Exam

12/7/2019 Quiz – Guidance and Discipline: Parent Organization

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Pam is throwing bits of paper at Eli during quiet reading time. She is a struggling reader and her

teacher, Mrs. Johnson, can tell she is not able to read independently during this time. Mrs.

Johnson could help Pam by:

 

Trust is formed:

 

When children have arguments about sharing toys, it is usually because young children have:

a) allowing Pam to do a different quiet activity during reading time.

b) ignoring Pam’s behavior and putting her in a spot where she will not disturb others tomorrow.

c) having Pam pick up the paper and return to her seat to read easier books.

d) allowing Pam to read with a fifth-grade partner during reading time.

a) outside the classroom.

b) in the teen years.

c) in the first years of life.

d) by age 10.

a) undeveloped cognitive skills.

b) irrational thinking patterns.

c) undeveloped social skills.

d) undeveloped language skills.

 

 

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The type of written observation that involves longer documentation of a child’s behaviors,

including the observer’s thoughts and comments, is called:

 

Kayla has very low self-esteem. She misbehaves often and is rejected by other classmates. Her

teacher, Mr. Vickers, has decided to work hard to give Kayla positive feedback whenever possible.

What can Mr. Vickers expect to happen first when he begins this approach?

 

When communication is undeveloped, all of the following strategies can help EXCEPT:

a) running records.

b) anecdotal notes.

c) time sampling.

d) event sampling.

a) Kayla’s behavior will worsen.

b) Kayla will stop talking to Mr. Vickers.

c) Kayla will be kind to Mr. Vickers.

d) Kayla will cry frequently.

a) having a cool down period.

b) scaffolding each child as needed.

c) discouraging the child to use art.

d) role playing.

 

 

12/7/2019 Quiz – Guidance and Discipline – Parent Organization

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All of the following are appropriate ways to evaluate a child EXCEPT:

 

Lying, stealing, and cheating are all signs of:

 

Which one of the following statements about lying is TRUE?

 

a) individual formative assessments.

b) authentic feedback.

c) weekly child-teacher conferences.

d) traditional methods of assessment.

a) emotional immaturity.

b) lack of understanding.

c) social withdrawal.

d) developmental delay.

a) Young children often lie because they are confused between what is real and pretend.

b) Young children cannot be held accountable for lying since they cannot understand the term.

c) Young children who get fact and fantasy mixed up become adults who lie.

d) Young children can be taught to tell the truth by giving them natural consequences for lying.

 

 

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Knowing what to expect, having consistent limits, and having a reliable organization for materials

all lead to _______________, helping to keep children safe.

 

When Jill plays board games with her preschool-aged sister, Karra, she notices that Karra keeps

changing the rules so that she wins. Jill is getting frustrated which is leading toward conflict.

___________ is MOST likely contributing to Karra’s problem.

 

For children to feel secure in their environment, there must be limits and behavior expectations, or

guidelines. Two classroom guidelines children can easily remember are to be kind and:

a) predictability

b) security

c) stress

d) evaluation

a) Egocentrism

b) Resentment

c) Defiance

d) Bad sportsmanship

a) safe.

b) careful.

c) take care of people and things.

d) a good listener.

 

 

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When children are begging to help clean up, be the line leader, be the homework helper, and

overall have a chance to shine in their classroom, their teacher has made them feel:

 

Nora has been to the clinic three days this week with a stomachache. The nurse lets her lie down

for ten minutes and then Nora seems fine and heads back to class. Which of the following is

MOST likely causing Nora’s problem?

 

Mr. Goldstein is working on a cooking project with his first grade class. While some children chop

apples with plastic knives, five children at a time are working with Mr. Goldstein to mix a piecrust.

Each child at the table is getting a turn to mix the crust with their fingers. Jindira is mixing when

Kim gets impatient and pushes Jindira to the side so she can have her turn. According to

constructive discipline, an appropriate consequence for Kim would be to send her:

a) helpful.

b) needed.

c) loved.

d) significant.

a) A stomach virus

b) The flu

c) Another child upsetting her

d) A need for attention

 

 

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Mrs. Miller sees Brittany putting Legos from the manipulative shelf into her book bag. According

to constructive discipline, Mrs. Miller should:

 

Providing small child-sized pitchers for pouring juice and other child-sized materials can help

children who have immature _________ skills be more successful in independently completing

tasks.

 

a) to time out for five minutes and then allow her to have a turn.

b) back to apple chopping and tell her she has lost her turn.

c) back to apple chopping after she has apologized to Molly.

d) back to apple chopping and tell her she may return when she is ready to wait for her turn.

a) confront Brittany immediately and discuss why stealing is wrong.

b) tell the class that no one will go out for recess until the Legos are returned.

c) ask Brittany to show her book bag to Mrs. Miller.

d) give Brittany a chance to return the Legos on her own without confrontation.

a) cognitive

b) preschool

c) emotional

d) coordination

 

 

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In Ms. Chen’s two-year-old room, Brendan is working hard to build a block tower. The tower falls

each time Brendan tries to stack the third block onto the second block. After three tries, Brendan

throws the blocks wildly and begins to scream and cry. Which one of the following statements

about Brendan is TRUE?

