Plan
http://www.lyon-county.org/DocumentCenter/View/6294

The Michigan Prisoner Health Care Improvement Project
http://www.michigan.gov/documents/corrections/Health_Care_Strategic_Plan_222384_7.pdf

UC Davis Health System Strategic Plan
http://www.ucdmc.ucdavis.edu/aboutus/pdf/strategic_plan_web.pdf

(Introduction to Healthcare Management)

Write a 2- to 3-page paper to compare and evaluate the two Strategic Plans you select. Address the following:

  • How are the strategies different?
  • What are the key elements of each Strategic Plan?
  • Compare the goals and strategies identified in each one. Which plan is likely to be more successful and why?
  • Put yourself in the role of a manager at one or both facilities. What are your responsibilities in ensuring one or both are successful?
  • What barriers are there to successful implementation of the strategies, and how could the manager overcome these barriers?

Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure that your in-text citations and reference list are correct.

_____________________________________________________________________________

RESOURCES

Course Text: Introduction to Healthcare Management

Chapter 1, “Strategic Planning”

In this chapter, you will be introduced to the strategic planning process within health care settings. The author provides insight into the process of identifying a desired future state for a health care organization and planning a means to achieve it.(Introduction to Healthcare Management)

Chapter 5, “Planning”

Planning is a fundamental task for health care managers. This chapter addresses the role of planning in an organization’s mission and vision, goals and objectives.

Article: Zuckerman, A. (2006). Advancing the state of the art in healthcare strategic planning.Frontiers of Health Services Management, 23(2), 30-15. Retrieved from http://auth.waldenulibrary.org/ezpws.exe?url=http://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=17310806&site=ehost-live&scope=site

The author identifies the steps that health care organizations should take to increase the rigor and degree of sophistication of their strategic planning practices to be on par with non-health-related organizations. Current best practices are identified.

Article: Bartling, A. (1997). 25 pitfalls of strategic planning. Healthcare Executive, 12(5), 20-23. Retrieved from  http://auth.waldenulibrary.org/ezpws.exe?url=http://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=10170078&site=ehost-live&scope=site

This article identifies 25 pitfalls health care managers can avoid to make strategic planning a stronger tool for their organizations.

Article:  Begun, J., & Kaissi, A. (2005). An exploratory study of healthcare strategic planning in two metropolitan areas. Journal of Healthcare Management / American College of Healthcare Executives, 50(4), 264-274. Retrieved from  http://auth.waldenulibrary.org/ezpws.exe?url=http://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=16130809&site=ehost-live&scope=site

Interviews of leaders in 20 health care organizations in two major metropolitan areas provide insight into the value of strategic planning in health care.

 
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Critique of Research assignment

Critique of Research assignment

(Critique of Research assignment)

Question description

Follow the instructions provided in “Critique of Research Studies Instructions.”

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Critique of Research Studies Instructions

Directions:

Complete a critique of the quantitative and qualitative articles that were submitted in Topic 3.

This assignment will be completed in three parts. Refer to the information below as a guide to the information that should be included in each part.

Follow the guidelines for the quantitative and qualitative article critiques in Box 5.2: Guide to an Overall Critique of a Quantitative Research Report, and Box 5.3: Guide to an Overall Critique of a Qualitative Research Report, in Chapter 5 of the Nursing Research: Generating and Assessing Evidence for Nursing Practice textbook.

1.Utilize a central heading to indicate that what follows is the critique of the articles.

2.The side headings of the critique for each article should follow the headings in Box 5.2 and Box 5.3 in Chapter 5 of the Nursing Research: Generating and Assessing Evidence for Nursing Practice textbook.

3.Note that within these basic guidelines, there are additional references to Detailed Critiquing Guidelines found in additional boxes in other chapters of the Nursing Research: Generating and Assessing Evidence for Nursing Practice textbook focused on the various elements of a research study report. Use these to expand the research study and to learn specific terminology appropriate to the critique of research.

When turning in the final submission, please put the elements in the following order: Quantitative Article Critique, Qualitative Article Critique, References (which should include the two articles, the text, and any other additional sources).

Critique of Research Studies – Part 1: Due Topic 4

For Part 1 of the critique, focus only on the following segments for each article:

Quantitative Qualitative
Title Title
Abstract Abstract
Introduction Introduction
oStatement of the problem oStatement of the problem
oHypotheses or research questions oResearch questions
oLiterature review oLiterature review
oConceptual/Theoretical framework oConceptual underpinnings

 

Critique of Research Studies – Part 2: Due Topic 6

For Part 2 of the critique, focus only on the following segments for each article:

Quantitative Qualitative
Method Method
oProtection of human rights oProtection of participants’ rights
oResearch design oResearch design and research tradition
oPopulation and sample oSample and setting
oData collection and measurement oData collection
oProcedures oProcedures
oEnhancement of trustworthiness

Critique of Research Studies – Part 3: Due Topic 8

For Part 3 of the critique, focus only on the following segments for each article:

