Cooper Green Hospital And Community Care Plan

Please read pages 692- 716 (Case 14) of the course textbook Strategic Management in Health Care Organizations. Create a 5 or more page report in Microsoft Word document that answers the following questions.

 

  1. What are the unique problems with delivering health care to and indigent population?
  2. What is the purpose and structure of the Community Care Plan?
  3. What are the factors that point to the need for change by Cooper Green Hospital?
  4. What factors constrain the hospital’s flexibility – its ability to adapt to changes in the external environment?
  5. What are the strengths and weaknesses of Cooper Green Hospital?
  6. What the strengths and weaknesses of the Community Care Plan?
  7. Develop a strategic plan for Cooper Green and the Community Care Plan.

 

Guidelines

 

  • Clearly define the problem to be solved or identify symptoms the suggest an underlying problem
  • Who are the stakeholders in this situation and how are they involved or impacted by this problem?
  • What alternatives should be considered in solving this problem? Please quantify where possible.
  • Indicate which alternative you would recommend and why?
  • How do you expect that each of the stakeholders will react to your recommendation?
  • Indicate the potential risks if this recommendation turns out to be wrong.
  • Justified ideas and responses by using appropriate examples and references from texts, websites, and other references or personal experience.

 

Requirement:

 

Length: 5 or more pages

 

References: 5 or more

 

APA format

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Advisory Memo: Employment Issues

Student Name: _______________________________________

Course Number: ______________________________________

As a first-year Human Resource Specialist at “State of Estates” estate planning firm, your boss (Will N. Trusts) presents you with the following two scenarios:

Scenario 1

Gary, an estate planner, works on a contract basis for our clients at “State of Estates”. On occasion, we contract Gary to handle a specific client for a specific estate planning job.  Per our contract with Gary for these specific clients, he is paid commission on a weekly basis based on the overall fee received by the firm. When working for these specific clients, Gary is able to use our office space, equipment, and any supplies necessary to complete the job. To ensure consistent work product and regulatory compliance, Gary submits his work to a supervisor, who approves it and send it to the client on behalf of our firm. Recently, we had to lay Gary off in the middle of a job and he filed for unemployment compensation.

· What legal tests could be employed to determine whether Gary is an independent contractor or employee?

· Based on these tests, what is your conclusion as to Gary’s status: independent contractor or employee?

Scenario 2

Susan, a financial products representative in our Nebraska office, landed a major Mutual Fund client just six weeks before planning to retire. In the interim, and before her commission was paid, she was let go by our firm. We did not have a contract for employment with Susan. She is now suing us for wrongful termination.

· Would any exceptions to Susan’s at-will employment apply under these circumstances?

· Does it make a difference if Susan was employed in our Florida office?

Apply the concept of employment at-will and its various exceptions, including differences in approach to at-will among the states.

Write two 175-word memorandums based on the scenarios in one document. The memos should be written in third-person voice, and include citation of references (both in-text and at the end of the memo) in APA format.

Click the Assignment Files tab to submit your assignment.

HR INTERNAL ADVISE MEMO, Form HR-127

Name of Employee Affected:_______________________________________________

Name of HR Representative:________________________________________________

Brief Summary of Issue Requiring Advise:_____________________________________

________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________

Applicable Law(s) ________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Relevant Facts that Require Company to Act in a Certain Manner: __________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Actions Required By Company: _____________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

List Relevant Sources for More Guidance: _____________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

HR INTERNAL ADVISE MEMO, Form HR-127

Name of Employee Affected:_______________________________________________

Name of HR Representative:________________________________________________

Brief Summary of Issue Requiring Advise:_____________________________________

________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________

Applicable Law(s) ________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Relevant Facts that Require Company to Act in a Certain Manner: __________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Actions Required By Company: _____________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

List Relevant Sources for More Guidance: _____________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Week 1 Discussion