 

___________ sets the tone for the classroom.

 

A child _________ should NOT be considered a discipline problem.

 

a) Brendan is having trouble regulating his emotions.

b) Brendan is not cognitively ready to stack blocks.

c) Brendan does not have the gross motor skills to stack blocks.

d) Brendan is not playing with an age-appropriate toy.

a) Classroom environment

b) Teacher attitude

c) Breakfast

d) A reward chart

a) bullying other students

b) rolling his eyes

c) sticking out her tongue

d) wetting their pants

 

 

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Which of the following statements about community violence is NOT true?

 

Providing students with opportunities to serve as a source of support to others helps them realize

they are valuable members of the group which:

 

Why are children from minorities more likely to be referred to the principal?

 

a) It can lead to parental conflict.

b) It causes children are fearful and anxious.

c) It causes children to want to have more friends.

d) It is increasing at an alarming rate.

a) improves their self-worth and self-confidence.

b) improves their academic performance.

c) creates jealousy among the students.

d) makes students forget to pay attention.

a) It is school policy.

b) Peers are more likely to tattle on them.

c) There is a mismatch with the teacher’s values.

d) None of the above

 

 

12/7/2019 Quiz – Guidance and Discipline – Parent Organization

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Children undergo many significant changes in their daily life when their parents separate or

divorce. These changes often leave children feeling less secure in their attachment to others,

which often results in:

 

Prevention strategies will help about ____ percent of the children learn appropriate social skills.

 

While cultural practices can be learned from books, it is BEST for teachers to learn them:

 

a) outward silliness.

b) nightmares.

c) a fear of abandonment.

d) aggressive classroom behavior.

a) 25

b) 50

c) 75

d) 85

a) by asking other teachers about them.

b) firsthand through observation.

c) by speaking to an adult from that culture.

d) by presenting a lesson on that culture to the class.

 

 

12/7/2019 Quiz – Guidance and Discipline – Parent Organization

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One way to help reduce the tension that often leads to aggression is:

 

One way to prevent emotional outbursts and help children express how they feel is to:

 

The two components of self-esteem that teachers need to help develop are:

 

Emotional abuse may include all of the following EXCEPT:

a) yoga.

b) singing.

c) time-outs.

d) ignoring it.

a) have them draw or write about their feelings.

b) have a daily check-in board.

c) ask them how they feel during snack time.

d) sing a song about feelings.

a) self-resilience and self-confidence.

b) self-respect and self-worth.

c) self-worth and self-confidence.

d) resilience and risk-taking.

 

 

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Many children who have experienced trauma question their competence and self-worth. This

makes it important for teachers to:

 

A goal should be for the child to become self-___________ at school, not simply to obey for a

reward.

 

a) name-calling.

b) slapping.

c) rejection.

d) isolation.

a) fix all of their students’ mistakes.

b) show their students the correct way to do things.

c) have a peer helper to fix other student’s projects.

d) promote a “can-do” attitude in the classroom.

a) governing

b) reliant

c) assured

d) sufficient

 

 

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Many children who are exposed to violence withdraw from all interactions. As a teacher, you

should try any of the following strategies EXCEPT:

 

Children affected by divorce or separation may:

 

Viewing children from a strengths-based perspective means:

 

According to your text, ______ percent of children who die from abuse are under the age of 4.

a) having plenty of large-group activities.

b) letting them play the lead role in one-on-one activities, such as buddy reading.

c) teaching conflict resolution skills.

d) providing many opportunities to work in a small group.

a) not have a fear of abandonment.

b) be more secure in their attachment to others.

c) blame their parents.

d) be less secure in their attachment to others.

a) using children’s strengths to plan the curriculum.

b) using the strengths of some of the children to help others.

c) believing in a child’s abilities to succeed even in the face of adversity.

d) using a strong speaking voice and firm actions to help guide behavior.

 

 

12/7/2019 Quiz – Guidance and Discipline – Parent Organization

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_____________ is what allows us to stay focused on a specific task while ignoring other distractions.

 

One of the BEST ways to discover children’s special talents is:

 

Calling out children in pairs, providing materials to be shared, and think-share-pair activities are

ways to:

a) 3

b) 25

c) 60

d) 80

a) Selective attention

b) Attention for survival

c) Positive attention

d) Attention to things of interest

a) let them help others.

b) offer them activity choices.

c) observe them at various required activities.

d) pair them with more skilled students.