Quantitative Qualitative
Results Results
oData analysis oData analysis
oReliability and validity oTheoretical integrations
Discussion Discussion
oInterpretation of findings oInterpretation of the findings
oImplications/Recommendations oImplications/Recommendations
Global Issues Global Issues
oPresentation oPresentation
oResearcher credibility oResearcher credibility
oSummary assessment oSummary assessment
 
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Access 2016 capstone project AC-1 Sales Database

Access 2016 capstone project AC-1 Sales Database

(Access 2016 capstone project AC-1 Sales Database)

Question description

Open the start file AC2016-Capstone-Level1. NOTE: If necessary, enable active content by clicking the Enable Content button in the Message Bar. 2. The file will be renamed automatically to include your name. Change the project file name if directed to do so by your instructor, and save it. 3. Open the Sales table and add three records to the table with the following data. (Hint: The first field in the table, SaleID, is an AutoNumber field, so there is nothing to enter for each record.) SaleDate SaleLocation PaymentType 11/1/2016 K Street Credit Card 11/1/2016 George Washington University Cash 11/1/2016 Georgetown Credit Card Step 1 Download start file SIMnet 2016: Access 2016 Capstone Project Level 1 2 | P a g e Last Modified: 8/23/16

4. Switch to Design view and modify field properties. a. Apply the Long Date format to the SaleDate field. b. Switch back to Datasheet view and adjust the width of the SaleDate field so the entire long date is visible. Save the table when prompted. c. Close the table. Save the table when prompted.

5. Create a new table to capture the details for each sale. a. The first field should be an AutoNumber field named: SaleDetailID b. The second field should be a lookup field named: SaleID The lookup field should be limited to values in the SaleID field of the Sales table. Include only the SaleID in the lookup field. Enable data integrity by restricting deletions. c. Save the table as: SaleDetails d. Add a third field to the far right of the table. Name this field: Item Include all the fields from the Items table. Sort the lookup items by values in the ItemName field. Hide the primary key field. Enable data integrity by restricting deletions. e. Add a Number field to the right of the Item field. Name the field: Quantity f. Set the default value for the Quantity field to: 4 g. Add three records to the table with the following data. (Hint: Remember, the first field in the table, SaleDetailID, is an AutoNumber field, so there is nothing to enter for each record.) SaleID Item Quantity 1 Chocolate 4 1 Old Bay 2 2 Truffle 1 h. Close the table.

6. Use the Form Wizard to create a new form for inputting sales data. a. Include all the fields from the Sales table. b. Include the Item and Quantity fields from the SaleDetails table. c. View the form data by records in the Sales table with related records in the SaleDetails table displayed in a subform. d. The subform should be displayed as a Datasheet. e. Name the main form: SalesForm and name the subform: SaleDetailsSubform (Hint: Be sure to remove the space between SaleDetails and Subform in the subform name suggested by Access.) f. Open the form in Form view to review your work. SIMnet 2016: Access 2016 Capstone Project Level 1 3 | P a g e Last Modified: 8/23/16 g. Navigate to the record in the main form for SaleID 3 and enter sale details in the subform as follows: Item: Truffle, Quantity: 4 Item: Old Bay, Quantity: 2 h. Close the form.(Access 2016 capstone project AC-1 Sales Database)(Access 2016 capstone project AC-1 Sales Database)

7. Open the Items table and modify the table fields as follows: a. Set the Default Value property for the Price field to: 4 b. Change the data type for the Price field to: Currency c. Autofit the width of the ItemName field. d. Save the changes and close the Items table.

8. Create a Single Record form using the Items table as the record source. Save the form with the name ItemsSingleRecordForm and then close the form.

9. Begin a new blank form in Layout view. a. From the Locations table, add the LocationID, LocationDescription, and Comments fields in that order, at the left side of the form. b. Widen the labels so LocationDescription is completely visible. c. Save the form with the name LocationsForm and then close the form.

10. Open the Sales_Archive table. a. Delete the Total field. b. Find the record with the ID 500 and delete it. (Hint: It is the last record in the table.) c. Find and replace each ItemID value OLDB with OLDB005. d. Rename the TotalSal field to: TotalSale e. Save and close the table.

11. Use the Relationships window to create a relationship between the Items and Sales_Archive tables. a. Show the Sales_Archive table in the Relationships window. b. Create a one-to-many relationship between the ItemID field in the Items table and the ItemID field in the Sales_Archive table. You may rearrange the tables in the Relationships window if you want. c. Enforce referential integrity so a record cannot be deleted or altered in the Items table if it would cause a conflict with the data in the Sales_Archive table. d. Close the Relationships window and save the changes.