Version:1.0 StartHTML:000000351 EndHTML:000043098 StartFragment:000042360 EndFragment:000042963 StartSelection:000042360 EndSelection:000042953 SourceURL:https://blackboard.strayer.edu/webapps/discussionboard/do/message?action=list_messages&course_id=_223471_1&nav=discussion_board&conf_id=_189063_1&forum_id=_2666182_1&message_id=_65241976_1  Thread: Week 1 Discussion – Performance Management – …    (window.NREUM||(NREUM={})).loader_config={xpid:”Ug8HWFdVGwIDVlRRDgEG”};window.NREUM||(NREUM={}),__nr_require=function(t,n,e){function r(e){if(!n[e]){var o=n[e]={exports:{}};t[e][0].call(o.exports,function(n){var o=t[e][1][n];return r(o||n)},o,o.exports)}return n[e].exports}if(“function”==typeof __nr_require)return __nr_require;for(var o=0;o<e.length;o++)r(e[o]);return r}({1:[function(t,n,e){function r(t){try{s.console&&console.log(t)}catch(n){}}var o,i=t(“ee”),a=t(15),s={};try{o=localStorage.getItem(“__nr_flags”).split(“,”),console&&”function”==typeof console.log&&(s.console=!0,o.indexOf(“dev”)!==-1&&(s.dev=!0),o.indexOf(“nr_dev”)!==-1&&(s.nrDev=!0))}catch(c){}s.nrDev&&i.on(“internal-error”,function(t){r(t.stack)}),s.dev&&i.on(“fn-err”,function(t,n,e){r(e.stack)}),s.dev&&(r(“NR AGENT IN DEVELOPMENT MODE”),r(“flags: “+a(s,function(t,n){return t}).join(“, “)))},{}],2:[function(t,n,e){function r(t,n,e,r,s){try{p?p-=1:o(s||new UncaughtException(t,n,e),!0)}catch(f){try{i(“ierr”,[f,c.now(),!0])}catch(d){}}return”function”==typeof u&&u.apply(this,a(arguments))}function UncaughtException(t,n,e){this.message=t||”Uncaught error with no additional information”,this.sourceURL=n,this.line=e}function o(t,n){var e=n?null:c.now();i(“err”,[t,e])}var i=t(“handle”),a=t(16),s=t(“ee”),c=t(“loader”),f=t(“gos”),u=window.onerror,d=!1,l=”nr@seenError”,p=0;c.features.err=!0,t(1),window.onerror=r;try{throw new Error}catch(h){“stack”in h&&(t(8),t(7),”addEventListener”in window&&t(5),c.xhrWrappable&&t(9),d=!0)}s.on(“fn-start”,function(t,n,e){d&&(p+=1)}),s.on(“fn-err”,function(t,n,e){d&&!e[l]&&(f(e,l,function(){return!0}),this.thrown=!0,o(e))}),s.on(“fn-end”,function(){d&&!this.thrown&&p>0&&(p-=1)}),s.on(“internal-error”,function(t){i(“ierr”,[t,c.now(),!0])})},{}],3:[function(t,n,e){t(“loader”).features.ins=!0},{}],4:[function(t,n,e){function r(t){}if(window.performance&&window.performance.timing&&window.performance.getEntriesByType){var o=t(“ee”),i=t(“handle”),a=t(8),s=t(7),c=”learResourceTimings”,f=”addEventListener”,u=”resourcetimingbufferfull”,d=”bstResource”,l=”resource”,p=”-start”,h=”-end”,m=”fn”+p,w=”fn”+h,v=”bstTimer”,y=”pushState”,g=t(“loader”);g.features.stn=!0,t(6);var b=NREUM.o.EV;o.on(m,function(t,n){var e=t[0];e instanceof b&&(this.bstStart=g.now())}),o.on(w,function(t,n){var e=t[0];e instanceof b&&i(“bst”,[e,n,this.bstStart,g.now()])}),a.on(m,function(t,n,e){this.bstStart=g.now(),this.bstType=e}),a.on(w,function(t,n){i(v,[n,this.bstStart,g.now(),this.bstType])}),s.on(m,function(){this.bstStart=g.now()}),s.on(w,function(t,n){i(v,[n,this.bstStart,g.now(),”requestAnimationFrame”])}),o.on(y+p,function(t){this.time=g.now(),this.startPath=location.pathname+location.hash}),o.on(y+h,function(t){i(“bstHist”,[location.pathname+location.hash,this.startPath,this.time])}),f in window.performance&&(window.performance[“c”+c]?window.performance[f](u,function(t){i(d,[window.performance.getEntriesByType(l)]),window.performance[“c”+c]()},!1):window.performance[f](“webkit”+u,function(t){i(d,[window.performance.getEntriesByType(l)]),window.performance[“webkitC”+c]()},!1)),document[f](“scroll”,r,{passive:!0}),document[f](“keypress”,r,!1),document[f](“click”,r,!1)}},{}],5:[function(t,n,e){function r(t){for(var n=t;n&&!n.hasOwnProperty(u);)n=Object.getPrototypeOf(n);n&&o(n)}function o(t){s.inPlace(t,[u,d],”-“,i)}function i(t,n){return t[1]}var a=t(“ee”).get(“events”),s=t(18)(a,!0),c=t(“gos”),f=XMLHttpRequest,u=”addEventListener”,d=”removeEventListener”;n.exports=a,”getPrototypeOf”in Object?(r(document),r(window),r(f.prototype)):f.prototype.hasOwnProperty(u)&&(o(window),o(f.prototype)),a.on(u+”-start”,function(t,n){var e=t[1],r=c(e,”nr@wrapped”,function(){function t(){if(“function”==typeof e.handleEvent)return e.handleEvent.apply(e,arguments)}var n={object:t,”function”:e}[typeof e];return n?s(n,”fn-“,null,n.name||”anonymous”):e});this.wrapped=t[1]=r}),a.on(d+”-start”,function(t){t[1]=this.wrapped||t[1]})},{}],6:[function(t,n,e){var r=t(“ee”).get(“history”),o=t(18)(r);n.exports=r,o.inPlace(window.history,[“pushState”,”replaceState”],”-“)},{}],7:[function(t,n,e){var r=t(“ee”).get(“raf”),o=t(18)(r),i=”equestAnimationFrame”;n.exports=r,o.inPlace(window,[“r”+i,”mozR”+i,”webkitR”+i,”msR”+i],”raf-“),r.on(“raf-start”,function(t){t[0]=o(t[0],”fn-“)})},{}],8:[function(t,n,e){function r(t,n,e){t[0]=a(t[0],”fn-“,null,e)}function o(t,n,e){this.method=e,this.timerDuration=isNaN(t[1])?0:+t[1],t[0]=a(t[0],”fn-“,this,e)}var i=t(“ee”).get(“timer”),a=t(18)(i),s=”setTimeout”,c=”setInterval”,f=”clearTimeout”,u=”-start”,d=”-“;n.exports=i,a.inPlace(window,[s,”setImmediate”],s+d),a.inPlace(window,[c],c+d),a.inPlace(window,[f,”clearImmediate”],f+d),i.on(c+u,r),i.on(s+u,o)},{}],9:[function(t,n,e){function r(t,n){d.inPlace(n,[“onreadystatechange”],”fn-“,s)}function o(){var t=this,n=u.context(t);t.readyState>3&&!n.resolved&&(n.resolved=!0,u.emit(“xhr-resolved”,[],t)),d.inPlace(t,y,”fn-“,s)}function i(t){g.push(t),h&&(x?x.then(a):w?w(a):(E=-E,O.data=E))}function a(){for(var t=0;t<g.length;t++)r([],g[t]);g.length&&(g=[])}function s(t,n){return n}function c(t,n){for(var e in t)n[e]=t[e];return n}t(5);var f=t(“ee”),u=f.get(“xhr”),d=t(18)(u),l=NREUM.o,p=l.XHR,h=l.MO,m=l.PR,w=l.SI,v=”readystatechange”,y=[“onload”,”onerror”,”onabort”,”onloadstart”,”onloadend”,”onprogress”,”ontimeout”],g=[];n.exports=u;var b=window.XMLHttpRequest=function(t){var n=new p(t);try{u.emit(“new-xhr”,[n],n),n.addEventListener(v,o,!1)}catch(e){try{u.emit(“internal-error”,[e])}catch(r){}}return n};if(c(p,b),b.prototype=p.prototype,d.inPlace(b.prototype,[“open”,”send”],”-xhr-“,s),u.on(“send-xhr-start”,function(t,n){r(t,n),i(n)}),u.on(“open-xhr-start”,r),h){var x=m&&m.resolve();if(!w&&!m){var E=1,O=document.createTextNode(E);new h(a).observe(O,{characterData:!0})}}else f.on(“fn-end”,function(t){t[0]&&t[0].type===v||a()})},{}],10:[function(t,n,e){function r(t){var n=this.params,e=this.metrics;if(!this.ended){this.ended=!0;for(var r=0;r<d;r++)t.removeEventListener(u[r],this.listener,!1);if(!n.aborted){if(e.duration=a.now()-this.startTime,4===t.readyState){n.status=t.status;var i=o(t,this.lastSize);if(i&&(e.rxSize=i),this.sameOrigin){var c=t.getResponseHeader(“X-NewRelic-App-Data”);c&&(n.cat=c.split(“, “).pop())}}else n.status=0;e.cbTime=this.cbTime,f.emit(“xhr-done”,[t],t),s(“xhr”,[n,e,this.startTime])}}}function o(t,n){var e=t.responseType;if(“json”===e&&null!==n)return n;var r=”arraybuffer”===e||”blob”===e||”json”===e?t.response:t.responseText;return h(r)}function i(t,n){var e=c(n),r=t.params;r.host=e.hostname+”:”+e.port,r.pathname=e.pathname,t.sameOrigin=e.sameOrigin}var a=t(“loader”);if(a.xhrWrappable){var s=t(“handle”),c=t(11),f=t(“ee”),u=[“load”,”error”,”abort”,”timeout”],d=u.length,l=t(“id”),p=t(14),h=t(13),m=window.XMLHttpRequest;a.features.xhr=!0,t(9),f.on(“new-xhr”,function(t){var n=this;n.totalCbs=0,n.called=0,n.cbTime=0,n.end=r,n.ended=!1,n.xhrGuids={},n.lastSize=null,p&&(p>34||p<10)||window.opera||t.addEventListener(“progress”,function(t){n.lastSize=t.loaded},!1)}),f.on(“open-xhr-start”,function(t){this.params={method:t[0]},i(this,t[1]),this.metrics={}}),f.on(“open-xhr-end”,function(t,n){“loader_config”in NREUM&&”xpid”in NREUM.loader_config&&this.sameOrigin&&n.setRequestHeader(“X-NewRelic-ID”,NREUM.loader_config.xpid)}),f.on(“send-xhr-start”,function(t,n){var e=this.metrics,r=t[0],o=this;if(e&&r){var i=h(r);i&&(e.txSize=i)}this.startTime=a.now(),this.listener=function(t){try{“abort”===t.type&&(o.params.aborted=!0),(“load”!==t.type||o.called===o.totalCbs&&(o.onloadCalled||”function”!=typeof n.onload))&&o.end(n)}catch(e){try{f.emit(“internal-error”,[e])}catch(r){}}};for(var s=0;s<d;s++)n.addEventListener(u[s],this.listener,!1)}),f.on(“xhr-cb-time”,function(t,n,e){this.cbTime+=t,n?this.onloadCalled=!0:this.called+=1,this.called!==this.totalCbs||!this.onloadCalled&&”function”==typeof e.onload||this.end(e)}),f.on(“xhr-load-added”,function(t,n){var e=””+l(t)+!!n;this.xhrGuids&&!this.xhrGuids[e]&&(this.xhrGuids[e]=!0,this.totalCbs+=1)}),f.on(“xhr-load-removed”,function(t,n){var e=””+l(t)+!!n;this.xhrGuids&&this.xhrGuids[e]&&(delete this.xhrGuids[e],this.totalCbs-=1)}),f.on(“addEventListener-end”,function(t,n){n instanceof m&&”load”===t[0]&&f.emit(“xhr-load-added”,[t[1],t[2]],n)}),f.on(“removeEventListener-end”,function(t,n){n instanceof m&&”load”===t[0]&&f.emit(“xhr-load-removed”,[t[1],t[2]],n)}),f.on(“fn-start”,function(t,n,e){n instanceof m&&(“onload”===e&&(this.onload=!0),(“load”===(t[0]&&t[0].type)||this.onload)&&(this.xhrCbStart=a.now()))}),f.on(“fn-end”,function(t,n){this.xhrCbStart&&f.emit(“xhr-cb-time”,[a.now()-this.xhrCbStart,this.onload,n],n)})}},{}],11:[function(t,n,e){n.exports=function(t){var n=document.createElement(“a”),e=window.location,r={};n.href=t,r.port=n.port;var o=n.href.split(“://”);!r.port&&o[1]&&(r.port=o[1].split(“/”)[0].split(“@”).pop().split(“:”)[1]),r.port&&”0″!==r.port||(r.port=”https”===o[0]?”443″:”80″),r.hostname=n.hostname||e.hostname,r.pathname=n.pathname,r.protocol=o[0],”/”!==r.pathname.charAt(0)&&(r.pathname=”/”+r.pathname);var i=!n.protocol||”:”===n.protocol||n.protocol===e.protocol,a=n.hostname===document.domain&&n.port===e.port;return r.sameOrigin=i&&(!n.hostname||a),r}},{}],12:[function(t,n,e){function r(){}function o(t,n,e){return function(){return i(t,[f.now()].concat(s(arguments)),n?null:this,e),n?void 0:this}}var i=t(“handle”),a=t(15),s=t(16),c=t(“ee”).get(“tracer”),f=t(“loader”),u=NREUM;”undefined”==typeof window.newrelic&&(newrelic=u);var d=[“setPageViewName”,”setCustomAttribute”,”setErrorHandler”,”finished”,”addToTrace”,”inlineHit”,”addRelease”],l=”api-“,p=l+”ixn-“;a(d,function(t,n){u[n]=o(l+n,!0,”api”)}),u.addPageAction=o(l+”addPageAction”,!0),u.setCurrentRouteName=o(l+”routeName”,!0),n.exports=newrelic,u.interaction=function(){return(new r).get()};var h=r.prototype={createTracer:function(t,n){var e={},r=this,o=”function”==typeof n;return i(p+”tracer”,[f.now(),t,e],r),function(){if(c.emit((o?””:”no-“)+”fn-start”,[f.now(),r,o],e),o)try{return n.apply(this,arguments)}catch(t){throw c.emit(“fn-err”,[arguments,this,t],e),t}finally{c.emit(“fn-end”,[f.now()],e)}}}};a(“setName,setAttribute,save,ignore,onEnd,getContext,end,get”.split(“,”),function(t,n){h[n]=o(p+n)}),newrelic.noticeError=function(t){“string”==typeof t&&(t=new Error(t)),i(“err”,[t,f.now()])}},{}],13:[function(t,n,e){n.exports=function(t){if(“string”==typeof t&&t.length)return t.length;if(“object”==typeof t){if(“undefined”!=typeof ArrayBuffer&&t instanceof ArrayBuffer&&t.byteLength)return t.byteLength;if(“undefined”!=typeof Blob&&t instanceof Blob&&t.size)return t.size;if(!(“undefined”!=typeof FormData&&t instanceof FormData))try{return JSON.stringify(t).length}catch(n){return}}}},{}],14:[function(t,n,e){var r=0,o=navigator.userAgent.match(/Firefox[\/\s](\d+\.\d+)/);o&&(r=+o[1]),n.exports=r},{}],15:[function(t,n,e){function r(t,n){var e=[],r=””,i=0;for(r in t)o.call(t,r)&&(e[i]=n(r,t[r]),i+=1);return e}var o=Object.prototype.hasOwnProperty;n.exports=r},{}],16:[function(t,n,e){function r(t,n,e){n||(n=0),”undefined”==typeof e&&(e=t?t.length:0);for(var r=-1,o=e-n||0,i=Array(o<0?0:o);++r<o;)i[r]=t[n+r];return i}n.exports=r},{}],17:[function(t,n,e){n.exports={exists:”undefined”!