 

 

12/7/2019 Quiz – Guidance and Discipline – Parent Organization

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There are three levels of attention described in the text: attention for survival, attention to things

of interest, and:

Submit Quiz 40 of 40 questions saved

a) teach sharing.

b) promote good behavior.

c) observe differences.

d) encourage friendships.

a) attention to nature.

b) selective attention.

c) necessary attention.

d) attention to details.

 
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Chapter 4 Video Activity: Requiem Mass

In the course of this chapter, you will see how Western classical music evolved from monophonic chant to more complex four-voice polyphony. To get a feeling for the music of the Middle Ages, listen to the opening of an early fifteenth-century Requiem Mass (Mass for the Dead). https://youtu.be/kcRku6UL9YQ?list=PLC8C8303D7E9A6B38

 

As you listen, ask yourself the following questions: Can I understand the Latin text? Even if I can’t understand it, does this lessen how I feel about these sounds?

 

Similarly, do you find this music from 600 years ago any less beautiful than that of today? Judging from this one musical example, have humans gone forward, backward, or sideways?

 
 
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Assignment 3: Person-Situation Interaction There Are Six Ways In Which A Person And The Situation Interact To Shape A Person’s Goals, Thoughts, Feelings, And Behaviors. These Are: 1. Different Persons Respond Differently To The Same Situatio

Assignment 3: Person-Situation Interaction

 

There are six ways in which a person and the situation interact to shape a person’s goals, thoughts, feelings, and behaviors.

 

These are:

 

1. Different persons respond differently to the same situation.

 

2. Situations choose the person.

 

3. Persons choose the situation.

 

4. Different situations can prime different parts of the person.

 

5. Persons change the situation.

 

6. Situations change the person.

 

As part of your answer:

 

Discuss what is meant by each of these dyads.Provide an example of how each one works.Assume you are a supervisor. How would you work within each of these situations with your employees to increase employee motivation? How would your decisions be affected by each person-situation dyad?Assume that you are an industrial/organizational consultant brought into the same office as asked to study these person-situation interactions in order to advise management how to best put them to use to increase employee motivation which research design would you use? Why is this design the best fit for this office situation?

 

Submit your response to the M1: Assignment 3 Dropbox by Wednesday, September 2, 2015. Your combined response should be at least two pages (500 words) long.

 

Assignment 3 Grading Criteria

 

Maximum Points

 

Explained each of the six person-situation dyads.

 

20

 

Gave an example of how each person-situation dyad works.

 

20

 

Described the decisional process that a supervisor would use with their employees within the context of each person-situation dyad.

 

30

 

Discussed which research design would be the best fit to study the person-situation interaction within an office environment and why it is the best fit.

 

10

 

Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; displayed accurate spelling, grammar, and punctuation.

 

20

 

Total:

 

100

 
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Week 5 – Assignment 1-Due By Thursday At 5pm CST

Week 5 Assignment 1

Response to Group Case Study: Part II

In Week 4, you worked with a group to analyze a case study related to strategic human resource management. In the Weeks 4 and 5 Assignment Forum, you were asked to select the appropriate case study thread and add your group’s case study as an attachment. You were to include the group number and case study title in your posting.

As a reminder, group case studies were selected from the course text, Human Resource Management: Linking Strategy to Practice (Stewart & Brown, 2014):

  • Northwestern Memorial Hospital (pp. 372–374)

 

Respond by Day 4 to one of the other groups in one of following ways:

  • Ask a probing question related to the other group’s case.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion regarding the project’s strength or weakness.
  • Make a suggestion to the other team about how to capitalize on a strength or overcome a weakness.
  • Expand on a colleague’s posting.

Your post should be approximately 200–250 words in length.

Use the Week 5 Assignment 1 Template (located in this week’s Learning Resources) to develop a draft of your statement. Then, post your finalized statement to the Assignment forum.

 
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Environment Ethics Question

Transporting goods from one place to another has been with us since hunting and gathering days. Memories of the Great Silk Road with merchant and nomadic caravans making the trek East to West, South to North brings many visions and legends.

Over the centuries changes have occurred in how much time this movement has taken, what modern devices substituted for the original, and the implications of the modifications: are they indeed improvements or do they bring about more or less change? In some cases, improvements in navigation brought about more economic ways to transport goods and personnel. Creative engineering projects brought forth two major international waterways – the Suez and Panama Canals each impacting global trade and balance of economic and political power! Reliance on manufactured engines to propel various forms of transportation would bring about choices: air, land, or sea?

Innovation would provide some interesting changes in the shipment of goods. Containerization – a term used for standardization and efficient packaging goods for shipment would have an impact on freight handling from the late 1950 s through the early 2000 s. Malcolm McLean who had a trucking company operating along the eastern seaboard of the United States was aware of the deterioration of the highways prior to the construction of the United States interstate road system. With increasing numbers of semi-trucks towing trailers, and hauling goods, the roadway was starting to crumble. Finding more efficient ways to move goods without loading/unloading as each method of conveyance was changed, was imperative. Sealed containers would solve this dilemma. It would make it possible for ships to load and unload secure cargo in shorter time periods, cutting down on heavy lifting and crime along the water front, and in some cases, changing the meaning of joining the merchant marine and see the world! Of course, we know that technological changes can have positive and negative impact when applied. Remember what happened when railroads no longer required the services of fire-men (who shoveled coal into the engines.