12. Create a query to display sales of Truffle flavored popcorn from the Sales_Archive table. a. Include the following fields in this order: the Date, Quantity, and TotalSale fields from the Sales_Archive table and the ItemName field from the Items table. b. Add the criteria Truffle to the ItemName field. Run the query to check your work. (Hint: There should be 23 records in the query results.) c. Save the query as TruffleQry and then close the query. SIMnet 2016: Access 2016 Capstone Project Level 1 4 | P a g e Last Modified: 8/23/16

13. Create a query to display sales greater than $60.00 from the Sales_Archive table. a. Include the following fields in this order: the Date from the Sales_Archive table, ItemName field from the Items table, and TotalSale from the Sales_Archive table. b. Add criteria to the TotalSale field to return only sales greater than $60.00. Run the query to check your work. (Hint: There should be 5 records in the query results.) c. Save the query as HighDollarSalesQry and close it.

14. Create a report based on the OldBayQry query. Hint: Use the Report Wizard. a. Include the fields from the OldBayQry query in this order: ItemName, Date, and Quantity. b. View the data by the Items table. c. Do not add any additional grouping. d. Sort the detail records by date. e. Use the Stepped layout in Portrait orientation. f. Name the report OldBayRpt and then view the report to check your work.

15. Save and close any open database objects and then close the database.

16. Upload and save your project file.

17. Submit project for grading.

 
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Psychology notes

Psychology notes

(Psychology notes)

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction (Psychology notes)

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.(Psychology notes)

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.(Psychology notes)

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png(Psychology notes)

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.(Psychology notes)

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.(Psychology notes)

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.(Psychology notes)

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

Screenshot (121).png(Psychology notes)

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.(Psychology notes)

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.

Screenshot (123).png(Psychology notes)

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.Screenshot (124).png

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited(Psychology notes)

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.(Psychology notes)

 

Case Study: Calveta Dining Service(Psychology notes)

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).(Psychology notes)

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.(Psychology notes)

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.(Psychology notes)

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction(Psychology notes)

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.(Psychology notes)

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.(Psychology notes)

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.(Psychology notes)

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.(Psychology notes)

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.(Psychology notes)

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

Screenshot (121).png(Psychology notes)

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.(Psychology notes)

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

Screenshot (123).png

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.Screenshot (124).pngidth=”624″ height=”351″ />(Psychology notes)

<strong>Conclusion(Psychology notes)

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

(Psychology notes)

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.(Psychology notes)

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?(Psychology notes)

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?(Psychology notes)

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,(Psychology notes)

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction(Psychology notes)

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.(Psychology notes)

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.(Psychology notes)

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.(Psychology notes)

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png />(Psychology notes)

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.(Psychology notes)

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.(Psychology notes)

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

Screenshot (121).png />(Psychology notes)

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

Screenshot (123).png

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.Screenshot (124).png

Conclusion(Psychology notes)

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.(Psychology notes)

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

 

Case

Study: Calveta Dining Service(Psychology notes)After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.(Psychology notes)

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.(Psychology notes)

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

Course Name

Student’s Name

Instructor’s Name:

Date:(Psychology notes)

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.(Psychology notes)

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.(Psychology notes)

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.(Psychology notes)

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (121).png” width=”624″ height=”351″ />(Psychology notes)

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.(Psychology notes)

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

Screenshot (123).png

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.Screenshot (124).png

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.

Dr. Joe Nickell

Screenshot (121).png

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.

c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (123).png” width=”624″ height=”351″ />(Psychology notes)

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (124).png” width=”624″ height=”351″ />(Psychology notes)

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

<p>Georgetown University Library (2017).Evaluating Internet Sources. 

Case Study: Calveta Dining Service(Psychology notes)

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.(Psychology notes)

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,(Psychology notes)

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

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Introduction(Psychology notes)

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.(Psychology notes)

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.(Psychology notes)

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (119).png” width=”745″ height=”430″ />(Psychology notes)

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.(Psychology notes)

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.(Psychology notes)

Dr. Joe Nickell

Screenshot (121).png

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.(Psychology notes)

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

Screenshot (123).png

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.Screenshot (124).png

Conclusion(Psychology notes)

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.(Psychology notes)

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.(Psychology notes)

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.(Psychology notes)

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.(Psychology notes)

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,(Psychology notes)

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

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Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.(Psychology notes)

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accuracy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.(Psychology notes)

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (119).png” width=”745″ height=”430″ />(Psychology notes)

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.(Psychology notes)

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (111).png” width=”689″ height=”423″ />(Psychology notes)

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.(Psychology notes)

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.(Psychology notes)

Dr. Joe Nickell

Screenshot (121).png

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.(Psychology notes)

Screenshot (122).png

There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

Screenshot (123).png

Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (124).png” width=”624″ height=”351″ />(Psychology notes)

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.(Psychology notes)

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.(Psychology notes)

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.(Psychology notes)

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.(Psychology notes)

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,(Psychology notes)

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

4��/�svt

Course Name

Student’s Name

Instructor’s Name:

Date:

Introduction

As media have become a primary source for public information , media credibility has received increased scrutiny, with the majority of online information results are compared to television and newspaper Gaziano & McGrath(1986). In this postmodern world many are exposed to a bunch of information which might and may not be reliable as more credible sources become harder to distinguish from less credible sources Andie(1997). There are many ways in which one will be able to distinguish between credible and unreliable information. There many factors to check in before concluding if an information is credible this includes checking if the information has got an author this is so because when an article is authored obviously there is a little credibility although this is not the basis for credibility since the author might not be qualified. Other factors  to consider include publisher, accuracy and objective, timeliness, footnotes and bibliographies and sponsorship. Therefore by going through any online information in a website one should ensure the following factors are present so that to prove the credibility of the information provided in that website. This paper will therefore try to look at how credible an online information source is and some of the factors to look at in ensuring the information provided is credible.