=typeof window.performance&&window.performance.timing&&”undefined”!=typeof window.performance.timing.navigationStart}},{}],18:[function(t,n,e){function r(t){return!(t&&t instanceof Function&&t.apply&&!t[a])}var o=t(“ee”),i=t(16),a=”nr@original”,s=Object.prototype.hasOwnProperty,c=!1;n.exports=function(t,n){function e(t,n,e,o){function nrWrapper(){var r,a,s,c;try{a=this,r=i(arguments),s=”function”==typeof e?e(r,a):e||{}}catch(f){l([f,””,[r,a,o],s])}u(n+”start”,[r,a,o],s);try{return c=t.apply(a,r)}catch(d){throw u(n+”err”,[r,a,d],s),d}finally{u(n+”end”,[r,a,c],s)}}return r(t)?t:(n||(n=””),nrWrapper[a]=t,d(t,nrWrapper),nrWrapper)}function f(t,n,o,i){o||(o=””);var a,s,c,f=”-“===o.charAt(0);for(c=0;c<n.length;c++)s=n[c],a=t[s],r(a)||(t[s]=e(a,f?s+o:o,i,s))}function u(e,r,o){if(!c||n){var i=c;c=!0;try{t.emit(e,r,o,n)}catch(a){l([a,e,r,o])}c=i}}function d(t,n){if(Object.defineProperty&&Object.keys)try{var e=Object.keys(t);return e.forEach(function(e){Object.defineProperty(n,e,{get:function(){return t[e]},set:function(n){return t[e]=n,n}})}),n}catch(r){l([r])}for(var o in t)s.call(t,o)&&(n[o]=t[o]);return n}function l(n){try{t.emit(“internal-error”,n)}catch(e){}}return t||(t=o),e.inPlace=f,e.flag=a,e}},{}],ee:[function(t,n,e){function r(){}function o(t){function n(t){return t&&t instanceof r?t:t?c(t,s,i):i()}function e(e,r,o,i){if(!l.aborted||i){t&&t(e,r,o);for(var a=n(o),s=h(e),c=s.length,f=0;f<c;f++)s[f].apply(a,r);var d=u[y[e]];return d&&d.push([g,e,r,a]),a}}function p(t,n){v[t]=h(t).concat(n)}function h(t){return v[t]||[]}function m(t){return d[t]=d[t]||o(e)}function w(t,n){f(t,function(t,e){n=n||”feature”,y[e]=n,n in u||(u[n]=[])})}var v={},y={},g={on:p,emit:e,get:m,listeners:h,context:n,buffer:w,abort:a,aborted:!1};return g}function i(){return new r}function a(){(u.api||u.feature)&&(l.aborted=!0,u=l.backlog={})}var s=”nr@context”,c=t(“gos”),f=t(15),u={},d={},l=n.exports=o();l.backlog=u},{}],gos:[function(t,n,e){function r(t,n,e){if(o.call(t,n))return t[n];var r=e();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(t,n,{value:r,writable:!0,enumerable:!1}),r}catch(i){}return t[n]=r,r}var o=Object.prototype.hasOwnProperty;n.exports=r},{}],handle:[function(t,n,e){function r(t,n,e,r){o.buffer([t],r),o.emit(t,n,e)}var o=t(“ee”).get(“handle”);n.exports=r,r.ee=o},{}],id:[function(t,n,e){function r(t){var n=typeof t;return!t||”object”!==n&&”function”!==n?-1:t===window?0:a(t,i,function(){return o++})}var o=1,i=”nr@id”,a=t(“gos”);n.exports=r},{}],loader:[function(t,n,e){function r(){if(!x++){var t=b.info=NREUM.info,n=l.getElementsByTagName(“script”)[0];if(setTimeout(u.abort,3e4),!(t&&t.licenseKey&&t.applicationID&&n))return u.abort();f(y,function(n,e){t[n]||(t[n]=e)}),c(“mark”,[“onload”,a()+b.offset],null,”api”);var e=l.createElement(“script”);e.src=”https://”+t.agent,n.parentNode.insertBefore(e,n)}}function o(){“complete”===l.readyState&&i()}function i(){c(“mark”,[“domContent”,a()+b.offset],null,”api”)}function a(){return E.exists&&performance.now?Math.round(performance.now()):(s=Math.max((new Date).getTime(),s))-b.offset}var s=(new Date).getTime(),c=t(“handle”),f=t(15),u=t(“ee”),d=window,l=d.document,p=”addEventListener”,h=”attachEvent”,m=d.XMLHttpRequest,w=m&&m.prototype;NREUM.o={ST:setTimeout,SI:d.setImmediate,CT:clearTimeout,XHR:m,REQ:d.Request,EV:d.Event,PR:d.Promise,MO:d.MutationObserver};var v=””+location,y={beacon:”bam.nr-data.net”,errorBeacon:”bam.nr-data.net”,agent:”js-agent.newrelic.com/nr-1071.min.js”},g=m&&w&&w[p]&&!/CriOS/.test(navigator.userAgent),b=n.exports={offset:s,now:a,origin:v,features:{},xhrWrappable:g};t(12),l[p]?(l[p](“DOMContentLoaded”,i,!1),d[p](“load”,r,!1)):(l[h](“onreadystatechange”,o),d[h](“onload”,r)),c(“mark”,[“firstbyte”,s],null,”api”);var x=0,E=t(17)},{}]},{},[“loader”,2,10,4,3]);          .noteditmode .listCm .courseMenu a:hover span,  .noteditmode .listCm .courseMenu a:focus span { color:#FFFFFF!important; }   #courseMenuPalette div.navPaletteContent ul li a, #courseMenuPalette h3 a, #previewCourseMenu h3 a, .navPaletteContent h3 a.submenuLink:before, .navPaletteContent h3 a.submenuLink_active:before, #courseMenuPalette div.navPaletteContent ul li a span, #courseMenuPalette .navPaletteContent .subhead {   color: #FFFFFF;   text-shadow: none; }  #courseMenuPalette ul.courseMenu li.divider hr {   background-color: #FFFFFF; }  #courseMenuPalette ul.courseMenu li h4 {   color: #FFFFFF; }  #courseMenuPalette h4.treehead {   color: #FFFFFF; }  #courseMenuPalette div.navPaletteContent {   background-color: #4d4d4d; }  /*Active course menu view bubble stem*/ #courseMenuPalette .actionBarMicro .active > a:after {   border-bottom-color: #4d4d4d; }    .topGlobalLinks a.home{background-image:url(/images/console/icons/home_0.gif)}.bottom-buttons-home a{background-image:url(/images/console/icons/home_0.gif);background-repeat:no-repeat;background-position:50% 0}.topGlobalLinks a.help{background-image:url(/images/console/icons/help_0.gif)}.bottom-buttons-help a{background-image:url(/images/console/icons/help_0.gif);background-repeat:no-repeat;background-position:50% 0}.topGlobalLinks a.logout{background-image:url(/images/console/icons/logout_0.gif)}.global-nav-bar .logout-link,.global-nav-bar .logout-link:hover,.global-nav-bar .logout-link:focus{background-image:url(/images/console/icons/logout_0.gif);background-repeat:no-repeat;background-position:50% 0}     var JS_RESOURCES = new Object();  function _init_bundle_JS_RESOURCES() {      JS_RESOURCES[‘validation.email’] = ‘A fully qualified email address (for example, info@blackboard.com) must be entered.’;     JS_RESOURCES[‘validation.radio.required’] = ‘Make a selection to continue.’;     JS_RESOURCES[‘assessment.incomplete.confirm.backtrackProhibited.survey’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the survey. Click Ok to save the incomplete answer.’;     JS_RESOURCES[‘common.list.separator.comma’] = ‘{0}, {1}’;     JS_RESOURCES[‘active.filter.search.terms’] = ‘Search Terms’;     JS_RESOURCES[‘validation.maximum_length.plural’] = ‘Must not contain more than {1} characters: {0}.\nReduce the size of the input by {2} characters.’;     JS_RESOURCES[‘assessment.incomplete.confirm.backtrackProhibited’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the test. Click Ok to save the incomplete answer.’;     JS_RESOURCES[‘validation.multiSelect.minItems’] = ‘Multiselect box should contain at least {0} number of items.’;     JS_RESOURCES[‘validation.cmp_field.required’] = ‘A value must be provided for {0}\nwhen {1} field is not empty’;     JS_RESOURCES[‘warning.email’] = ‘Email address is a recommended field. Users will be unable to use parts of the system without an email address.’;     JS_RESOURCES[‘validation.maximum_length.no_name.singular’] = ‘Must not contain more than {0} characters.\nReduce the size of the input by one character.’;     JS_RESOURCES[‘validation.multiSelect.maxItems’] = ‘Multiselect box should not contain more than {0} number of items.’;     JS_RESOURCES[‘validation.number’] = ‘A valid numeric value must be entered: {0}.’;     JS_RESOURCES[‘portalmodule.section.remove’] = ‘Delete: {0}?’;     JS_RESOURCES[‘show.helptext’] = ‘Show Help Text’;     JS_RESOURCES[‘validation.date.required’] = ‘A complete date value must be provided: {0}.’;     JS_RESOURCES[‘validation.password’] = ‘Password cannot be empty or contain only spaces.’;     JS_RESOURCES[‘validation.mismatch’] = ‘The values entered do not match: {0}.\nConfirm: {0}.’;     JS_RESOURCES[‘validation.percent’] = ‘A valid percent value between 0 and 100 must be entered.’;     JS_RESOURCES[‘validation.maximum_length.no_name.plural’] = ‘Must not contain more than {0} characters.\nReduce the size of the input by {1} characters.’;     JS_RESOURCES[‘field_name.substitute’] = ‘\’\'{0}\’\’ input field’;     JS_RESOURCES[‘validation.invalid_value’] = ‘Invalid numeric value provided: {0}.’;     JS_RESOURCES[‘validation.required’] = ‘A value must be provided: {0}.’;     JS_RESOURCES[‘validate.alignment.missing.content’] = ‘You selected alignments but did not select any alignable content to copy.’;     JS_RESOURCES[‘active.filter.free.form.text.blank’] = ‘Specify a value for the search text field’;     JS_RESOURCES[‘validation.system_role.reserve’] = ‘”bb” is not permitted at the beginning of a role ID.’;     JS_RESOURCES[‘validation.date_past’] = ‘The end date cannot be earlier than the start date.’;     JS_RESOURCES[‘confirm.delete_item_value’] = ‘This item {0} will be deleted. Continue?’;     JS_RESOURCES[‘validation.invalid_chars’] = ‘Contains illegal characters: {0}.\nDelete these characters: {1}’;     JS_RESOURCES[‘hide.helptext’] = ‘Hide Help Text’;     JS_RESOURCES[‘validate.range.lessthen.str’] = ‘Less Than {0}’;     JS_RESOURCES[‘validate.login.invalid.username.or.pass’] = ‘Enter a username and password.’;     JS_RESOURCES[‘validation.date_past.confirm’] = ‘The time is in the past.\nContinue with this time?’;     JS_RESOURCES[‘validation.negative’] = ‘A valid non-negative value must be entered: {0}.’;     JS_RESOURCES[‘validation.url’] = ‘A valid URL (for example, http://www.myschool.edu) must be entered.’;     JS_RESOURCES[‘validate.range.overlap’] = ‘criteria ({0}) overlaps criteria ({1}).’;     JS_RESOURCES[‘validate.range.between.str’] = ‘Between {0} and {1}’;     JS_RESOURCES[‘validation.portal.tool.items.remove’] = ‘Delete: {0}?’;     JS_RESOURCES[‘validation.association.refresh.confirm’] = ‘The associated items information might have been updated.\nClick \’OK\’ to refresh the list or click \’Cancel\’ to keep the current page.’;     JS_RESOURCES[‘validate.enrolloptions.error.codeconflict’] = ‘The Access Code Enrollment option conflicts with the selection of {instructor} Led enrollment.’;     JS_RESOURCES[‘list.checkToSelectAllItems’] = ‘Check to select all items’;     JS_RESOURCES[‘validation.option.required’] = ‘At least one option must be selected from the list.’;     JS_RESOURCES[‘active.filter.changed.alert’] = ‘criteria now contains’;     JS_RESOURCES[‘vtbe.artifact.footer.validate.nameIfSaveArtifact’] = ‘Specify a Name in order to Save as a Reusable Object.’;     JS_RESOURCES[‘validate.invalidate.number’] = ‘Please input valid number instead of {0}.’;     JS_RESOURCES[‘validation.valid_course_id’] = ‘Course id contains illegal characters or multibyte characters.’;     JS_RESOURCES[‘assessment.incomplete.confirm’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the test. Click Ok to submit assessment.’;     JS_RESOURCES[‘validate.enrolloptions.error.nooption’] = ‘Warning: Choose either the {instructor} Led or the Self-Enrollment option.’;     JS_RESOURCES[‘validation.date_equal’] = ‘The start date cannot be equal to the end date.’;     JS_RESOURCES[‘validation.cmp_field.rejected’] = ‘The {0} cannot be used without a corresponding {1} value.’;     JS_RESOURCES[‘validation.time.required’] = ‘A complete time value must be provided: {0}.’;     JS_RESOURCES[‘validation.integer_number’] = ‘A valid integer numeric value must be entered: {0}.’;     JS_RESOURCES[‘validation.maximum_length’] = ‘Must not contain more than 255 characters’;     JS_RESOURCES[‘validate.enrolloptions.error.emailrequestconflict’] = ‘The selected email enrollment option conflicts with the self-enrollment selection.’;     JS_RESOURCES[‘validate.range.morethen.str’] = ‘More Than {0}’;     JS_RESOURCES[‘invalid_char.space’] = ‘space’;     JS_RESOURCES[‘notification.submit’] = ‘Action already submitted.