Containerization is a fundamental component in today s global economy. Wal-Mart, Home Depot, Target and other big box stores import goods produced overseas. But even with this improvement in shipping, global trade is at risk from the unexpected: violence and terrorism; piracy can interrupt trade, just as raids and attacks by roving bands of Vikings and Germanic tribes did to the Roman Empire in olden days. In order to safeguard the country s trade and commerce the United States Homeland Security department is spending large amount of its budget to minimize the economic and financial vulnerability, and protect the successful generation of wealth that comes from the growth of trade. (Winston p. 57)

Case studies have shown that innovation, especially in containerization can bring surprising financial results. One company considered hauling sand in multi-hulled cargo freighters to beaches in areas badly eroded by storms from Saudi Arabia, in return for transporting ice or water in containers to the Arab state. Some of the more recent entrepreneurs are helping establish a new middle class (burgeoning bourgeoisie is the term used) in newly emerging nations that benefit from globalization

 
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HR Case Study Scenarios

Title

ABC/123 Version X

1

Case Study Scenarios Worksheet

HRM/300 Version 6

3

University of Phoenix Material

Case Study Scenarios Worksheet
Answer the following for the corresponding Case Study Scenario. Each scenario should be answered in a total of 175 words.

Scenario 1: Staffing Management

Determine a recruitment method and sources would you use and explain your decision.

Assess what type of interview would work best when hiring someone in an entrepreneurial environment.

Determine whether or not you would use selection tests.

Scenario 2: Training and Development

Choose training and/or development programs to implement in order to keep operations employees loyal to the organization.

Evaluate the training methods you would use.

Scenario 3: Employee Relations

Assess the discipline steps to take. Determine how you would apply positive discipline.

Determine the just-cause standards you should verify before termination.

Scenario 4: Workplace Health and Safety

Assess the benefits of a wellness program.

Summarize the components you would include in the wellness program.

Scenario 5: Labor Relations/Unionization

Describe the process employees need to take in order to unionize.

Explain the rights of employees.

Assess what an employer can legally do to prevent unionization.

Scenario 6: Motivation

Explain two motivational theories.

Determine which theory would work best in this scenario to help motivate employees.

Copyright © XXXX by University of Phoenix. All rights reserved.

Copyright © 2016 by University of Phoenix. All rights reserved

 
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Hr Test

FINAL Exam: Human Resources Management EXAM DUE DATE: 6:30PM December30, 2017

 

INSTRUCTIONS: Please consider all the information as provided in the case studies and use your powers of analysis to synthesize the information. Often times decision-makers are asked to pronounce judgment or develop a resolution to a situation with scant information.

Select two of the three cases presented below. Respond in a thorough and thoughtful manner considering all aspects of each case. Please limit your responses to no more than five typed pages per question using Times New Roman, 12 pt. font, single space—be concise. Save your response as an MS Word document or pdf format and email to me at the address above by the due date and time.

Good luck and happy holidays!

 

Case Study #2: From EEO and Affirmative Action to Diversity Management

You are a big-city HR director. For years, you and other city administrators have emphasized Affirmative Action compliance by (1) making it a key organizational objective; (2) taking steps to reduce underutilization of protected classes by targeted programs for recruitment, testing, selection, training, and career development; and (3) establishing separate grievance systems to protect against sexual harassment, racial and ethnic discrimination, and other violations of employee rights.

Now, you hear increasing complaints about the adequacy of these Affirmative Acton compliance policies and programs from managers and employees. Managers ask, “Isn’t there a way that we can create a climate of ethnic harmony without resorting to slow and costly administrative proceedings?” Employees in protected categories are unhappy: “Why don’t you treat us as employees and human beings, rather than focusing only on gender, race, disability, or ethnicity? Aren’t our skills and performance more important than these?” Other employees also dislike Affirmative Action: “I can’t get ahead in this organization because I’m a white male. We’re discriminated against all the time, but we don’t have any legal protection because we’re not members of a protected class.”

You decide that the best way to deal with these unsatisfactory conditions is by developing diversity management policies and programs. You prepare a formal presentation to the city manager and other department directors explaining how these policies and programs will help the city run better. They listen to your presentation, and then ask questions. How do you answer them?

Questions

1. How does diversity management differ from EEO or Affirmative Action? Isn’t this just “old wine in new bottles”?

2. Why does diversity management require changes in our mission, culture, or values? It’s just a personnel issue, right? Can’t we just say we value diversity, and let it go at that?