Credibility of Online Information

It can be challenging to exactly know if the information one is exposed to is credible but there are factors that one can look at to ensure the credibility of an information. Nowadays traditional new provides age subjected to some regulations that ensure they present information that is credible but with the internet’s free and unregulated information providers of these platforms have created a dire situation to those who seek and trust the internet as source of information. This are the few tips that one should have look at when checking for information in a website.(Psychology notes)

One should ensure that a website provides the author of the information. The fact that the author is willing to back up the information indicates that the information is credible. Not only should one check the name of the author but also one should be able to check for the credentials , this should be done by running a number of research on the name of the author in order to identify his credentials , this include occupation, years of experience, position or education. This credentials if provided on the website are much easier but if they are not provided on that particular website then one should make an effort of ensuring that he/she finds them. One should also research and find out if the author is qualified to write about that particular topic, by looking at his/her credentials one will find out the area of specialization and through this one can see this. There are many factors that the author can look at in the author to ensure credibility, this include a link to a homepage should be provided and contact information for example email address.(Psychology notes)

The other consideration that one will look at when looking at the credibility of an online information is the date or timeline. The date of any information is very crucial. This is so because when the date is provided the website gives the readers the opportunity to make decisions about whether that particular information is recent enough to fulfill their purposes. One should be very careful when the page was created and its recent updates, there should be an indication concerning the last time the website was updated. If for instance an article cites a study done  10 years ago, it brings into question the reliability of the information. Outdated information and broken links will indicate that the page is not well maintained and therefore the information might be false.

The other important factor to check is the domain of the website. In determining the credibility of the website one will try to look at the purpose of the website which can be learned from the ending of the site’s address since every website usually ends with Top Level Domain for example, meandyou.com, the .com enables one to realize that it is a commercial website. This can therefore be used by any business person or any other entity. Most of the business sites usually have the websites I order to market their products and therefore when one is visiting the websites one should be able to look at the biasness of the information provided since they are eager for anybody who visits their website to have some interests of their products and services. Also a domain that ends with, .eddo, is an educational website and therefore in these websites one should ensure that citations are provided in any writing to ensure credibility.

One should also look at the purpose of the website, that is the information provided in the website a fact, try digging deeper to find out if the opinions provided by the writer are based on facts. One should also ask him/herself if the author’s point of view is objective and impartial, meaning that the information provided should not be subject to biasness for example if the website is providing information about the government the information should be displayed in such a way that it looks like it is criticizing the government but should provide facts about the government. There are many other factors that one should check when investigating the credibility of the information among them is the accur(Psychology notes)acy of the information provided, that is are the sources provided factual, can one verify any of the information provided and is the information free from grammatical and typing errors.

The purpose of the information should also be clear Georgetown University Library (2017). The purpose of the information should be clear is it to teach, is to explain or enlighten or sell a product. When one is capable of knowing the reason behind a page’s creation then one will be able to judge its contents.

Researching the Credibility of Information

Dr. David M. Jacobs, historian

Screenshot (119).png

The above links have got very different URL ending with different domain. The first link is Wikipedia which ends with .org. The link might provide concrete information about David M Jacobs. The other link is the Amazon and ends with .com. This domain indicates that website is provided for commercial purposes. To my assumptions this website might be biased. This is so because business websites that are trying to sell products will do everything in order to capture the interests of potential customers and therefore in ensuring that they capture the interest of potential customers they will try to provide information that will show their products are the best. There are also links that end with the domain.org meaning that they belong to organizations.

From the above links there are sources which are completely unfamiliar for is Greg Sandow which aims at reviewing David Jacob’s book the “the threat”. This source has a domain of .com. Reviewing is for educative purposes and therefore this means that it is for educative purpose or rather enlighten and the domain should be .eddo. Though the source is unfamiliar but it provides basis for knowing if the information provided is credible. This is so because it provides the name of the author.(Psychology notes)

