job analysis to job description
/in Uncategorized /by StephenIn the previous Discussion Board assignment, you were working with a hiring manager to assist in collecting particular data for a job analysis. You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slide that addresses the following:
- Describe up to 10 bulleted details that should be found in a customer service representative job description.
- What level of education and experience should be necessary for a customer service representative, and why?
- What level of knowledge of the industry should the customer service representative have, and why?
- How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?
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about strategic plan
/in Uncategorized /by Stephenexplanation of strategies that you might use to define, prioritize, and meet short-term goals (1–4 years) for the organization Include how the goals would support flexibility in an ever-evolving world. Then with a futurist context in mind, explain strategies that you might use to define, prioritize, and meet your organization’s long-term goals (15–20 years).
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expressions and equations 2
/in Uncategorized /by StephenThink about a scenario when you would use an expression and an equation in a real life application. Discuss each scenario and explain how to write the expression and equation. What is the difference between both of them?
Create two sample equations for your peers to solve. Return to the discussion to check your peers’ understanding and offer help as needed. Be sure to post the answers at the close of the module.
250 words.
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complete short sociology assignment no plagiarism 1
/in Uncategorized /by StephenCultural Representations of Social Class
Social class can be divided in several ways. Write a 500 or more word essay answering the following questions. You should use the book as a reference.
Be sure to include in-text citations and include the book as a reference.
Benokraitis, N. V. (2017). SOC: Introduction to sociology, (5th ed.). Boston, MA:Cengage Learning.
ISBN: 9781305660625
- In what ways does culture related to social class impact identity and pridewithin specific social classes?
- In what ways does culture help keep others outside of a specific social class?
- Would the answers you given make it more difficult for someone from a lower social class to “pass†as someone from a higher class or would it make it more difficult for someone from a higher social class to “pass†as someone from a lower class? Why?
- Why do most people stay in the same social class into which they were born?
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discussion 17 1
/in Uncategorized /by StephenReading: The Late Mattia Pascal, Chapters X-XVI
Discussion: Discuss how Mattia Pascal has transformed himself into Adriano Meis through physical, mental, and social transformations. In your opinion, is he successful?
this should be no less then 200 words.
please take time little bit early to go over the reading becase it is little bit long
//==========================================
this work is two part… the first one is the one that you will do which is the main post.
the other part is commenting on other student post. (i will share that with you once student post their main post. don’t worry about it,,, this part should be so easy 🙂 )
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leadership discussion response 5
/in Uncategorized /by StephenPlease read the peers discussions and respond to them APA format with reference
Discussion 1
Nurse Managers and Leaders play a vital role in the reengineering of health care. Advocating for legislation to ensure the safety of the work environment and for procedures which enhance patient care and outcomes is important in reengineering health care. A manager and a nurse leader also needs to ensure that staff are practicing with in their scope of responsibilities , which requires updating unit polices/procedures and requiring continuing education to ensure nurses are performing their duties that in line with updated guidelines . Additionally, w hen change is needed, it’s the responsibility of managers/leaders to ensure changes are implemented within a reasonable amount of time. Change that takes place in too rapid a period may create too much anxiety and allow for numerous errors. Some of the ways Nurse Managers reenginer the health care system is by using ethical and professional decision making to protect the rights of patients and employees. They also ensure a legal environment. Nurse managers should keep up with the legal aspects in health care. This is very important because being legally knowledgable protects patients, employees and the organization as a whole. Nurse managers need to be cognizant of the environment in which they function in order to anticipate the need for change.
References
Huber, D. (2014). Leadership and Nursing Care Management, 5th Edition. [ Pageburstl ]. Retrieved from https://pageburstls.elsevier.com/#/books/978145574…
Discussion 2
In the reengineering of healthcare, the nurse manger is
responsible for creating safe, healthy environments that support the work of
the health care team and contribute to patient engagement. The role is
influential in creating a professional environment and fostering a culture
where interdisciplinary team members are able to contribute to optimal patient
outcomes and grow professionally,†the American Organization of Nurse
Executives said.