3. How will diversity management programs affect these specific areas of human resource management policy and practice: recruitment and retention, job design, education and training, benefits and rewards, and performance measurement and improvement?

4. Won’t this put the Affirmative Action office out of business? How will you ever sell it to them?

5. If we’re going to do it right, what are the characteristics of a successful diversity management? Of an unsuccessful one?

 

Case Study #3: Workplace Violence— “In Hindsight, We Could See It Coming”

The Event

In the predawn hours on February 9, 1996, a disgruntled former park and recreation department employee, Clifton McCree, burst into the maintenance trailer where six of his former coworkers were starting their day’s work. In five minutes, six people were dead of gunshot wounds: Clifton McCree had killed five of the six coworkers, and then had turned the gun upon himself; one coworker escaped to tell the story of horror and death.

The Background

After eighteen years of employment, Clifton McCree had been discharged from the City of Ft. Lauderdale in October of 1994 after failing a drug test. After this, he had been unable to find steady work, and he had grown increasingly depressed and angry over what he saw as racial discrimination and retaliation by white employees and supervisors.

Mr. McCree had a history of workplace confrontations with coworkers. In the past, other employees had complained about his occasional threats to kill them. His supervisors had counseled him informally about the need to control his temper. Although he frequently went into rages, and coworkers were afraid of him, his supervisors and other employees had avoided formal complaints and tried to handle the problem internally because they did not want him to 4

 

lose his job. Despite his temper, he continued to receive satisfactory performance evaluations for nine years, and there was no formal record of his problems. Finally, in 1993, after a screaming match with a white coworker, McCree’s supervisor counseled him formally.

Personnel Policies and Procedures

Ironically, the problem came to a head just days after the City issued a new policy on workplace violence in 1994. This policy grew out of another tragedy—the murder of two lawyers in a downtown office building earlier that year. The City’s policy was designed to raise awareness of what a potentially violent worker might do, and it set up a procedure for handling such incidents.

Immediately after the policy was issued, the supervisor came to the parks and recreation department director, who had just come on the job a few weeks before, and told her about Clifton McCree. Within days, she had interviewed other workers and prepared a chilling memo detailing McCree’s threats and racial slurs against his coworkers. The memo indicated that McCree exhibited at least five of the warning signs of potential trouble, including threats, paranoid behavior, and a fascination with workplace violence.

City officials acted quickly, ordering a psychiatric evaluation and a drug test within days. By the end of the month, McCree had been suspended without pay; he flunked the drug test and his firing was in the works. Until the day of the murders, eighteen months to the day after his discharge, he never returned to his workplace.

The Postmortem: Should the City Have Done Anything Differently?

In hindsight, it is difficult to find fault with anyone’s actions. Most coworkers and supervisors would initially attempt to counsel a troubled employee informally because they were his friends and they knew he needed the job. With no formal counseling taking place, there would be no written record of previous performance incidents upon which to base a negative performance evaluation. When formal counseling finally occurred in 1993, it was only because coworkers had exerted pressure on management to do something. The City developed a clear and responsible policy on workplace violence in 1994. This policy led to a strong and immediate response by the park and recreation department, and it was the department director’s memo that led the City to take action. Appropriately, Clifton McCree was removed from work pending psychiatric evaluation and drug testing. He tested positive and was discharged.

Yet six people died. In addition to the human tragedy, the City will undoubtedly face civil charges from the victims’ families, alleging that the City knew that Clifton McCree was violent but did not take adequate precautions to protect coworkers against violence.

Questions

1. In hindsight, what do you think the City could have done differently (if anything)?

2. Under the standard of “foreseeability,” do you think the City can be held liable for failure to take more timely action against Clifton McCree?

3. Did the City’s prompt and responsible action (to discharge Clifton McCree under its new workplace violence policy) in fact increase the chance of workplace violence?

4. Human Resource Management usually takes place in communities affected by racial or ethnic unrest, alcohol or drug abuse, and disgruntled employees with easy access to weapons. What can HR managers do to lessen the chances of these factors resulting in workplace tragedies such as this one?

 
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SWOT Analysis Final Project

Guidelines for Submission: Your personal leadership reflection must be 4 paragraphs (300–400 words) in length.

Use the provided Personal Leadership Reflection Template (Attached). Sources should be cited according to APA style 

 

Your final project in this course will be a reflection on yourself in your organization and at Southern New Hampshire University. You will analyze your own strengths, weaknesses, opportunities, and threats as they pertain to your own leadership skills as well as identify appropriate skills that contribute to influencing workplace productivity, engagement, and motivation.

The final deliverable will be a plan with three goals and action steps that you have determined are the best fit for you as a leader.

In this assignment, you will demonstrate your mastery of the following course outcomes:

 Explain how individual personality, perception, leadership styles, and self-concept influence human relations in informing the development of a personal leadership philosophy

 Explain how the communications process in leadership situations affects positive human relations

 Illustrate how the relationship between motivation, stress, and time management influences workplace dynamics

 Identify appropriate human interaction skills necessary for managers to positively influence productivity

Prompt Based on your knowledge of human relations, you will write a paper addressing the different factors that have influenced your leadership philosophy, including personality, perception, leadership styles, and self-concept.