\nWait until the action is complete.’;     JS_RESOURCES[‘validation.plain_text.confirm’] = ‘To display equations correctly in this document, Smart Text or HTML format must be selected.\nClick \’OK\’ to save in selected Plain Text format or click \’Cancel\’ to select a new format.’;     JS_RESOURCES[‘validation.allow_negtive.percent’] = ‘A valid percent value between -100 and 100 must be entered.’;     JS_RESOURCES[‘invalid_char.comma’] = ‘comma’;     JS_RESOURCES[‘confirm.remove_item’] = ‘This action is final and cannot be undone. Continue?’;     JS_RESOURCES[‘list.uncheckToDeselectAllItems’] = ‘Uncheck to deselect all items’;     JS_RESOURCES[‘validation.maximum_length.singular’] = ‘Must not contain more than {1} characters: {0}.\nReduce the size of the input by one character.’;     JS_RESOURCES[‘vtbe.artifact.footer.validate.saveLocationIfSaveArtifact’] = ‘Specify a location for the Reusable Object.’;     JS_RESOURCES[‘validation.minimum_length’] = ‘A minimum of {0} characters must be entered: {1}.’;     JS_RESOURCES[‘assessment.incomplete.confirm.survey’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the survey. Click Ok to submit assessment.’;     JS_RESOURCES[‘validation.image_type’] = ‘Unknown image type: {0}. Image may not display correctly.’;     JS_RESOURCES[‘validate.invalidate.number.space’] = ‘Space’;      JS_RESOURCES.getString = i18n_get_string;     JS_RESOURCES.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_JS_RESOURCES();     var LOCALE_SETTINGS = new Object();  function _init_bundle_LOCALE_SETTINGS() {      LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_FIELD_ORDER’] = ‘STREET_1 STREET_2 CITY STATE ZIP_CODE COUNTRY’;     LOCALE_SETTINGS[‘number_format.exponent’] = ‘eE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.YEAR_CHARACTER.03255’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.2’] = ‘{1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_MONTH.03255’] = ‘ddd’;     LOCALE_SETTINGS[‘BBI18N.SOLARIS_CHARSET’] = ‘ISO8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.1’] = ‘{0}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.internal_date_format’] = ‘MM/dd/yy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_MONTH.03259’] = ‘MMMM yyyy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.TIME_ORDER.00519’] = ‘HMP’;     LOCALE_SETTINGS[‘float.format’] = ‘^(([0-9]{1,3}(\\,[0-9]{3})*)|[0-9]*)(\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.SORT_COLUMN’] = ‘familyName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT’] = ‘{1} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_SHORT.02097’] = ‘SUN MON TUE WED THU FRI SAT’;     LOCALE_SETTINGS[‘float.allow.negative.format’] = ‘^((([-]?[0-9]{1,3}(\\,[0-9]{3})*)|[-]?[0-9]*)(\\.[0-9]+)?|\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TYPE’] = ‘GREGORIAN’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GIVEN_INITIAL_FAMILY_NAME’] = ‘{4} {3}’;     LOCALE_SETTINGS[‘efloat.format’] = ‘^[+-]?[0-9]*(\\.[0-9]+)?([eE][+-]?[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_WEEK.03260’] = ‘MMM d[ yyyy]{ \’—\'[ MMM] d yyyy}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL.02100’] = ‘January February March April May June July August September October November December’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI_LOCALIZED.00521’] = ‘NO’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.LONG’] = ‘{0} {1} {2} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL_HIJRI.02100’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’al-Awwal,RabÄ«Ê¿\’ath-ThānÄ«,Jumādā\’al-Ūlā,Jumādā\’ath-Thāniya,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_NAME.03169’] = ‘ARIAL.TTF’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.WORK_FIELD_ORDER’] = ‘JOB_TITLE DEPARTMENT COMPANY B_PHONE_1 B_PHONE_2 B_FAX’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GREETING’] = ‘Welcome, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT.00520’] = ‘Jan Feb  Mar Apr  May Jun Jul Aug Sep Oct Nov Dec’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_SIZE.03168’] = ‘8’;     LOCALE_SETTINGS[‘number_format.thousands_sep’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_WEEK.03256’] = ‘ddd M/d’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT_SURNAME’] = ‘{3}, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.AM_PM.00522’] = ‘AM PM’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DATE_ORDER.00519’] = ‘MDY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.PHONE_FIELD_ORDER’] = ‘H_PHONE_1 H_PHONE_2 H_FAX M_PHONE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_MIN.02099’] = ‘Su Mo Tu We Th Fr Sa’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.24HR_SUPPORT.03208’] = ‘0’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_PATH.03170’] = ‘C:/WINNT/Fonts’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.FIRST_DAY_OF_WEEK.03207’] = ‘0’;     LOCALE_SETTINGS[‘BBI18N.WINDOWS_CHARSET’] = ‘ISO-8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT_HIJRI.00520’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’I,RabÄ«Ê¿\’II,Jumādā\’I,Jumādā\’II,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘BBI18N.LINUX_CHARSET’] = ‘iso88591’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_CHARACTER.03253’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_CHARACTER.03254’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN_ORDER’] = ‘title,givenName,middleName,familyName,suffix,otherName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_DAY.03258’] = ‘dddd, MMM d, yyyy’;     LOCALE_SETTINGS[‘number_format.decimal_point’] = ‘.’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAYS.00521′] = ’01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_FULL.02098’] = ‘Sunday Monday Tuesday Wednesday Thursday Friday Saturday’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.date_display_pattern’] = ‘MM/DD/YY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.EXTENDED_SURNAME’] = ‘{3}’;     LOCALE_SETTINGS[‘thousand.sep.format’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI.00521’] = ‘0 1 2 3 4 5 6 7 8 9’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_ORDER.07832’] = ‘street,city,region,postal_code,country’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_DAY.03257’] = ‘dddd M/d’;      LOCALE_SETTINGS.getString = i18n_get_string;     LOCALE_SETTINGS.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_LOCALE_SETTINGS();     var LOCALE_SETTINGS = new Object();  function _init_bundle_LOCALE_SETTINGS() {      LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_FIELD_ORDER’] = ‘STREET_1 STREET_2 CITY STATE ZIP_CODE COUNTRY’;     LOCALE_SETTINGS[‘number_format.exponent’] = ‘eE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.YEAR_CHARACTER.03255’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.2’] = ‘{1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_MONTH.03255’] = ‘ddd’;     LOCALE_SETTINGS[‘BBI18N.SOLARIS_CHARSET’] = ‘ISO8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.1’] = ‘{0}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.internal_date_format’] = ‘MM/dd/yy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_MONTH.03259’] = ‘MMMM yyyy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.TIME_ORDER.00519’] = ‘HMP’;     LOCALE_SETTINGS[‘float.format’] = ‘^(([0-9]{1,3}(\\,[0-9]{3})*)|[0-9]*)(\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.SORT_COLUMN’] = ‘familyName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT’] = ‘{1} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_SHORT.02097’] = ‘SUN MON TUE WED THU FRI SAT’;     LOCALE_SETTINGS[‘float.allow.negative.format’] = ‘^((([-]?[0-9]{1,3}(\\,[0-9]{3})*)|[-]?[0-9]*)(\\.[0-9]+)?|\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TYPE’] = ‘GREGORIAN’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GIVEN_INITIAL_FAMILY_NAME’] = ‘{4} {3}’;     LOCALE_SETTINGS[‘efloat.format’] = ‘^[+-]?[0-9]*(\\.[0-9]+)?([eE][+-]?[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_WEEK.03260’] = ‘MMM d[ yyyy]{ \’—\'[ MMM] d yyyy}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL.02100’] = ‘January February March April May June July August September October November December’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI_LOCALIZED.00521’] = ‘NO’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.LONG’] = ‘{0} {1} {2} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL_HIJRI.02100’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’al-Awwal,RabÄ«Ê¿\’ath-ThānÄ«,Jumādā\’al-Ūlā,Jumādā\’ath-Thāniya,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_NAME.03169’] = ‘ARIAL.TTF’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.WORK_FIELD_ORDER’] = ‘JOB_TITLE DEPARTMENT COMPANY B_PHONE_1 B_PHONE_2 B_FAX’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GREETING’] = ‘Welcome, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT.00520’] = ‘Jan Feb  Mar Apr  May Jun Jul Aug Sep Oct Nov Dec’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_SIZE.03168’] = ‘8’;     LOCALE_SETTINGS[‘number_format.thousands_sep’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_WEEK.03256’] = ‘ddd M/d’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT_SURNAME’] = ‘{3}, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.AM_PM.00522’] = ‘AM PM’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DATE_ORDER.00519’] = ‘MDY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.PHONE_FIELD_ORDER’] = ‘H_PHONE_1 H_PHONE_2 H_FAX M_PHONE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_MIN.02099’] = ‘Su Mo Tu We Th Fr Sa’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.24HR_SUPPORT.03208’] = ‘0’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_PATH.03170’] = ‘C:/WINNT/Fonts’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.FIRST_DAY_OF_WEEK.03207’] = ‘0’;     LOCALE_SETTINGS[‘BBI18N.WINDOWS_CHARSET’] = ‘ISO-8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT_HIJRI.00520’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’I,RabÄ«Ê¿\’II,Jumādā\’I,Jumādā\’II,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘BBI18N.LINUX_CHARSET’] = ‘iso88591’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_CHARACTER.03253’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_CHARACTER.03254’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN_ORDER’] = ‘title,givenName,middleName,familyName,suffix,otherName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_DAY.03258’] = ‘dddd, MMM d, yyyy’;     LOCALE_SETTINGS[‘number_format.decimal_point’] = ‘.’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAYS.00521′] = ’01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_FULL.02098’] = ‘Sunday Monday Tuesday Wednesday Thursday Friday Saturday’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.date_display_pattern’] = ‘MM/DD/YY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.EXTENDED_SURNAME’] = ‘{3}’;     LOCALE_SETTINGS[‘thousand.sep.format’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI.00521’] = ‘0 1 2 3 4 5 6 7 8 9’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_ORDER.07832’] = ‘street,city,region,postal_code,country’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_DAY.03257’] = ‘dddd M/d’;      LOCALE_SETTINGS.getString = i18n_get_string;     LOCALE_SETTINGS.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_LOCALE_SETTINGS();