Nurse managers need strong communication and leadership
skills. They should be adept at coordinating resources and personnel and
meeting goals and objectives. They must be effective leaders who can strike a
balance between working with the nursing staff and the healthcare facility
administrators.
The Agency for Healthcare Research and Quality, a branch of
the U.S. Department of Health and Human Services, said nurse managers are
change agents. They work with staff to find and implement useful changes to
improve patient wellness and safety outcomes. Nurse managers also implement
regulatory guidelines for patient safety set by state and federal agencies,
such as the U.S. Centers for Disease Control and Prevention, the Joint
Commission, and Centers for Medicare & Medicaid Services. They have to make
sure the staff is educated on care standards and can implement them as needed.
Reference:
The Roles of a Nurse Manager: Leading the nursing profession
into the future. (2017, May 24). Retrieved from
https://onlinenursing.duq.edu/blog/roles-nurse-man…
Discussion 3
In this era of modern technology, the health care organizations and hospitals have started adopting the innovative and creative management strategies in order to improve the health care processes with the support of the leaders or managers (Birken et al.). The business activities in hospitals are affected by a large number of internal and external factors. The hospitals are currently evaluating the trends in the health care environment as the external factor come to bear in luxuries. The role of a nurse manager or leader in health care involves the care of both internal and external factors. It is a tough position as the nurse leader plays a significant role in keeping the health management processes in motion. The nurse manager unites the health care team in order to provide well centered and reengineered health care services to the patients.
There are many characteristics that allow the nurse leaders to play a significant role in the reengineering of health care. One of the characteristics is the ethical decision making which means that the nurse managers should use the ethical and legal professional codes in order to implement policies and take care of the rights of the patients and employees working the health care areas. Also, the nurse leaders or manager should keep the legal aspects up to date in the field of health care. It involves reinforcing laws and legislation as required in the health care system. It is very vital in health care as being legally aware assists in protecting patients, employees and organizations.
Apart from the ethical decision making and legislation, the advocacy also plays an important role in nursing management and staff. Many times the nursing roles find themselves in a position to advocate for others which can involve providing other people with the information and data which strengthens them to make their own decisions and acting in the place of another person who cannot advocate for their own. The advocacy is based on decision making rather than making decision for others. In addition to this, changing management is an important aspect related to the role of nurses in reengineering of health care. In this era, change happens very quickly as compared to the old days. Sometimes it happens so quickly that it becomes difficult to analyze the series of changes i.e. which change has finished and which change has begun. The nurse leaders analyze the need for a change, create opportunities and a shared vision, communicate and involve people, develop structures that support the change and reinforce the change (Kodama, and Fukahori). The leaders also solve the conflicts and crisis that may occur in the successful implementation of the required change.
Leaders play a significant role in shaping up the organization culture and satisfy the customers in association with the latest advancements in the required field. The nurse manager or leaders are required to learn and adapt the new technologies continuously in order to play a vital role in the reengineering of health care. It improves the quality management processes of the internal environment of the organizations which ultimately becomes a strong point. Thus, the outcomes should be analyzed and evaluated clearly in order to improve the workflows and the business procedures that take place inside a health care organization.
Work Cited
Birken, Sarah A et al. “Uncovering Middle Managers’ Role In Healthcare Innovation Implementation”. Implementation Science, vol 7, no. 1, 2012. Springer Nature, doi:10.1186/1748-5908-7-28. Accessed 28 June 2018.
Kodama, Yoshimi, and Hiroki Fukahori. “Nurse Managers’ Attributes To Promote Change In Their Wards: A Qualitative Study”. Nursing Open, vol 4, no. 4, 2017, pp. 209-217. Wiley, doi:10.1002/nop2.87. Accessed 28 June 2018.