In addition, you will examine how your leadership philosophy impacts your understanding of the communications process, workplace dynamics, and management skills. Specifically, the following critical elements must be addressed:

 

I. Personality and Self-Concept: In this section, you will devote one detailed paragraph to your identified strengths and weaknesses as you consider future leadership opportunities. You may draw from your SWOT analysis in your responses.

Please be sure to address the following in the two sections of your paragraph:

A. Strengths: Discuss the aspects of your personality and self-concept that serve as a particular strength as you consider your future leadership opportunities. Why are these important to you and to others you may be leading?

B. Areas of Improvement: Conversely, what aspects of your personality and self-concept may lead to difficulties in your future work as a leader? What areas of improvement have you identified?

II. Human Interaction Skills: In two paragraphs, you will identify at least two skills—drawing from your course readings and your own experiences—that can positively influence workplace productivity, engagement, and/or motivation. In your discussion of each skill, be sure to address the following questions underneath the skill:

A. Description of Skill: What is this skill, and how is it used in personnel management?

B. Engagement and Motivation: How specifically would this skill positively impact engagement or motivation?

C. Intended Impact: How specifically does this skill positively influence workplace productivity?

III. Personal Development Plan: Finally, you will bring together your reflections on personality, self-concept, and human interaction skills in order to create actionable steps for your future as a leader. First, include a final paragraph answering the first prompt below. Then, identify three goals to enhance your skills as a leader.

A. First, reflect on how this experience has helped shape your personal leadership philosophy. Be specific.

B. Next, using the provided plan template, identify relevant goals to enhance your skills as a leader, action steps to achieving those goals, potential obstacles you may face, and a plan to overcome those obstacles.

 

Guidelines for Submission: Your personal leadership reflection must be 4 paragraphs (300–400 words) in length using the provided Personal Leadership Reflection Template (Attached). Sources should be cited according to APA style 

 
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help

For this homework assignment, you will continue coding for Reports 2–5, which are located on pages 182-184 of the Step-by-Step Workbook. Using Encoder Pro, create codes for information from Reports 2-5. Additionally, explain how you arrived at that code.

Report 2: Discharge Summary

Diagnoses include:

1. Chronic pelvic pain secondary  to pelvic metastatic clear cell carcinoma of unknown primary location.

2. Vena Cava syndrome post placement of Hickman catheter.

3. Anemia due to chronic disease.

4. Hypertension.

HOSPITAL COURSE:

The patient is a 78 year old female whom we have been following in our clinic for hypertension and also chronic pudendal nerve pain. She had been recently diagnosed with pelvic metastatic clear cell carcinoma, which her primary location is unknown at this time. She will be discussing this further after the pathology reports are read. During her hospital stay a Hickman catheter was placed in order to have IV access for pain medication or future cancer therapy. She was also admitted for chronic pain. She did develop swelling of her arms and neck. She was brought to interventional radiology and she did have venography and the Hickman catheter was removed. Her swelling to her arms and neck have decreased greatly. She denies any shortness of breath. No choking sensation as previously noted. Her pain has been managed well with fentanyl patch at 175mcg. She has also been on IV heparin therapy for anticoagulation following the vena cava syndrome. Today, the patient has been having complaints of nausea. She did get some dexamethasone IV for her nausea, which did improve later this morning. Her blood pressure has been under good control. Her labs today include a WBC of 5.18, hemoglobin 7.8, hematocrit 23.7, protime 14.4, INR 1.5, PTT 39.6, BUN 6, sodium 139, potassium 4.2, and CO2 27.2.

DISCHARGE MEDICATIONS:

1. Will continue home medications.

2. Phenergan 12.5 1-2 tabs p.o. p.r.n. every 6 hours for nausea.

3. Lovenox 1 mg/kg subcutaneously every 24 hours.

4. Fentanyl patch 175 mcg to be changed every 3 days.

5. Epogen 40,000 units subcutaneously weekly at the Cancer Center.

REPORT 3. CLINIC CHART NOTE

HISTORY: This 16 year old female is seen today after falling off a curb and twisting her right ankle. She is normally a patient of Dr. Anderson, who is out of town this week. She states that she has pain surrounding the entire foot and ankle. Seems unable or unwilling to bear weight.(Problem focused history)

PHYSICAL EXAM: Ankle and foot examined. Foot is warm to the touch. Some swelling and bruising noted around the lateral aspect of the ankle. X-ray is negative for fracture. (problem focused examination)

IMPRESSION: Sprained right ankle. (MDM complexity straightforward)

PLAN: Elevation; ice to affected area. Weight bearing only as tolerated. Return for follow-up p.r.n.