“Performance Management”  Please respond to the following:From the e-Activity, evaluate the effectiveness of the selected organization’s performance management process. Next, decide the extent to which each stage of the performance management process is relevant to employee’s performance. Justify your response.
Give your opinion on the primary manner in which two (2) different assessment tools from this week’s reading could benefit the selected organization. Next, rank them in your recommendation order of importance. Provide a rationale for your response.

The e-Activity is as following:

Version:1.0 StartHTML:000000279 EndHTML:000041007 StartFragment:000040594 EndFragment:000040923 StartSelection:000040642 EndSelection:000040911 SourceURL:https://blackboard.strayer.edu/webapps/blackboard/content/listContent.jsp?course_id=_223471_1&content_id=_23757024_1  Week 1 eActivity – HRM538001VA016-1182-001    (window.NREUM||(NREUM={})).loader_config={xpid:”Ug8HWFdVGwIDVlRRDgEG”};window.NREUM||(NREUM={}),__nr_require=function(t,n,e){function r(e){if(!n[e]){var o=n[e]={exports:{}};t[e][0].call(o.exports,function(n){var o=t[e][1][n];return r(o||n)},o,o.exports)}return n[e].exports}if(“function”==typeof __nr_require)return __nr_require;for(var o=0;o<e.length;o++)r(e[o]);return r}({1:[function(t,n,e){function r(t){try{s.console&&console.log(t)}catch(n){}}var o,i=t(“ee”),a=t(15),s={};try{o=localStorage.getItem(“__nr_flags”).split(“,”),console&&”function”==typeof console.log&&(s.console=!0,o.indexOf(“dev”)!==-1&&(s.dev=!0),o.indexOf(“nr_dev”)!==-1&&(s.nrDev=!0))}catch(c){}s.nrDev&&i.on(“internal-error”,function(t){r(t.stack)}),s.dev&&i.on(“fn-err”,function(t,n,e){r(e.stack)}),s.dev&&(r(“NR AGENT IN DEVELOPMENT MODE”),r(“flags: “+a(s,function(t,n){return t}).join(“, “)))},{}],2:[function(t,n,e){function r(t,n,e,r,s){try{p?p-=1:o(s||new UncaughtException(t,n,e),!0)}catch(f){try{i(“ierr”,[f,c.now(),!0])}catch(d){}}return”function”==typeof u&&u.apply(this,a(arguments))}function UncaughtException(t,n,e){this.message=t||”Uncaught error with no additional information”,this.sourceURL=n,this.line=e}function o(t,n){var e=n?null:c.now();i(“err”,[t,e])}var i=t(“handle”),a=t(16),s=t(“ee”),c=t(“loader”),f=t(“gos”),u=window.onerror,d=!1,l=”nr@seenError”,p=0;c.features.err=!0,t(1),window.onerror=r;try{throw new Error}catch(h){“stack”in h&&(t(8),t(7),”addEventListener”in window&&t(5),c.xhrWrappable&&t(9),d=!0)}s.on(“fn-start”,function(t,n,e){d&&(p+=1)}),s.on(“fn-err”,function(t,n,e){d&&!e[l]&&(f(e,l,function(){return!0}),this.thrown=!0,o(e))}),s.on(“fn-end”,function(){d&&!this.thrown&&p>0&&(p-=1)}),s.on(“internal-error”,function(t){i(“ierr”,[t,c.now(),!0])})},{}],3:[function(t,n,e){t(“loader”).features.ins=!0},{}],4:[function(t,n,e){function r(t){}if(window.performance&&window.performance.timing&&window.performance.getEntriesByType){var o=t(“ee”),i=t(“handle”),a=t(8),s=t(7),c=”learResourceTimings”,f=”addEventListener”,u=”resourcetimingbufferfull”,d=”bstResource”,l=”resource”,p=”-start”,h=”-end”,m=”fn”+p,w=”fn”+h,v=”bstTimer”,y=”pushState”,g=t(“loader”);g.features.stn=!0,t(6);var b=NREUM.o.EV;o.on(m,function(t,n){var e=t[0];e instanceof b&&(this.bstStart=g.now())}),o.on(w,function(t,n){var e=t[0];e instanceof b&&i(“bst”,[e,n,this.bstStart,g.now()])}),a.on(m,function(t,n,e){this.bstStart=g.now(),this.bstType=e}),a.on(w,function(t,n){i(v,[n,this.bstStart,g.now(),this.bstType])}),s.on(m,function(){this.bstStart=g.now()}),s.on(w,function(t,n){i(v,[n,this.bstStart,g.now(),”requestAnimationFrame”])}),o.on(y+p,function(t){this.time=g.now(),this.startPath=location.pathname+location.hash}),o.on(y+h,function(t){i(“bstHist”,[location.pathname+location.hash,this.startPath,this.time])}),f in window.performance&&(window.performance[“c”+c]?window.performance[f](u,function(t){i(d,[window.performance.getEntriesByType(l)]),window.performance[“c”+c]()},!1):window.performance[f](“webkit”+u,function(t){i(d,[window.performance.getEntriesByType(l)]),window.performance[“webkitC”+c]()},!1)),document[f](“scroll”,r,{passive:!0}),document[f](“keypress”,r,!1),document[f](“click”,r,!1)}},{}],5:[function(t,n,e){function r(t){for(var n=t;n&&!n.hasOwnProperty(u);)n=Object.getPrototypeOf(n);n&&o(n)}function o(t){s.inPlace(t,[u,d],”-“,i)}function i(t,n){return t[1]}var a=t(“ee”).get(“events”),s=t(18)(a,!0),c=t(“gos”),f=XMLHttpRequest,u=”addEventListener”,d=”removeEventListener”;n.exports=a,”getPrototypeOf”in Object?(r(document),r(window),r(f.prototype)):f.prototype.hasOwnProperty(u)&&(o(window),o(f.prototype)),a.on(u+”-start”,function(t,n){var e=t[1],r=c(e,”nr@wrapped”,function(){function t(){if(“function”==typeof e.handleEvent)return e.handleEvent.apply(e,arguments)}var n={object:t,”function”:e}[typeof e];return n?s(n,”fn-“,null,n.name||”anonymous”):e});this.wrapped=t[1]=r}),a.on(d+”-start”,function(t){t[1]=this.wrapped||t[1]})},{}],6:[function(t,n,e){var r=t(“ee”).get(“history”),o=t(18)(r);n.exports=r,o.inPlace(window.history,[“pushState”,”replaceState”],”-“)},{}],7:[function(t,n,e){var r=t(“ee”).get(“raf”),o=t(18)(r),i=”equestAnimationFrame”;n.exports=r,o.inPlace(window,[“r”+i,”mozR”+i,”webkitR”+i,”msR”+i],”raf-“),r.on(“raf-start”,function(t){t[0]=o(t[0],”fn-“)})},{}],8:[function(t,n,e){function r(t,n,e){t[0]=a(t[0],”fn-“,null,e)}function o(t,n,e){this.method=e,this.timerDuration=isNaN(t[1])?0:+t[1],t[0]=a(t[0],”fn-“,this,e)}var i=t(“ee”).get(“timer”),a=t(18)(i),s=”setTimeout”,c=”setInterval”,f=”clearTimeout”,u=”-start”,d=”-“;n.exports=i,a.inPlace(window,[s,”setImmediate”],s+d),a.inPlace(window,[c],c+d),a.inPlace(window,[f,”clearImmediate”],f+d),i.on(c+u,r),i.on(s+u,o)},{}],9:[function(t,n,e){function r(t,n){d.inPlace(n,[“onreadystatechange”],”fn-“,s)}function o(){var t=this,n=u.context(t);t.readyState>3&&!n.resolved&&(n.resolved=!0,u.emit(“xhr-resolved”,[],t)),d.inPlace(t,y,”fn-“,s)}function i(t){g.push(t),h&&(x?x.then(a):w?w(a):(E=-E,O.data=E))}function a(){for(var t=0;t<g.length;t++)r([],g[t]);g.length&&(g=[])}function s(t,n){return n}function c(t,n){for(var e in t)n[e]=t[e];return n}t(5);var f=t(“ee”),u=f.get(“xhr”),d=t(18)(u),l=NREUM.o,p=l.XHR,h=l.MO,m=l.PR,w=l.SI,v=”readystatechange”,y=[“onload”,”onerror”,”onabort”,”onloadstart”,”onloadend”,”onprogress”,”ontimeout”],g=[];n.exports=u;var b=window.XMLHttpRequest=function(t){var n=new p(t);try{u.emit(“new-xhr”,[n],n),n.addEventListener(v,o,!1)}catch(e){try{u.emit(“internal-error”,[e])}catch(r){}}return n};if(c(p,b),b.prototype=p.prototype,d.inPlace(b.prototype,[“open”,”send”],”-xhr-“,s),u.on(“send-xhr-start”,function(t,n){r(t,n),i(n)}),u.on(“open-xhr-start”,r),h){var x=m&&m.resolve();if(!w&&!m){var E=1,O=document.createTextNode(E);new h(a).observe(O,{characterData:!0})}}else f.on(“fn-end”,function(t){t[0]&&t[0].type===v||a()})},{}],10:[function(t,n,e){function r(t){var n=this.params,e=this.metrics;if(!this.ended){this.ended=!0;for(var r=0;r<d;r++)t.removeEventListener(u[r],this.listener,!1);if(!n.aborted){if(e.duration=a.now()-this.startTime,4===t.readyState){n.status=t.status;var i=o(t,this.lastSize);if(i&&(e.rxSize=i),this.sameOrigin){var c=t.getResponseHeader(“X-NewRelic-App-Data”);c&&(n.cat=c.split(“, “).pop())}}else n.status=0;e.cbTime=this.cbTime,f.emit(“xhr-done”,[t],t),s(“xhr”,[n,e,this.startTime])}}}function o(t,n){var e=t.responseType;if(“json”===e&&null!==n)return n;var r=”arraybuffer”===e||”blob”===e||”json”===e?t.response:t.responseText;return h(r)}function i(t,n){var e=c(n),r=t.params;r.host=e.hostname+”:”+e.port,r.pathname=e.pathname,t.sameOrigin=e.sameOrigin}var a=t(“loader”);if(a.xhrWrappable){var s=t(“handle”),c=t(11),f=t(“ee”),u=[“load”,”error”,”abort”,”timeout”],d=u.length,l=t(“id”),p=t(14),h=t(13),m=window.XMLHttpRequest;a.features.xhr=!0,t(9),f.on(“new-xhr”,function(t){var n=this;n.totalCbs=0,n.called=0,n.cbTime=0,n.end=r,n.ended=!1,n.xhrGuids={},n.lastSize=null,p&&(p>34||p<10)||window.opera||t.addEventListener(“progress”,function(t){n.lastSize=t.loaded},!1)}),f.on(“open-xhr-start”,function(t){this.params={method:t[0]},i(this,t[1]),this.metrics={}}),f.on(“open-xhr-end”,function(t,n){“loader_config”in NREUM&&”xpid”in NREUM.loader_config&&this.sameOrigin&&n.setRequestHeader(“X-NewRelic-ID”,NREUM.loader_config.xpid)}),f.on(“send-xhr-start”,function(t,n){var e=this.metrics,r=t[0],o=this;if(e&&r){var i=h(r);i&&(e.txSize=i)}this.startTime=a.now(),this.listener=function(t){try{“abort”===t.type&&(o.params.aborted=!0),(“load”!==t.type||o.called===o.totalCbs&&(o.onloadCalled||”function”!=typeof n.onload))&&o.end(n)}catch(e){try{f.emit(“internal-error”,[e])}catch(r){}}};for(var s=0;s<d;s++)n.addEventListener(u[s],this.listener,!1)}),f.on(“xhr-cb-time”,function(t,n,e){this.cbTime+=t,n?this.onloadCalled=!0:this.called+=1,this.called!==this.totalCbs||!this.onloadCalled&&”function”==typeof e.onload||this.end(e)}),f.on(“xhr-load-added”,function(t,n){var e=””+l(t)+!!n;this.xhrGuids&&!this.xhrGuids[e]&&(this.xhrGuids[e]=!0,this.totalCbs+=1)}),f.on(“xhr-load-removed”,function(t,n){var e=””+l(t)+!!n;this.xhrGuids&&this.xhrGuids[e]&&(delete this.xhrGuids[e],this.totalCbs-=1)}),f.on(“addEventListener-end”,function(t,n){n instanceof m&&”load”===t[0]&&f.emit(“xhr-load-added”,[t[1],t[2]],n)}),f.on(“removeEventListener-end”,function(t,n){n instanceof m&&”load”===t[0]&&f.emit(“xhr-load-removed”,[t[1],t[2]],n)}),f.on(“fn-start”,function(t,n,e){n instanceof m&&(“onload”===e&&(this.onload=!0),(“load”===(t[0]&&t[0].type)||this.onload)&&(this.xhrCbStart=a.now()))}),f.on(“fn-end”,function(t,n){this.xhrCbStart&&f.emit(“xhr-cb-time”,[a.now()-this.xhrCbStart,this.onload,n],n)})}},{}],11:[function(t,n,e){n.exports=function(t){var n=document.createElement(“a”),e=window.location,r={};n.href=t,r.port=n.port;var o=n.href.split(“://”);!r.port&&o[1]&&(r.port=o[1].split(“/”)[0].split(“@”).pop().split(“:”)[1]),r.port&&”0″!==r.port||(r.port=”https”===o[0]?”443″:”80″),r.hostname=n.hostname||e.hostname,r.pathname=n.pathname,r.protocol=o[0],”/”!==r.pathname.charAt(0)&&(r.pathname=”/”+r.pathname);var i=!n.protocol||”:”===n.protocol||n.protocol===e.protocol,a=n.hostname===document.domain&&n.port===e.port;return r.sameOrigin=i&&(!n.hostname||a),r}},{}],12:[function(t,n,e){function r(){}function o(t,n,e){return function(){return i(t,[f.now()].concat(s(arguments)),n?null:this,e),n?void 0:this}}var i=t(“handle”),a=t(15),s=t(16),c=t(“ee”).get(“tracer”),f=t(“loader”),u=NREUM;”undefined”==typeof window.newrelic&&(newrelic=u);var d=[“setPageViewName”,”setCustomAttribute”,”setErrorHandler”,”finished”,”addToTrace”,”inlineHit”,”addRelease”],l=”api-“,p=l+”ixn-“;a(d,function(t,n){u[n]=o(l+n,!0,”api”)}),u.addPageAction=o(l+”addPageAction”,!0),u.setCurrentRouteName=o(l+”routeName”,!0),n.exports=newrelic,u.interaction=function(){return(new r).get()};var h=r.prototype={createTracer:function(t,n){var e={},r=this,o=”function”==typeof n;return i(p+”tracer”,[f.now(),t,e],r),function(){if(c.emit((o?””:”no-“)+”fn-start”,[f.now(),r,o],e),o)try{return n.apply(this,arguments)}catch(t){throw c.emit(“fn-err”,[arguments,this,t],e),t}finally{c.emit(“fn-end”,[f.now()],e)}}}};a(“setName,setAttribute,save,ignore,onEnd,getContext,end,get”.split(“,”),function(t,n){h[n]=o(p+n)}),newrelic.noticeError=function(t){“string”==typeof t&&(t=new Error(t)),i(“err”,[t,f.now()])}},{}],13:[function(t,n,e){n.exports=function(t){if(“string”==typeof t&&t.length)return t.length;if(“object”==typeof t){if(“undefined”!=typeof ArrayBuffer&&t instanceof ArrayBuffer&&t.byteLength)return t.byteLength;if(“undefined”!=typeof Blob&&t instanceof Blob&&t.size)return t.size;if(!(“undefined”!=typeof FormData&&t instanceof FormData))try{return JSON.stringify(t).length}catch(n){return}}}},{}],14:[function(t,n,e){var r=0,o=navigator.userAgent.match(/Firefox[\/\s](\d+\.