Wikipedia provides informational background of David Michael Jacobs as a retired Associate Professor of History at Temple University. The site has provided an extensive information concerning Jacobs including his career, multiple occupations such as ufology and also criticism of his work. The website seems to meet the requirements of a credible information source like the purpose, the purpose of the information here is to  enlighten one about Jacobs. Ranging from his early life to his achievements. Wikipedia has got a series of sources that are credible too and one can clearly use the information. The problem with the information provided is that it does not have a specific author. It is clear from the domain provided that the site is an organization since it ends with .org but on the other hand there are many organizations that provide the name and the contact of the  user. Therefore this questions the credibility of the information, this is so because without the name of the author then it means that the information provided might be written by even a student, for example Donald (1998), carried out a deep evaluation on medically oriented internet sites, MEDLINE and Grateful Med and there were more than 70million searches that occurred in these websites.(Psychology notes)

According to his research where he used questioners to get  who responded to the questions of the about that 30% of the respondent were either students or from the general public and this therefore raises the red flag on why the information provided on Wikipedia lacks an author whom they sponsor.Screenshot (111).png

Let us now compare other websites that provide information about Jacobs and see if they are more credible as compared to Wikipedia. The Amazon website provides information about Jacobs but it has got a domain ending with.com and therefore thus means that the website is based on commercial purposes. One think about the website is that is provides a clear description of the products on the website. The website also provides  information about the publisher which is very credible. Amazon is an American electronic commerce but it started as a book store but later on diversified to sell electronics. Amazon has got various retail websites for the United States, United Kingdom and Ireland, France, Canada, Germany, Italy, China and Japan among others and from the domain of the URL provided it is clear that the website is meant for business purposes and clearly in the website the books of Jacob’s are being advertised. Therefore this shows that the website providing the information about Jacob’s books is very true since the company is well known in most countries. The other thing that makes the information provided in the website more credible is due to the fact that the website provides contact information at the end. This is very useful since one is able to trace the original location of the website and acquire specific information for clarification. The website aims at marketing the products, mainly the books written by Jacobs and there is one thing is for sure there is no biasness in the way the books are marketed. There are many websites that seem to very bias when marketing their books but on the other hand this specific website gives information based on what customers who had already bought the book had to say about the book. Therefore the website seems to be very impartial. The screenshot below gives the contact information of the Amazon source.

Screenshot (118).png

There is this one source that seems unfamiliar to me but on the other hand the source provides the name of the author who is Greg Sandow. Greg Sandow is an American music and critic and a graduate from Harvard University. Therefore in writing the review of the book written by David Jacobs Greg qualifies to be a critic as he as a degree of the same from Harvard University. Therefore this means that the source is credible although it lacked contact information and citations.(Psychology notes)

Dr. Joe Nickell

Screenshot (121).png

The above are the links which pop out when searching for Joe Nickell. The second link with the URL www.joenickell.com/ seems to unfamiliar. Most of the links provided ends with the domain ,.org meaning that the websites are mainly owned by organizations. From the look of things there are sources that appear to reliable for example the second  link seems to present a reliable source. In this second source it seems like it is Nickell himself who is trying to explain himself. To prove that it is the official website of Nickell there is a patent right provided at the end of the article indicating Nickell’s name. The information appears to very credible since it has got an outright purpose this is providing enlighten about Nickell and his prowess when it comes to security matters or dealing with criminals. The information provided clearly lists the target audience which is the general public. Nickell’s here provides how is capable of dealing with crime activities and preventing them from happening. The source has got objectives, to make any visitor understand who Nickell is and what he does. The most important think about the website that makes it credible enough is due to the fact that there are contacts provided and the name of the author himself is provided. Te content is also very appropriate as it shows how exactly Nickell carries on his investigative activities. To support the(Psychology notes) credibility of the website is the fact that there is an in depth understanding of the related issues that shows the author’s familiarity with the subject. Below is the screenshot of the website.

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There are other sources that try to provide information about Nickell which to whose credibility is good. This is the mail online company in the UK. The first thing about the source that makes it credible is that it has got a timeline or the date which is very important. The date is very recent which implies that the information provided is reliable and not outdated. The website also provides contact information at the end which is something good. Mail Online which appears to have the authority of the article is a renown company based in the United Kingdom and therefore there is no doubt that the credibility of the information provided is not questionable. The information presents facts and one can easily verify the information in independent sources and it is also free from grammatical , spelling and typographical errors. The website has got almost all the factors that are required to enhance the credibility of the information. This ranges from the author, the date published, the purpose of the article which is very clear and finally is the contacts available.(Psychology notes)

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Wikipedia is the website whereby the credibility of the information is questionable. The website provides a really good and extensive research concerning Nickell. The purpose is very correct since there is very extensive history about Nickel. In the website it might appear that almost all the requirements for a website are met , since even the citations are very credible. The only problem with the website is that there is nobody to stand behind the information and defend it in case of anything. Therefore a website without an author is not qualified to provide credible information despite the fact that it meets all other requirements that are needed for a website to be credible. When it comes to timeline the website is very keen since it updates the contents provided therefore meaning that the reliability  of the information is not questionable since it means that information provided is current which suits the needs of the user and also conversant with current events.c=”https://www.homeworkmarket.com/questions/psychol” alt=”Screenshot (124).png” width=”624″ height=”351″ />(Psychology notes)