REPORT 4: ADMIT INPATIENT

This is a 19 year old with a living-related donor kidney transplant as of last month and admitted to hospital for possible sepsis.

HISTORY: This patient has Type 1 diabetes and had been on dialysis for a number of years before transplantation. She received her mother’s kidney on the 14th of last month from the Medical Center Transplant Program in Dallas. She was there this Tuesday for a transplant visit and apparently did not feel well, but they were not certain whether this was a problem or not; but they did go ahead and do blood cultures and called the public health nurse, who was visiting the patient today, and said that one of the cultures was positive for group B strep.  The home health nurse called me and stated that the patient has really gone downhill the past few days and was quite fatigued with generalized malaise. Denied cough, fever, or shaking chills but looked poor overall, and the nurse was quite concerned. We recommended she be brought here for evaluation and treatment as an emergency. After arrival here, she was in no acute distress. Initially, she had bibasilar crackles on deep breathing; however, most of these cleared. I cannot hear any significant pulmonary abnormality on auscultation or percussion. Her heart is normal regular rhythm. No significant murmurs, rubs, S3, or S4. Her abdomen is negative. Her left lower-quadrant kidney is nontender. She has no lateralizing neural sounds. She is a little lethargic. She does not feel warm. Apparently she is afebrile. Her blood pressure is normal, and she is not tachycardic, but she simply does not look well. Past history, social history, and system review are per our recent old chart and noncontributory at present.

CLINICAL IMPRESSION: One positive group B strep blood culture, significance, and/or etiology to be determined. My impression at this time is probably a significant finding, and I suspect that this will become a progressive syndrome of not treated.

ADDITIONAL DIAGNOSES:

1. Living-related donor kidney transplant

2. Diabetes mellitus type 1

3. Hypertension

REPORT 5: NEPHROLOGY HOSPITAL PROGRESS NOTE

This patient continues to be stable with  no new problems.  Her cultures remain negative, and she remains afebrile. Her clearance is pending, but she certainly has settled down nicely. The main problem we are having is with her diabetic management. It simply is not working with the former twice a day of 70/30 insulin plus a nighttime Lantus. I think we should go one way or the other, and we will go to Humalog before each meal, starting with an estimated dose of 15 per meal and 40 of Lantus in the evening, and we will titrate from there. We will get Accu-Cheks before each meal to reflect the previous meal’s dose of Humalog and adjust it accordingly. Other than that, tomorrow we will review her case with infectious disease with regard to the duration of her antibiotic therapy. Thus far, our cultures have remained negative; however, the positive group B strep is not the type of typical contaminant you get in a blood culture, and we must take it at face value.

You are to complete the homework template. Below is an example:

It should be a chart with each report, a code and explanation of code.

 
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Elk Mountain Hotel

Case 30 Elk Mountain Hotel

History of Elk Mountain Hotel

When Peter Thieriot first saw Elk Mountain Hotel, it looked like the proverbial money pit, an endless hole into which renovation funds could be thrown. Peter’s lawyers strongly advised him to walk away and forget any thought of buying and remodeling this 1905 hotel in Elk Mountain, Wyoming.

Yet its history, its tranquil location in a beautiful grove of cottonwoods, the Old West appearance of the town of Elk Mountain, and the natural charm of the hotel and its proximity to Peter’s buffalo ranch served as a magnet, and in 2000 Peter became owner and renovator of Elk Mountain Hotel.

The Garden Spot Pavilion had sat on the grounds of the hotel for decades and attracted big names such as Louis Armstrong, Tex Beneke, Tommy Dorsey, and Les Brown, all popular with crowds in the 1940s and 1950s. Old-timers said, “You didn’t have to know how to dance at the Pavilion, the floor would do it for you.” Sure enough, the floor moved to the rhythm of the band and the crowd.

Peter Thieriot Renovates Elk Mountain Hotel

Wyoming winters and time took the Pavilion, but Peter believes he can bring it back with modern construction and a special spring floor so once again “you won’t need to know dancing to dance real good.”

“We stripped the hotel and then built it back again room by room” said Trey Webb, the front-desk clerk and head waiter. Nine layers of wallpaper were removed from the dining room, but a large enough chunk of each remained to frame them and place them in the dining room.

Trey exemplifies the spirit and drive of Wyoming people that helped draw Peter to Elk Mountain from San Francisco. Trey, a high school senior, is headed to the University of Wyoming on a rodeo scholarship to study biology and eventually become a doctor. An expert in “bull dogging and calf roping,” Trey knows horses and he knows people. He and other high school kids from the area find part-time employment at the hotel. Their native “Western personalities” and desire to help others makes them popular with guests. They also display a genuine affection for the hotel and pride in its renaissance.

It’s easy for employees and guests to love the place because the restoration built warmth and coziness into the twelve guest rooms, the parlor, and the dining room. Peter developed an attic on the third floor into a conference room to host meetings of sixteen people around a table with ample wall space for flip-chart pages temporarily held with masking tape, so common to meetings of this size.