\d+)/);o&&(r=+o[1]),n.exports=r},{}],15:[function(t,n,e){function r(t,n){var e=[],r=””,i=0;for(r in t)o.call(t,r)&&(e[i]=n(r,t[r]),i+=1);return e}var o=Object.prototype.hasOwnProperty;n.exports=r},{}],16:[function(t,n,e){function r(t,n,e){n||(n=0),”undefined”==typeof e&&(e=t?t.length:0);for(var r=-1,o=e-n||0,i=Array(o<0?0:o);++r<o;)i[r]=t[n+r];return i}n.exports=r},{}],17:[function(t,n,e){n.exports={exists:”undefined”!=typeof window.performance&&window.performance.timing&&”undefined”!=typeof window.performance.timing.navigationStart}},{}],18:[function(t,n,e){function r(t){return!(t&&t instanceof Function&&t.apply&&!t[a])}var o=t(“ee”),i=t(16),a=”nr@original”,s=Object.prototype.hasOwnProperty,c=!1;n.exports=function(t,n){function e(t,n,e,o){function nrWrapper(){var r,a,s,c;try{a=this,r=i(arguments),s=”function”==typeof e?e(r,a):e||{}}catch(f){l([f,””,[r,a,o],s])}u(n+”start”,[r,a,o],s);try{return c=t.apply(a,r)}catch(d){throw u(n+”err”,[r,a,d],s),d}finally{u(n+”end”,[r,a,c],s)}}return r(t)?t:(n||(n=””),nrWrapper[a]=t,d(t,nrWrapper),nrWrapper)}function f(t,n,o,i){o||(o=””);var a,s,c,f=”-“===o.charAt(0);for(c=0;c<n.length;c++)s=n[c],a=t[s],r(a)||(t[s]=e(a,f?s+o:o,i,s))}function u(e,r,o){if(!c||n){var i=c;c=!0;try{t.emit(e,r,o,n)}catch(a){l([a,e,r,o])}c=i}}function d(t,n){if(Object.defineProperty&&Object.keys)try{var e=Object.keys(t);return e.forEach(function(e){Object.defineProperty(n,e,{get:function(){return t[e]},set:function(n){return t[e]=n,n}})}),n}catch(r){l([r])}for(var o in t)s.call(t,o)&&(n[o]=t[o]);return n}function l(n){try{t.emit(“internal-error”,n)}catch(e){}}return t||(t=o),e.inPlace=f,e.flag=a,e}},{}],ee:[function(t,n,e){function r(){}function o(t){function n(t){return t&&t instanceof r?t:t?c(t,s,i):i()}function e(e,r,o,i){if(!l.aborted||i){t&&t(e,r,o);for(var a=n(o),s=h(e),c=s.length,f=0;f<c;f++)s[f].apply(a,r);var d=u[y[e]];return d&&d.push([g,e,r,a]),a}}function p(t,n){v[t]=h(t).concat(n)}function h(t){return v[t]||[]}function m(t){return d[t]=d[t]||o(e)}function w(t,n){f(t,function(t,e){n=n||”feature”,y[e]=n,n in u||(u[n]=[])})}var v={},y={},g={on:p,emit:e,get:m,listeners:h,context:n,buffer:w,abort:a,aborted:!1};return g}function i(){return new r}function a(){(u.api||u.feature)&&(l.aborted=!0,u=l.backlog={})}var s=”nr@context”,c=t(“gos”),f=t(15),u={},d={},l=n.exports=o();l.backlog=u},{}],gos:[function(t,n,e){function r(t,n,e){if(o.call(t,n))return t[n];var r=e();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(t,n,{value:r,writable:!0,enumerable:!1}),r}catch(i){}return t[n]=r,r}var o=Object.prototype.hasOwnProperty;n.exports=r},{}],handle:[function(t,n,e){function r(t,n,e,r){o.buffer([t],r),o.emit(t,n,e)}var o=t(“ee”).get(“handle”);n.exports=r,r.ee=o},{}],id:[function(t,n,e){function r(t){var n=typeof t;return!t||”object”!==n&&”function”!==n?-1:t===window?0:a(t,i,function(){return o++})}var o=1,i=”nr@id”,a=t(“gos”);n.exports=r},{}],loader:[function(t,n,e){function r(){if(!x++){var t=b.info=NREUM.info,n=l.getElementsByTagName(“script”)[0];if(setTimeout(u.abort,3e4),!(t&&t.licenseKey&&t.applicationID&&n))return u.abort();f(y,function(n,e){t[n]||(t[n]=e)}),c(“mark”,[“onload”,a()+b.offset],null,”api”);var e=l.createElement(“script”);e.src=”https://”+t.agent,n.parentNode.insertBefore(e,n)}}function o(){“complete”===l.readyState&&i()}function i(){c(“mark”,[“domContent”,a()+b.offset],null,”api”)}function a(){return E.exists&&performance.now?Math.round(performance.now()):(s=Math.max((new Date).getTime(),s))-b.offset}var s=(new Date).getTime(),c=t(“handle”),f=t(15),u=t(“ee”),d=window,l=d.document,p=”addEventListener”,h=”attachEvent”,m=d.XMLHttpRequest,w=m&&m.prototype;NREUM.o={ST:setTimeout,SI:d.setImmediate,CT:clearTimeout,XHR:m,REQ:d.Request,EV:d.Event,PR:d.Promise,MO:d.MutationObserver};var v=””+location,y={beacon:”bam.nr-data.net”,errorBeacon:”bam.nr-data.net”,agent:”js-agent.newrelic.com/nr-1071.min.js”},g=m&&w&&w[p]&&!/CriOS/.test(navigator.userAgent),b=n.exports={offset:s,now:a,origin:v,features:{},xhrWrappable:g};t(12),l[p]?(l[p](“DOMContentLoaded”,i,!1),d[p](“load”,r,!1)):(l[h](“onreadystatechange”,o),d[h](“onload”,r)),c(“mark”,[“firstbyte”,s],null,”api”);var x=0,E=t(17)},{}]},{},[“loader”,2,10,4,3]);         .noteditmode .listCm .courseMenu a:hover span,  .noteditmode .listCm .courseMenu a:focus span { color:#FFFFFF!important; }   #courseMenuPalette div.navPaletteContent ul li a, #courseMenuPalette h3 a, #previewCourseMenu h3 a, .navPaletteContent h3 a.submenuLink:before, .navPaletteContent h3 a.submenuLink_active:before, #courseMenuPalette div.navPaletteContent ul li a span, #courseMenuPalette .navPaletteContent .subhead {   color: #FFFFFF;   text-shadow: none; }  #courseMenuPalette ul.courseMenu li.divider hr {   background-color: #FFFFFF; }  #courseMenuPalette ul.courseMenu li h4 {   color: #FFFFFF; }  #courseMenuPalette h4.treehead {   color: #FFFFFF; }  #courseMenuPalette div.navPaletteContent {   background-color: #4d4d4d; }  /*Active course menu view bubble stem*/ #courseMenuPalette .actionBarMicro .active > a:after {   border-bottom-color: #4d4d4d; }    .topGlobalLinks a.home{background-image:url(/images/console/icons/home_0.gif)}.bottom-buttons-home a{background-image:url(/images/console/icons/home_0.gif);background-repeat:no-repeat;background-position:50% 0}.topGlobalLinks a.help{background-image:url(/images/console/icons/help_0.gif)}.bottom-buttons-help a{background-image:url(/images/console/icons/help_0.gif);background-repeat:no-repeat;background-position:50% 0}.topGlobalLinks a.logout{background-image:url(/images/console/icons/logout_0.gif)}.global-nav-bar .logout-link,.global-nav-bar .logout-link:hover,.global-nav-bar .logout-link:focus{background-image:url(/images/console/icons/logout_0.gif);background-repeat:no-repeat;background-position:50% 0}     var JS_RESOURCES = new Object();  function _init_bundle_JS_RESOURCES() {      JS_RESOURCES[‘validation.email’] = ‘A fully qualified email address (for example, info@blackboard.com) must be entered.’;     JS_RESOURCES[‘validation.radio.required’] = ‘Make a selection to continue.’;     JS_RESOURCES[‘assessment.incomplete.confirm.backtrackProhibited.survey’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the survey. Click Ok to save the incomplete answer.’;     JS_RESOURCES[‘common.list.separator.comma’] = ‘{0}, {1}’;     JS_RESOURCES[‘active.filter.search.terms’] = ‘Search Terms’;     JS_RESOURCES[‘validation.maximum_length.plural’] = ‘Must not contain more than {1} characters: {0}.\nReduce the size of the input by {2} characters.’;     JS_RESOURCES[‘assessment.incomplete.confirm.backtrackProhibited’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the test. Click Ok to save the incomplete answer.’;     JS_RESOURCES[‘validation.multiSelect.minItems’] = ‘Multiselect box should contain at least {0} number of items.’;     JS_RESOURCES[‘validation.cmp_field.required’] = ‘A value must be provided for {0}\nwhen {1} field is not empty’;     JS_RESOURCES[‘warning.email’] = ‘Email address is a recommended field. Users will be unable to use parts of the system without an email address.’;     JS_RESOURCES[‘validation.maximum_length.no_name.singular’] = ‘Must not contain more than {0} characters.\nReduce the size of the input by one character.’;     JS_RESOURCES[‘validation.multiSelect.maxItems’] = ‘Multiselect box should not contain more than {0} number of items.’;     JS_RESOURCES[‘validation.number’] = ‘A valid numeric value must be entered: {0}.’;     JS_RESOURCES[‘portalmodule.section.remove’] = ‘Delete: {0}?’;     JS_RESOURCES[‘show.helptext’] = ‘Show Help Text’;     JS_RESOURCES[‘validation.date.required’] = ‘A complete date value must be provided: {0}.’;     JS_RESOURCES[‘validation.password’] = ‘Password cannot be empty or contain only spaces.’;     JS_RESOURCES[‘validation.mismatch’] = ‘The values entered do not match: {0}.\nConfirm: {0}.’;     JS_RESOURCES[‘validation.percent’] = ‘A valid percent value between 0 and 100 must be entered.’;     JS_RESOURCES[‘validation.maximum_length.no_name.plural’] = ‘Must not contain more than {0} characters.\nReduce the size of the input by {1} characters.’;     JS_RESOURCES[‘field_name.substitute’] = ‘\’\'{0}\’\’ input field’;     JS_RESOURCES[‘validation.invalid_value’] = ‘Invalid numeric value provided: {0}.’;     JS_RESOURCES[‘validation.required’] = ‘A value must be provided: {0}.’;     JS_RESOURCES[‘validate.alignment.missing.content’] = ‘You selected alignments but did not select any alignable content to copy.’;     JS_RESOURCES[‘active.filter.free.form.text.blank’] = ‘Specify a value for the search text field’;     JS_RESOURCES[‘validation.system_role.reserve’] = ‘”bb” is not permitted at the beginning of a role ID.’;     JS_RESOURCES[‘validation.date_past’] = ‘The end date cannot be earlier than the start date.’;     JS_RESOURCES[‘confirm.delete_item_value’] = ‘This item {0} will be deleted. Continue?’;     JS_RESOURCES[‘validation.invalid_chars’] = ‘Contains illegal characters: {0}.\nDelete these characters: {1}’;     JS_RESOURCES[‘hide.helptext’] = ‘Hide Help Text’;     JS_RESOURCES[‘validate.range.lessthen.str’] = ‘Less Than {0}’;     JS_RESOURCES[‘validate.login.invalid.username.or.pass’] = ‘Enter a username and password.’;     JS_RESOURCES[‘validation.date_past.confirm’] = ‘The time is in the past.\nContinue with this time?’;     JS_RESOURCES[‘validation.negative’] = ‘A valid non-negative value must be entered: {0}.’;     JS_RESOURCES[‘validation.url’] = ‘A valid URL (for example, http://www.myschool.edu) must be entered.’;     JS_RESOURCES[‘validate.range.overlap’] = ‘criteria ({0}) overlaps criteria ({1}).’;     JS_RESOURCES[‘validate.range.between.str’] = ‘Between {0} and {1}’;     JS_RESOURCES[‘validation.portal.tool.items.remove’] = ‘Delete: {0}?’;     JS_RESOURCES[‘validation.association.refresh.confirm’] = ‘The associated items information might have been updated.\nClick \’OK\’ to refresh the list or click \’Cancel\’ to keep the current page.’;     JS_RESOURCES[‘validate.enrolloptions.error.codeconflict’] = ‘The Access Code Enrollment option conflicts with the selection of {instructor} Led enrollment.’;     JS_RESOURCES[‘list.checkToSelectAllItems’] = ‘Check to select all items’;     JS_RESOURCES[‘validation.option.required’] = ‘At least one option must be selected from the list.’;     JS_RESOURCES[‘active.filter.changed.alert’] = ‘criteria now contains’;     JS_RESOURCES[‘vtbe.artifact.footer.validate.nameIfSaveArtifact’] = ‘Specify a Name in order to Save as a Reusable Object.’;     JS_RESOURCES[‘validate.invalidate.number’] = ‘Please input valid number instead of {0}.’;     JS_RESOURCES[‘validation.valid_course_id’] = ‘Course id contains illegal characters or multibyte characters.’;     JS_RESOURCES[‘assessment.incomplete.confirm’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the test. Click Ok to submit assessment.’;     JS_RESOURCES[‘validate.enrolloptions.error.nooption’] = ‘Warning: Choose either the {instructor} Led or the Self-Enrollment option.’;     JS_RESOURCES[‘validation.date_equal’] = ‘The start date cannot be equal to the end date.’;     JS_RESOURCES[‘validation.cmp_field.rejected’] = ‘The {0} cannot be used without a corresponding {1} value.’;     JS_RESOURCES[‘validation.time.required’] = ‘A complete time value must be provided: {0}.’;     JS_RESOURCES[‘validation.integer_number’] = ‘A valid integer numeric value must be entered: {0}.’;     JS_RESOURCES[‘validation.maximum_length’] = ‘Must not contain more than 255 characters’;     JS_RESOURCES[‘validate.enrolloptions.error.emailrequestconflict’] = ‘The selected email enrollment option conflicts with the self-enrollment selection.’;     JS_RESOURCES[‘validate.range.morethen.str’] = ‘More Than {0}’;     JS_RESOURCES[‘invalid_char.space’] = ‘space’;     JS_RESOURCES[‘notification.submit’] = ‘Action already submitted.