Conclusion

From the above essay it is evident that there are  some websites which provide credible information and there are others whose credibility is questionable. There are others which are more credible while others are less credible. There are a number of factors which should be  considered when checking the credibility of any website and this includes the author, that is it is important to know the person behind the writing and if he/she is qualified in the specific area he/she is writing about. The other thing to consider in a website is the purpose, that is the motive behind the writing and if really the opinions presented are factual. There are also many other factors to check which includes the domain, the domain gives one a hint on what he/she is going to get in that particular website, for example a website with the domain .com, means the website is meant for commercial purposes, a domain with .eddo means the information provided is based on education. The other factors that one should also consider include the timeline, objective and impartiality. From the above essay, the identification of credible websites has been based on these factors, this is there are  websites such as Wikipedia which has almost all the qualities that are required for the website to be credible but it lacks a concrete information about the author of the articles provided. Therefore for any website to be  credible and proves that the information provided is true is should be capable of providing all the qualities discussed in the paper and the author and when providing the author I t should not just be a name but a  qualified personnel.(Psychology notes)

Work cited

Andie, T.1997. Why web warriors might worry. Columbia journalism Review, 36(2), 35-39.

Gaziano, C, & Mc Grath, k.1986. Measuring the concept of credibilility.journalism quarterly, 

Donald, a, Lindenberg, B, & Humphreys, L.1998.Medicine and health on the Internet: The  good, the bad, and the ugly, journal of American Medical Association.

Georgetown University Library (2017).Evaluating Internet Sources.

 

Case Study: Calveta Dining Service

After reading the case, describe the major problems or challenges that Calveta is facing. What information within the case led you to these conclusions?

Calveta is facing both internal challenges and external threats as it endeavors to maintain its culture, customer loyalty, their reputation of quality food service, cost–control model, grow its revenue, and venture into other segments. For instance, Frank ,the chief executive officer , had struggled for two years to come up with perfect strategy that could help double the company’s revenue in five years while keeping the company’s culture and reputation for quality food service .But all was unfruitful .He considered extending their business beyond the senior living facilities(SLF) segment , particularly, into the hospital segment , which had been dominated by the several wealthy competitors and even expressed fears that many hospitals would be closed down after the 2008-2009 recession. Also, he was torn between the option of Calveta venturing into education, and acquisition of Facility Service Solution (FSS).(Psychology notes)

Worth noting, Calveta frequently rotated its employees from one account to another and elevated successful food service directors into regional or corporate management .Though, Calveta had higher retention rate than its competitors, 40% more, its lost contracts were typically because of frequent changes of management at the SLF. For example, one of the Calveta’s signature accounts in New Jersey defected to another service provider because it was dissatisfied with quality of food and service that resulted from such management changes. Seaside Common Senior Living Center put across that in every new manager’s break-in period , quality slipped – the service was less efficient and new managers we not sure of what they doing and assures to shift to another service provider if their account manager is changed. Frank was puzzled by the fact that the vice president of account management had not effectively dealt with such kind of attritions or defections, which had worsened over the years.

In addition, considering Calveta’s aggressive growth, it may be difficult to maintain its culture. In fact, the communication from top to down has become difficult due Calveta’s organizational structure and the fast spread or growth of the company. Jenifer, the chief operating officer, proposes that it is better to maintain the company’s culture than spread rapidly.

On the side of the external threats, Calveta faces high competition from large companies. In particular, Calveta has only a total revenue of $2.0 billion and 10% of the market share .Large competitors have a bigger market and more than five times Calveta’s total revenue. Culinair, Robertson, and Pinehurst have total revenues of $22.00 billion, $20.4 billion and $13,1 billion respectively. In fact, these service provider in the food market have the financial ability to implement business strategies and to venture into many segments. Calveta does not have the financial strength to effectively compete in the industry by venturing into many segments and rapidly gain a bigger market share.(Psychology notes)

The case discusses “Antonio’s Way” at great length. How could Calveta use these values to help them improve their staffing, training, and development of their human resources?

Calveta can maintain its aggressive growth as well as preserve the core values to help them improve their staffing, training, and development of their human resources. Firstly, they should implement the new organizational structure .Frank should gather more insights and inputs by rigorously discussing with the top management .He should improve the structure he outlined. Emphasize should laid on how to best enhance communication as soon as possible. The company should evaluate its internal communications. Calveta should adopt briefing system and therefore, information would be relayed through the ranks of the organization.

On the side of human resource policies, there is need to curb the frequent changes of the account managers that are assigned to signature accounts. Though, Calveta view a promotion as moving to a larger account, the company should, however, commence linking performance to pay rise instead of account size. In this regard, facilities should maintain same employees and as a result the retention rate will increase.

Does Calveta’s approach to operations provide them a sustainable competitive advantage?