Discussion 4
The role of a nurse manager is a tough position. As a leader you play a vital part in advancing and keeping the healthcare system in motion. The nurse manager initiates & unites the health care team to deliver a patient centered, well engineered health care system. According to Grand Canyon University (????) there are several characteristics/scenarios that allow the nurse manager to play a vital role in reengineering the health care system:
Ethical decision making-Nurse managers use both ethical and professional codes to protect the rights of patients and employees. Managers take in account ethical and professional codes when making decisions.
Legal environment-Nurse managers should keep up to date with the legal aspects in health are. This is important because being legally knowledgeable protects patients, staff members and organizations.
Advocating-Nurse managers play a vital role in advancing for patients and staff. There are situations in which the nurse manager needs to step in and advocate for patients and staff.
Change-Managers and leaders help initiate change in the fast paced world of healthcare. They find new approaches in healthcare based on evidence based practice to allow the hospital to administer the best quality of care.
Conflict resolution-In situations in which there is conflict between team members, patients or even managers, leaders step in to advocate and defuse the situation. This allows for a safe work place environment for staff and patients.
Communication during high stress-Leaders prepare team members for crisis situations. Through providing information, teamwork and preparation. For example, during a disaster, leaders guide team members to appropriate stations and keep staff calm and proactive.
Reference
Grand Canyon University (NRS-451V Lecture 5. Retrieved July 1, 2018 from https://lc-ugrad3.gcu.edu/learningPlatform/user/users.html?operation=home&token=D9MGLcmh277D%2bRsjON6WUcn%2bTpW%2bj%2fwGDgWfsc4QZ%2bpV3H0m%2fZ9CAo%2f7JJkoBVre&classId=2146760#/learningPlatform/loudBooks/loudbooks.html?currentTopicname=Organizational%20Culture%20and%20Values&viewPage=past&operation=innerPage&topicMaterialId=ec0ec62b-fc64-4116-8c49-ef1b90d4d739&contentId=e0dbfc00-b214-4c77-85d5-9f299b901e72&
Birken, S., Lee, S., Weiner, B. (2012, April) 3 Uncovering middle managers’ role in healthcare innovation implementation. Retrieved July 1, 2018 from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC33724…
Discussion 5
Nurse managers and leaders are not receiving enough attention in health services research, yet they play a crucial role in healthcare re-engineering and implementation of health care policies. They are involved in revising and changing organizational structures and redesigning of the functioning systems in place. The primary focus in making a change is to analyze the outcome of patient care from the consumers perspective and maximize productivity through proper alteration of established systems (Huber, 2013). Nurse leaders and managers focus on methods that would enhance patient-centered care, teamwork, and collaboration, evidence-based practice. They would use their background and current evidence-based research to improve patient outcome.
System failures are the root-cause of higher mortality rates and efforts should be made to address these issues. In an interview, Jim Collins, a professional business analyst, explains how institutions fall from excellent performance to good to mediocre to dangerous and even disastrous. He uses an analogy of the early stages of diseases to describe how organizations look healthy on the outside but are falling apart on the inside. (Cone, 2002) The chief problem with these issues is that most institutions are in denial of their systemic weakness that contributes to medical errors. It is the responsibility of nurse managers and leaders to bring these systemic issues to the organization and find solutions that would optimize the delivery of adequate patient care. Furthermore, nurse leaders should fully understand their scope of practice and create autonomous roles that would impact and change the health care system.
Reference:
Cone, J. (2002). Built to be great: T+D talks with Jim Collins about what it takes to go from good to great. T+D, (8). 22.
Huber, D. (10/2013). Leadership and Nursing Care Management, 5th Edition [VitalSource Bookshelf version]. Retrieved from https://bookshelf.vitalsource.com/books/9781455740…
Discussion 6
The role that the nurse manager or leader plays in the reengineering of health care is that they help organizations reorder priorities, help provide more cost-effective care, and increase value to patients. Reengineering assists in redesigning administrative functions, clinical services, and caregiving programs to improve health status (Edens, 2005). Reengineering is a necessary skill of health care organizations if they want to succeed in the future.