\nWait until the action is complete.’;     JS_RESOURCES[‘validation.plain_text.confirm’] = ‘To display equations correctly in this document, Smart Text or HTML format must be selected.\nClick \’OK\’ to save in selected Plain Text format or click \’Cancel\’ to select a new format.’;     JS_RESOURCES[‘validation.allow_negtive.percent’] = ‘A valid percent value between -100 and 100 must be entered.’;     JS_RESOURCES[‘invalid_char.comma’] = ‘comma’;     JS_RESOURCES[‘confirm.remove_item’] = ‘This action is final and cannot be undone. Continue?’;     JS_RESOURCES[‘list.uncheckToDeselectAllItems’] = ‘Uncheck to deselect all items’;     JS_RESOURCES[‘validation.maximum_length.singular’] = ‘Must not contain more than {1} characters: {0}.\nReduce the size of the input by one character.’;     JS_RESOURCES[‘vtbe.artifact.footer.validate.saveLocationIfSaveArtifact’] = ‘Specify a location for the Reusable Object.’;     JS_RESOURCES[‘validation.minimum_length’] = ‘A minimum of {0} characters must be entered: {1}.’;     JS_RESOURCES[‘assessment.incomplete.confirm.survey’] = ‘The following questions may be incomplete:\n {0}\nClick cancel to return to the survey. Click Ok to submit assessment.’;     JS_RESOURCES[‘validation.image_type’] = ‘Unknown image type: {0}. Image may not display correctly.’;     JS_RESOURCES[‘validate.invalidate.number.space’] = ‘Space’;      JS_RESOURCES.getString = i18n_get_string;     JS_RESOURCES.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_JS_RESOURCES();     var LOCALE_SETTINGS = new Object();  function _init_bundle_LOCALE_SETTINGS() {      LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_FIELD_ORDER’] = ‘STREET_1 STREET_2 CITY STATE ZIP_CODE COUNTRY’;     LOCALE_SETTINGS[‘number_format.exponent’] = ‘eE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.YEAR_CHARACTER.03255’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.2’] = ‘{1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_MONTH.03255’] = ‘ddd’;     LOCALE_SETTINGS[‘BBI18N.SOLARIS_CHARSET’] = ‘ISO8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.1’] = ‘{0}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.internal_date_format’] = ‘MM/dd/yy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_MONTH.03259’] = ‘MMMM yyyy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.TIME_ORDER.00519’] = ‘HMP’;     LOCALE_SETTINGS[‘float.format’] = ‘^(([0-9]{1,3}(\\,[0-9]{3})*)|[0-9]*)(\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.SORT_COLUMN’] = ‘familyName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT’] = ‘{1} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_SHORT.02097’] = ‘SUN MON TUE WED THU FRI SAT’;     LOCALE_SETTINGS[‘float.allow.negative.format’] = ‘^((([-]?[0-9]{1,3}(\\,[0-9]{3})*)|[-]?[0-9]*)(\\.[0-9]+)?|\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TYPE’] = ‘GREGORIAN’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GIVEN_INITIAL_FAMILY_NAME’] = ‘{4} {3}’;     LOCALE_SETTINGS[‘efloat.format’] = ‘^[+-]?[0-9]*(\\.[0-9]+)?([eE][+-]?[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_WEEK.03260’] = ‘MMM d[ yyyy]{ \’—\'[ MMM] d yyyy}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL.02100’] = ‘January February March April May June July August September October November December’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI_LOCALIZED.00521’] = ‘NO’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.LONG’] = ‘{0} {1} {2} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL_HIJRI.02100’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’al-Awwal,RabÄ«Ê¿\’ath-ThānÄ«,Jumādā\’al-Ūlā,Jumādā\’ath-Thāniya,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_NAME.03169’] = ‘ARIAL.TTF’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.WORK_FIELD_ORDER’] = ‘JOB_TITLE DEPARTMENT COMPANY B_PHONE_1 B_PHONE_2 B_FAX’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GREETING’] = ‘Welcome, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT.00520’] = ‘Jan Feb  Mar Apr  May Jun Jul Aug Sep Oct Nov Dec’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_SIZE.03168’] = ‘8’;     LOCALE_SETTINGS[‘number_format.thousands_sep’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_WEEK.03256’] = ‘ddd M/d’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT_SURNAME’] = ‘{3}, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.AM_PM.00522’] = ‘AM PM’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DATE_ORDER.00519’] = ‘MDY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.PHONE_FIELD_ORDER’] = ‘H_PHONE_1 H_PHONE_2 H_FAX M_PHONE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_MIN.02099’] = ‘Su Mo Tu We Th Fr Sa’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.24HR_SUPPORT.03208’] = ‘0’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_PATH.03170’] = ‘C:/WINNT/Fonts’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.FIRST_DAY_OF_WEEK.03207’] = ‘0’;     LOCALE_SETTINGS[‘BBI18N.WINDOWS_CHARSET’] = ‘ISO-8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT_HIJRI.00520’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’I,RabÄ«Ê¿\’II,Jumādā\’I,Jumādā\’II,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘BBI18N.LINUX_CHARSET’] = ‘iso88591’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_CHARACTER.03253’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_CHARACTER.03254’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN_ORDER’] = ‘title,givenName,middleName,familyName,suffix,otherName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_DAY.03258’] = ‘dddd, MMM d, yyyy’;     LOCALE_SETTINGS[‘number_format.decimal_point’] = ‘.’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAYS.00521′] = ’01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_FULL.02098’] = ‘Sunday Monday Tuesday Wednesday Thursday Friday Saturday’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.date_display_pattern’] = ‘MM/DD/YY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.EXTENDED_SURNAME’] = ‘{3}’;     LOCALE_SETTINGS[‘thousand.sep.format’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI.00521’] = ‘0 1 2 3 4 5 6 7 8 9’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_ORDER.07832’] = ‘street,city,region,postal_code,country’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_DAY.03257’] = ‘dddd M/d’;      LOCALE_SETTINGS.getString = i18n_get_string;     LOCALE_SETTINGS.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_LOCALE_SETTINGS();     var LOCALE_SETTINGS = new Object();  function _init_bundle_LOCALE_SETTINGS() {      LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_FIELD_ORDER’] = ‘STREET_1 STREET_2 CITY STATE ZIP_CODE COUNTRY’;     LOCALE_SETTINGS[‘number_format.exponent’] = ‘eE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.YEAR_CHARACTER.03255’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.2’] = ‘{1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_MONTH.03255’] = ‘ddd’;     LOCALE_SETTINGS[‘BBI18N.SOLARIS_CHARSET’] = ‘ISO8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN.1’] = ‘{0}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.internal_date_format’] = ‘MM/dd/yy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_MONTH.03259’] = ‘MMMM yyyy’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.TIME_ORDER.00519’] = ‘HMP’;     LOCALE_SETTINGS[‘float.format’] = ‘^(([0-9]{1,3}(\\,[0-9]{3})*)|[0-9]*)(\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.SORT_COLUMN’] = ‘familyName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT’] = ‘{1} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_SHORT.02097’] = ‘SUN MON TUE WED THU FRI SAT’;     LOCALE_SETTINGS[‘float.allow.negative.format’] = ‘^((([-]?[0-9]{1,3}(\\,[0-9]{3})*)|[-]?[0-9]*)(\\.[0-9]+)?|\\.[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TYPE’] = ‘GREGORIAN’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GIVEN_INITIAL_FAMILY_NAME’] = ‘{4} {3}’;     LOCALE_SETTINGS[‘efloat.format’] = ‘^[+-]?[0-9]*(\\.[0-9]+)?([eE][+-]?[0-9]+)?$’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_WEEK.03260’] = ‘MMM d[ yyyy]{ \’—\'[ MMM] d yyyy}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL.02100’] = ‘January February March April May June July August September October November December’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI_LOCALIZED.00521’] = ‘NO’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.LONG’] = ‘{0} {1} {2} {3}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_FULL_HIJRI.02100’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’al-Awwal,RabÄ«Ê¿\’ath-ThānÄ«,Jumādā\’al-Ūlā,Jumādā\’ath-Thāniya,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_NAME.03169’] = ‘ARIAL.TTF’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.WORK_FIELD_ORDER’] = ‘JOB_TITLE DEPARTMENT COMPANY B_PHONE_1 B_PHONE_2 B_FAX’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.GREETING’] = ‘Welcome, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT.00520’] = ‘Jan Feb  Mar Apr  May Jun Jul Aug Sep Oct Nov Dec’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_SIZE.03168’] = ‘8’;     LOCALE_SETTINGS[‘number_format.thousands_sep’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_WEEK.03256’] = ‘ddd M/d’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.SHORT_SURNAME’] = ‘{3}, {1}’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.AM_PM.00522’] = ‘AM PM’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DATE_ORDER.00519’] = ‘MDY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.PHONE_FIELD_ORDER’] = ‘H_PHONE_1 H_PHONE_2 H_FAX M_PHONE’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_MIN.02099’] = ‘Su Mo Tu We Th Fr Sa’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.24HR_SUPPORT.03208’] = ‘0’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.REPORT_FONT_PATH.03170’] = ‘C:/WINNT/Fonts’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.FIRST_DAY_OF_WEEK.03207’] = ‘0’;     LOCALE_SETTINGS[‘BBI18N.WINDOWS_CHARSET’] = ‘ISO-8859-1’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_SHORT_HIJRI.00520’] = ‘Muḥarram,á¹¢afar,RabÄ«Ê¿\’I,RabÄ«Ê¿\’II,Jumādā\’I,Jumādā\’II,Rajab,ShaÊ¿bān,Ramaḍān,Shawwāl,DhÅ«\’al-QaÊ¿da,DhÅ«\’al-Ḥijja’;     LOCALE_SETTINGS[‘BBI18N.LINUX_CHARSET’] = ‘iso88591’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_CHARACTER.03253’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.MONTH_CHARACTER.03254’] = ”;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NAME.COLUMN_ORDER’] = ‘title,givenName,middleName,familyName,suffix,otherName’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_TITLE_FORMAT_DAY.03258’] = ‘dddd, MMM d, yyyy’;     LOCALE_SETTINGS[‘number_format.decimal_point’] = ‘.’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAYS.00521′] = ’01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.DAY_FULL.02098’] = ‘Sunday Monday Tuesday Wednesday Thursday Friday Saturday’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.date_display_pattern’] = ‘MM/DD/YY’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.EXTENDED_SURNAME’] = ‘{3}’;     LOCALE_SETTINGS[‘thousand.sep.format’] = ‘,’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.NUMBERS_HIJRI.00521’] = ‘0 1 2 3 4 5 6 7 8 9’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.ADDRESS_ORDER.07832’] = ‘street,city,region,postal_code,country’;     LOCALE_SETTINGS[‘LOCALE_SETTINGS.CALENDAR_COLUMN_FORMAT_DAY.03257’] = ‘dddd M/d’;      LOCALE_SETTINGS.getString = i18n_get_string;     LOCALE_SETTINGS.getFormattedString = i18n_get_formatted_string;  }  _init_bundle_LOCALE_SETTINGS();