Yes. Calveta is fourth ranked in the SLF food market .It has only 10% of the market share and a total revenue of $2 billion .The large competitors are Culinair (with total revenue of $22.00 billion),Robertson(with revenue of $20.4 billion), and Pinehurst( with revenue of $13,1 billion).In 2008,Calveta had posted a revenue growth of 52 % in the last three years which was greatly above the industry above .Notably , the company has very low customer attrition rate or very few lost contracts .In addition , it has no debt since its operations are financed by its own cash flows. The combination of these aspects of Calveta’s operating approach provides a sustainable competitive advantage. Calveta’s culture and values offer competitive advantage as the company can venture into new market and face the high competition from its large and global competitors,(Psychology notes)

Reference

Heskett J. & Girardi R. (2001). Calveta Dining Services, Inc: A Recipe for Growth? Retrieved from:https://services.hbsp.harvard.edu/services/proxy/content/49466263/49466289/b98edb36b321c1155f475506979d8eb9

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Annotated Bibliography Psychology Homework Help

Annotated Bibliography Psychology Homework Help

Question description (Annotated Bibliography Psychology Homework Help)

Shanok, A. F., & Miller, L. (2007). Stepping up to motherhood among inner-city teens. Psychology Of Women Quarterly31(3), 252-261. doi:10.1111/j.1471-6402.2007.00368.x

Bhandari, S., Bullock, L. C., Bair-Merritt, M., Rose, L., Marcantonio, K., Campbell, J. C., & Sharps, P. (2012). Pregnant women experiencing IPV: Impact of supportive and non-supportive relationships with their mothers and other supportive adults on perinatal depression: A mixed methods analysis. Issues In Mental Health Nursing33(12), 827-837. doi:10.3109/01612840.2012.712628

The above two articles needed to be annotated which includes

·  A summary

  • What is the topic of the source?
  • What actions did the author perform within the study and why?
  • What were the methods of the author?
  • What was the theoretical basis for the study?
  • What were the conclusions of the study? (Annotated Bibliography Psychology Homework Help)

·  An analysis

In your critique/analysis, you will want to answer some or all of the following questions (taken from the

  • Was the research question well framed and significant?
  • How well did the authors relate the research question to the existing body of knowledge?
  • Did the article make an original contribution to the existing body of knowledge?
  • Was the theoretical framework for the study adequate and appropriate?
  • Has the researcher communicated clearly and fully?
  • Was the research method appropriate?
  • Is there a better way to find answers to the research question?
  • Was the sample size sufficient?
  • Were there adequate controls for researcher bias?
  • Is the research replicable?
  • What were the limitations in this study?
  • How generalizable are the findings?
  • Are the conclusions justified by the results?
  • Did the writer take into account differing social and cultural contexts?

·  An application

  • How is this source different than others in the same field or on the same topic?
  • How does this source inform your future research?
  • Does this article fill a gap in the literature?
  • How would you be able to apply this method to your area of focus or project psychology child and adolescent development?
  • Is the article universal?
 
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Response 1: Parent-child relationship Impact on Romantic Relationships

Response 1: Parent-child relationship Impact on Romantic Relationships

The quality of a romantic relationship can be affected by factors from a plethora of sources.  One of these factors is the parent-child relationship in the context of characteristics a child inherits that help catalyze tendencies in romantic relationships.  According to Meyer, Jones, Rorer, and Maxwell (2015), anxious avoidant, secure, anxious resistant, and disorganized attachment styles are considered to be “precursors to adult relating.” The article goes on to report that the anxious avoidant child tends to be dismissive, anxious resistant style is preoccupied, disorganized style is fearful, and finally the secure child remains secure in adult romantic relationships (Meyer et al., 2015). Children who are securely attached typically display the capacity for positive relationships because the securely attached child has a sense of self-worth, self-esteem, and an arsenal of skills that aid in self-regulation needed in healthy romantic relationships (Kochendorfer, & Kerns, 2017). On the other hand, Meyer et al. (2015), adds an anxiety component to the other attachment styles.  Anxiety is the idea of perception and how an individual feels they are perceived in a relationship, be it romantic, friendly, business etc.  With that being said, an example of how anxiety can affect romantic relationships would be an individual being emotionally unavailable because of factors such as fear, avoidance and anxiety (Meyers et al., 2015). When it comes to intervening factors both biological and behavioral factors come into play. An example used by Thompson (2016), highlights that a child born with a genetic polymorphism that has been linked to impulsive behavior can prompt a child to orient towards a more insecure attachment even if the parents did their part in the context of the parent-child relationship. According to Thompson (2016), the parent-child relationship must be sustained, and interventions in parent-child relationship maintenance that are likely to affect romantic relationships in the long run would be factors such as peer relationships, or even a traumatic event. (Response 1: Parent-child relationship Impact on Romantic Relationships)

References

Kochendorfer, L. B., & Kerns, K. A. (2017). Perceptions of parent-child attachment relationships and friendship qualities: Predictors of romantic relationship involvement and quality in adolescence. Journal of Youth and Adolescence, (5), 1009. doi:10.1007/s10964-017-0645-0

Meyer, D. D., Jones, M., Rorer, A., & Maxwell, K. (2015). Examining the associations among attachment, affective state, and romantic relationship quality. The Family Journal, 23(1), 18–25. http://doi.org/10.1177/1066480714547698

Thompson, R. A. (2016). Early attachment and later development: Reframing the questions. In J. Cassidy & P. R. Shaver (Eds.), Handbook of attachment: Theory, research, and clinical applications (3rd ed., pp. 330–348). New York, NY: Guilford Press.