As changes in nursing occur continuously, negotiation skills of leaders and managers are needed to handle downsizing, mergers and restructuring. Nurse leaders and manager need to anticipate and be ready for change.
Edens, P., (2005). Workplace Reengineering, Reorganization, and Redesign. Retrieved July 1, 2018, from http://www.medscape.com/perspective/medscapecritic…
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cultural paper 2
/in Uncategorized /by StephenMy Information will be Underlined as information for you to include.
Cultural Interview Reflection Paper
Background: As the world continues to become more multicultural and diverse, you as a
professional in human services or another field will find yourself interacting with individuals
who differ from you in many significant ways. This diversity brings with it many great benefits,
but it can also impact communication and relationships in unexpected ways.
Consider if you as a HMSV professional have to provide in-home services to a family that has
recently immigrated to the U.S. from another country. How might this diversity impact
expectations, communications and relationships of all involved? What information related to
their culture might be helpful to have prior to engaging with them?
Purpose: Therefore, this project focuses on exploring and learning about cultural differences in
interpersonal relations and communication. One way to safely experience and identify
differences is through interviewing a person from a culture significantly different from your
own.
Overview: You are required to conduct an interview with an individual that is culturally
different from yourself in several major ways and highlight and reflect upon your learning in
this paper. Your written explanation, description, and reflections will point out the similarities
and differences you found between your culture and your interviewee’s, as well as barriers and
bridges that might impact relationships between people from your culture and individuals from
his or her culture.
Specific Requirements: The person interviewed must differ from you in at least two
significant ways (culture, religion, country of origin, etc.). Think of the paper as consisting of
two sections, the first, is about your interviewee and the information gained. The second part
allows you to explore aspects of the culture that you found interesting and important, and how
you might advocate for, as well as remove barriers and build bridges, to enhance relationships
with individuals similar to those of your interviewee’s culture. Your written explanation,
description, and reflection must point out the similarities and differences you found between
cultures. I chose my friend since childhood Nikta Tadayoni. She was born in Tehran, Iran and moved here as a baby. She is both an american citizen and and Iranian citizen. The two cultural diffferences I focused on were “Taarof”- meaning the manners of insisting on helping the other (research) AND also the customs surrounding physical contact in public with the opposite sex.
Steps:
4) In the Interview component of your paper (4 full pages), begin with an engaging
Introduction and then discuss the important aspects of the culture that were brought out in
the interview that might be likely to impact interpersonal relations. Also, consider how your
own background and experiences might compare and contrast with those of the individual
you interviewed. This section must be comprised of the summarized information obtained
from the interview, including:
2
• Name, description, personal background of the person interviewed, and how you
know him or her Nikta, born in Iranian but very American, met in middle school.
• Where this person has lived, and his or her family’s beliefs and values regarding
relationships, parenting, etc. Her single mother believes in a combination of both american and persian values, so does her brother who is older by 3 years.
• Interesting cultural facts in this person’s history (e.g., views regarding time,
power structures, health and healing, ceremonies and traditions, conflict,
spirituality and religion, nonverbal behaviors, etc.)
• Any experiences this person has had in adapting to new cultures
• Any legislation that has or might impact individuals within this cultural group
• A comparison of your own upbringing and personal experiences with the cultural
experiences of the individual interviewed I am very mainstream American and have only lived here.
5) In the Reflections section of your paper, (1 full page), create a plan incorporating strategies
that you could use to build bridges when faced with intercultural barriers with individuals
from your interviewee’s group. In your reflections, discuss the following within your plan:
• Cultural similarities and differences with the individual you interviewed that might
create either bridges or barriers in relating to others from his or her group.
• Strategies to overcome any potential barriers you might encounter with this person
or people from a similar culture that might affect interpersonal relations.
• Methods in which you might advocate and bring about greater acceptance for
individuals similar to your interviewee.
• Remember to end with a compelling Conclusion paragraph that describes what you
learned about yourself and others, both personally and professionally, from doing
this project.