Prior to renovations, the hotel served as a watering hole for a sometimes rough bunch of characters from the Medicine Bow area. Ten years before Peter bought the hotel, two of the rowdies took their argument to the hotel’s parking lot where they settled it the old-fashioned way with six-shooters. Fortunately, neither of those would-be Wyatt Earps could aim straight, and the sheriff arrived before lead could accidentally find its mark.

Rowdies have been replaced by less colorful, middle-aged professional couples. “A few of the old customers returned looking for a beer and some action after renovations but when they spotted the wine and cheese, the Lexus and Lincoln cars in the parking lot, and heard English spoken without cussin’ every other word, they promptly left and never returned,” said Peter.

“Half this country loves what we did to this hotel and the other half has a different opinion.” That was confirmed by a ranch family in McFadden 30 miles east who placed themselves squarely in the “love” section. Their opinion was that the renovated hotel added much to the community.

There is no fear that guests accustomed to fine dining when traveling and dining out at home will have to settle for less at Elk Mountain Hotel. The menu was designed to “combine a touch of flair, a hint of the Old West, and a big pinch of professionalism.” With buffalo and caribou on the menu, there is more than a hint of the Old West. With a good selection of California and imported wines, seafood-based appetizers, and desserts such as crème brulée, compliments, not complaints, are most often heard.

The unanimous opinion of guests is that the hotel was renovated with style. The area on which the hotel sits had once been a stagecoach station for the Overland Trail. Although that building is gone, the Victorian style of the original 1905 building has been enhanced. The original embossed tin ceilings were cleaned and repainted, and the exterior asbestos shingles that used to hide the natural beauty were removed to expose the original cedar lap siding. Peter knew the hotel could be restored to this level of quality.

Susan and Arthur Havers Purchase the Hotel

Arthur and Susan Prescott Havers purchased the hotel in 2007. Susan was a marketing consultant in San Francisco, but had a culinary background. She had owned and managed a restaurant and catering company in Belgium and earned a Grand Diplome from Le Cordon Bleu in Paris. Arthur was vice president of international development for E-Trade. It was their dream to open a business together, and although they had this dream for many years they were not able to find the right project. While searching the Internet, Arthur came across the Elk Mountain Hotel. The historic hotel aroused their curiosity. Although the hotel was not for sale they contacted Peter, who also had a residence in San Francisco, to see if he would be interested in selling it. In February of 2006, they went to Elk Mountain to see the hotel and the region. They found the people to be friendly, with a sense of humor. In addition to the people they enjoyed the wide open spaces. A year later the Havers were owners of Elk Mountain Hotel.

Susan’s culinary background enabled the restaurant to be turned into a “hidden gem” and customers who discovered it, encouraged people driving across I-80 to take the four-mile drive off the Interstate highway to Elk Mountain Hotel. The Havers used their marketing and culinary skills to create special dinners that pair food with wine, beer, or whiskey. They also created special events such as the Paranormal Dinner Party. According to the hotel’s Web site, “The event is limited to a maximum of 5 couples. They will be the only guests in the hotel and should be prepared to stay up till 1 a.m. helping track down shadows and bumps in the night. Package price is $250 per couple inclusive of room & dinner but excludes taxes and gratuities.” Employees of the hotel swear it has a friendly ghost, and perhaps the guests at the dinner will find it.

Friendly or not, ghosts don’t pay bills. That requires live paying guests, and getting more of those, particularly in the low season, requires marketing. Positive word of mouth can’t be beat, but it takes marketing to get enough of those mouths talking.

Peter Thieriot had the vision to renovate the Elk Mountain Resort; the Havers used marketing skills and Susan’s culinary skills to turn the hotel into a destination. However a town of 200 people cannot create the demand necessary to support. Elk Mountain needs to be a destination for people in nearby towns and a place for organizations to hold events and retreats.

Updated November 2011 Sources accessed 11/20/21011; “Elk Mountain, Wyoming,” MuniNetGuide, http://www.muninetguide.com/states/wyoming/elk-mountain/; Jackie Borchardt, “Elk Mountain Hotel offers serenity, escape,” trib.com (March 27, 2011), http://trib.com/business/article_46602367-c87f-5f72-857b-3867c8734ae2.html; “Historic Elk Mountain Hotel Finding an International fFavor,” Rawlins Daily Times, undated http://www.elkmountainhotel.com/attachments/RawlinsDaily.pdf; Elk Mountain Hotel Web site; www.elkmountainhotel.com.

(Kotler 651-653)

Kotler, Philip R., John Bowen, James Makens. Marketing for Hospitality and Tourism, 6th Edition. Pearson Learning Solutions, 03/2013. VitalBook file.

The citation provided is a guideline. Please check each citation for accuracy before use.

 
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