 
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Computer Science Capstone Project

Computer Science Capstone Project

Question description (Computer Science Capstone Project)

For Unit 5, you will submit a final expository essay that blends the viewpoints from Units 3 and 4.

Specifically, you will bring together the writing techniques that you have learned throughout the course to compose an expository paper. Exposition is a type of discourse that is used to explain, describe, or inform. In an expository essay, the purpose is to give readers a balanced account of a subject with a neutral, objective tone (usually third-person point of view or voice) and offer the opportunity to incorporate a combination of writing techniques.

Your final capstone project will involve integrating both viewpoints of your selected question topic that you worked with in Units 3 and 4. Your expository essay will present both sides of your controversial issue to explain, describe, and inform your audience using an unemotive, neutral, and objective writing style through the use of third-person voice and APA 6th edition format. (Computer Science Capstone Project)

For this final assignment, you will complete the following:

  • Step 1: Using the thesis statement, outline, and essay that you developed in Unit 3, revise your content. Be sure to incorporate any instructor feedback and suggestions.
  • Step 2: Based on the instructor feedback that you received from Unit 4 (opposing view draft), revise your content.
  • Step 3: Integrate elements from Steps 1 and 2 to create an expository paper that reflects your knowledge of both perspectives of your topic question. You will write a balanced account of your chosen topic using an unemotive, neutral, and objective writing style (third-person voice). Be sure to include an updated introduction, an updated thesis statement, clear and logical transitions between supporting paragraphs (based on both sides of the topic question), supporting paragraphs, and a concluding paragraph.
  • Step 4:Your final submission should include the following elements:
    • Title page
    • Abstract
    • Introduction
    • Body
    • Conclusion

Your submission should range between 750 and 1,200 words and contain proper APA formatting in addition to the title and abstract pages. Observe APA formatting for margins, spacing, font style, size, running head, and page numbers. For assistance with APA format, including citations and references, revisit your intellipath nodes on APA, read Chapter 3 of your textbook, and review APA materials provided in the AIU Library and Learning Lab. Visit the APA Web site for detailed free tutorials.

Please note: Citations and references are not required for this assignment. However, if you use quotes or paraphrase ideas that are not your own, be sure to provide in text citations and the aligned references.

This assignment will also be assessed using additional criteria provided here.

For assistance with your assignment, please use your text, Web resources, and all course materials. (Computer Science Capstone Project)

Reference

American Psychological Association. (n.d.). Learning APA style. Retrieved from http://www.apastyle.org/learn/index.aspx

 

Please submit your assignment.

Grading Rubric:

Content Demonstrates mastery of rhetorical mode and uses it to deliver appropriate, detailed, and pertinent content structured in a logical pattern. Mastery of thesis statement, supporting topics, and expository essay writing skills. 50%
Critical Thinking Demonstrates critical analysis of topic with the use of relevant, insightful, and logical subpoints. 25%
Format and Presentation Follows APA 6th edition format and presentation requirements as listed for the assignment. Demonstrates effective college-level syntax, word choice, correct grammar, and mechanics. 25%
 
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Applied Social Psychology Literature Review

Applied Social Psychology Literature Review

Throughout this course, you have been exploring the ways in which social psychological principles can be applied to various careers. This week, you will create a literature review of articles that cover some of the main topics of applied social psychology. You should frame your review as if you were explaining the purpose of the field to someone who does not know about social psychology. To do this, you will write a literature review that contains five articles, each of which focuses on a different theory. Two of the five articles can be from the literature review for your case study that you wrote last week; however, they each must cover different theories. The other three articles should pertain to different theories that have been discussed throughout the course or that will be discussed in Week Six.

Remember, even though these articles are not necessarily related, the literature review must still have a thesis statement (e.g., Applied social psychology is a field that is important because it is relevant to…) and a conclusion that reinforces your claim. Since you are allowed to use your review of two articles from your previous literature review, please ensure you make any necessary modifications to your analysis so that they match the thesis statement and conclusion of this literature review.

The literature review must be five to seven pages in length, not including title and reference pages. All of the articles that you use must be recent (published within the past 10 years). You should also cite other material (e.g., seminal works about the theories) as appropriate to help you contextualize and explain the articles that you are discussing. Format your paper according to APA style as outlined in the Ashford Writing Center (Links to an external site.)Links to an external site.

 

 
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