Paper Structure:
• Requires a title page (and reference page if necessary), but no abstract. These must follow
APA style. No fancy colors or super fonts, etc. allowed.
• APA style includes a running head and use of college level grammar.
• If you are uncertain of how to create an APA Running Head search on YouTube for “how
to†videos similar to this:
• The body of the paper needs to be 5 full pages in length – this does NOT include the title
page, (and reference page, if any).
• APA standards include: font size of 12, Times New Roman, double spaced lines, single-sided
printed pages, margins set at 1 inch, and content headers used throughout the paper to
divide sections. Suggested headers are Introduction, Interview, Reflections, and
Conclusion.
• In the Introduction paragraph, introduce your interviewee, the culture, and some basic
details about the person including how you know them. This introductory paragraph
should set the stage for the aspects of the culture that you will be exploring within your
paper.
• The first part (4 FULL pages) (Introduction, Interview) of your paper should be a narrative
summary of the interview, where you paraphrase and summarize the discussion and
highlight the information you have obtained during the interview.
• The second part (1 FULL page) (Reflections, Conclusion) of your paper should be your plan
3
for building bridges to overcome barriers in interpersonal relations with individuals from
the interviewee’s cultural group, as well as what you have learned from the assignment.
• A strong Conclusion paragraph is expected to summarize and tie together what you learned
through doing the interview and developing your plan.
• Additional references are not required for this assignment. However, if you use material
from another source, each reference must be cited using appropriate APA style and
included in a separate reference section at the end of the paper. Also, please note that
direct quotes from your interviewee require an APA-style citation for personal
communication, and you must have at least one citation for personal communication in
your paper.
Let me know if you have questions. Quality and thoughtfulness is extremely important in this paper! 🙂
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basic excel homework 1
/in Uncategorized /by Stephenmerge the two excel datasets then
- Go to the GINI coefficient dataset and delete all irrelevant columns as well as all data preceding the year 1990
- Use the V-Look up or Match-Index combination to merge each country with its appropriate geographic region. There may be countries/country codes that are misspelled and some entries that are not countries that need to be removed. You need to take care of both issues.Feel free to remove any entries that give you a lot of trouble, but try to avoid that as much as possible.
- Once you have every country matched with its corresponding region, create a list of GINI coefficients averaged out for each year for a given region. You can do that using filters and sorting functions. Feel free to use any other method. Ignore the missing values in the average.
- Finally, you will end-up with a list of the world regions and a GINI coefficient average for each year. Graph that on one graph.
GRADING:
- A sheet showing the following after the merge:(4 – 6 pages maximum) (5 pts for organization)
- A column numbering the rows. 1,2,3,….,etc.(2 pts)
- The country Code(2 pts)
- The country name (abbreviated if necessary) (1 pts)
- Region (5 pts)
- The country data for the following years: 1990, 2000, 2010, and 2014(10 pts)
- One sheet showing the aggregated averages over all years between 1990 – 2014 for the different World Regions. For submission, you will need to transpose this so that the Years are on the rows and the regions are the columns. (Less than 4 pages). (20 pts)
- One sheet displaying the graph of all the trends from 1990 – 2014 for all world regions(10 pts)
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i need to make powerpoint presentation for my paper 1
/in Uncategorized /by StephenI already write my paper and I need you to make the presentation as the the following
You must follow the direction 100%
This assignment involves making a Powerpoint presentation of 15-20 slides (not counting the title slide and reference slide-so really your slide range needs to be 17-22).
Use the slides to teach your classmates about your problem: its historical underpinnings and its contemporary existence, what social policies have been promoted to address your problem and which policies have been suggested if not implemented, public perception of your social problem, as well as media depiction.
Make your presentations visually engaging but stimulating-this involves a mix of meaningful images, charts and graphs, and text. I am requiring the following:
1.Must include at least 3 charts/graphs
2. Must include 5 references to source material (your sources used in Blog 2/final paper)
3. Must include 2 relevant hyperlinks-this could be to a video, news story, podcast
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