Week 1 eActivity
Use the Internet to research the performance management process and strategic goals for one (1) organization. Be prepared to discuss.Â

Must be at least one page in length and no plagiarism.

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Case Study Due By 02/24/2018 At 5pm PST

 

MERCK AND RIVER BLINDNESS case.

 

MERCK AND RIVER BLINDNESS Headquartered in New Jersey, Merck & Co. is one of the largest pharmaceutical companies in the world. In 1978, Merck was about to lose patent protection on its two best-selling prescription drugs. These medications had provided a significant part of Merck’s $2 billion in annual sales. Because of imminent loss, Merck decided to pour millions into research to develop new medications. During just three years in the 1970s, the company invested over $1 billion in research and was rewarded with the discovery of four powerful medications. Profits, however, were never all that Merck cared about. In 1950, George W. Merck, then chairman of the company his father founded, said, “We try never to forget that medicine is for people. It is not for the profits. The profits follow, and if we have remembered that, they have never failed to appear. The better we have remembered that, the larger they have been.” This philosophy was at the core of Merck & Co.’s value system. RIVER BLINDNESS The disease onchocerciasis, known as river blindness, is caused by parasitic worms that live in the small black flies that breed in and about fast-moving rivers in developing countries in the Middle East, Africa, and Latin America. When a person is bitten by a fly (and some people are bitten thousands of times a day), the larvae of the worm can enter the person’s body. The worms can grow to almost two feet long and can cause grotesque growths on an infected person. The real trouble comes, however, when the worms begin to reproduce and release millions of microscopic baby worms into a person’s system. The itching is so intense that some infected persons have committed suicide. As time passes, the larvae continue to cause severe problems, including blindness. In 1978, the World Health Organization estimated that more than 300,000 people were blind because of the disease, and another 18 million were infected. In 1978, the disease had no safe cure. Only two drugs could kill the parasite, but both had serious, even fatal, side effects. The only measure being taken to combat river blindness was the spraying of infected rivers with insecticides in the hope of killing the flies. However, even this wasn’t effective since the flies had built up immunity to the chemicals. MERCK’S ETHICAL QUANDARY Since it takes $200 million in research and 12 years to bring the average drug to market, the decision to pursue research is a complex one. Resources are finite, so dollars and time have to go to projects that hold the most promise in terms of making money to ensure the company continues to exist as well as of alleviating human suffering. This is an especially delicate issue when it comes to rare diseases, when a drug company’s investment could probably never be recouped because the number of people who would buy the drug is so small. The problem with developing a drug to combat river blindness was the flip side of the “orphan” drug dilemma. There were certainly enough people suffering from the disease to justify the research, but since it was a disease afflicting people in some of the poorest parts of the world, those suffering from the disease could not pay for the medication.

 

In 1978, Merck was testing ivermectin, a drug for animals, to see if it could effectively kill parasites and worms. During this clinical testing, Merck discovered that the drug killed a parasite in horses that was very similar to the worm that caused river blindness in humans. This, therefore, was Merck’s dilemma: company scientists were encouraging the firm to invest in further research to determine whether the drug could be adapted for safe use with humans, but Merck knew it would likely never be a profitable product.

 

Source: D. Bollier, Merck & Company (Stanford, CA: The Business Enterprise Trust, 1991).

Case Questions

1. Think about the definition of stakeholders—any parties with a stake in the organization’s actions or performance. Who are the stakeholders in this situation? How many can you list? On what basis would you rank them in importance?

 

2. What are the potential costs and benefits of such an investment?

 

3. If a safe and effective drug could be developed, the prospect of Merck’s recouping its investment was almost zero. Could Merck justify such an investment to shareholders and the financial community? What criteria would be needed to help them make such a decision?

 

4. If Merck decided not to conduct further research, how would it justify such a decision to its scientists? How might the decision to develop the drug, or not to develop the drug, affect employee loyalty?

 

5. How would the media treat a decision to develop the drug? Not to develop the drug? How might either decision affect Merck’s reputation?

 

6. Think about the decision in terms of the CSR pyramid. Did Merck have an ethical obligation to proceed with development of the drug? Would it matter if the drug had only a small chance to cure river blindness? Does it depend on how close the company was to achieving a cure, or how sure they were that they could achieve it? Or does this decision become a question of philanthropy only?

 

7. How does Merck’s value system fit into this decision? 8. If you were the senior executive of Merck, what would you do?

 

 

Level of Achievement General Presentation Reasoning, Argumentation
Exemplary (10 pts) · Provides a clear and thorough introduction

· Addresses the questions

· Presents information in a logical order

· Uses acceptable communication style and grammar (no errors)

· Demonstrates an accurate and complete understanding of the questions

· Uses appropriate information and examples to support answers

 

 

 

 

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Value And Consumer Preference

Value and Consumer Preference

Prior to engaging in this discussion, read Chapters 1 and 2 in the text and review any relevant Instructor Guidance. It is suggested that you also review the recommended articles to glean any helpful information. The idea that value depends on consumers’ preferences is often considered radical. In your initial post, analyze the economic theories that are germane to the provision of health services, and comment on how one or two specific model(s) might explain the framework or context of patient/consumer preference with regard to the health care services they have experienced. Compare and contrast economic challenges and incentives within health care’s organizational models that might influence patient preference. How would value (both in quality and impact of care) differ where you have increase in access and decrease in reimbursement rates set by most insurance companies?

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Peer Leadership Case Study – Peer Leadership Influence In Higher Education

Peer Leadership Case Study: Peer Leadership Influence in Higher Education

 

The Technology Department was one of the largest and most popular departments at the university. Two of the largest undergraduate programs were housed within the Department and its graduate programs were selective. The Department had a reputation and long history of conducting quality research that had, in years past, provided external funding that the Department used to sustain the robust research interests of its faculty. That funding was almost non-existent now as the faculty pursued their personal research agendas versus pursuing external grant funding in other research areas. Although one of the largest departments, it was increasingly seen as difficult to work with and was perceived as somewhat arrogant by both faculty and staff.

The department head, Peter Helms, was very popular with several senior faculty that he had promoted throughout his tenure as department head, and was viewed favorably by most of the other tenured and junior, non-tenured faculty. However, he had issues with the dean of the college. The issues with the dean had evolved over the years and were ongoing. Most of the issues focused on the dean’s desire to have more outreach programs, to develop an online degree and to pursue more external grant funding. The faculty, especially the department head and senior faculty, were resistant and wanted to maintain the current pedagogy of teaching in the classroom and pursuing their own personal research agendas.

Peter was convinced that the Technology Department needed to change if it wanted to remain relevant in higher education. The name of the department did not accurately represent the curriculum and pedagogy that had evolved over the past 10 years. The research efforts of the faculty enhanced their professional development but was not focused on winning external grants that would provide needed funding to continue research efforts within the Department. The college that the Department was in did not have the funding to support the new technology faculty needed to conduct research that could attract external grants. On top of all these needed changes, the

conflict between Peter and dean was progressing to a critical point.

Peter was focused on renaming the Department and moving the Department to another college within the university to achieve the perceived needed changes. Without knowledge of the dean, Peter began discussions with the dean of another college at the university, exploring the possibility of the Technology Department moving to that college. Without faculty involvement, Peter advanced his talks with the other dean to the point where Peter wrote a white paper outlining the advantages of moving the Department to the other college. Once written, Peter distributed the white paper to the Department faculty with explicit guidance not to distribute the paper outside the department.

The faculty had mixed opinions regarding the white paper. The senior faculty, whom Peter had considerable influence, were unanimous for changing the name and moving the Department to another college. This group also had considerable influence with key university administrators. The other tenured faculty had mixed views as some were for the proposed changes as it could afford them more research opportunities while others were still loyal to the college that housed their tenure. The junior, untenured faculty was afraid to voice an opinion for fear of either upsetting their senior mentors within the department or the college dean, who also had input to their promotion and tenure.

The conflict between Peter and dean reached a critical point when the dean anonymously received a copy of the white paper. Saying he had lost confidence in Peter’s ability to effectively lead the Technology Department, Dean Manion immediately removed Peter as department head and appointed another faculty member as interim chair over the objections of outraged senior faculty.

Removing Peter did not quell the issue, however; the ball had already started to roll. After several months of negotiations and approval by the university administration, the Technology Department split. Approximately half of the faculty remained in the established Department of Technology in Dean Manion’s college while the rest went with the new department, named the Department of Information Innovation, to another college.

 

1. Analyze Peter’s use of peer leadership with Dean Minion in terms of the four peer leadership competencies (Assist, Participate, Reflect, Presence).

 

2. What could Peter have done to better influence Dean Minion?

 

3. What could Dean Minion have done to better influence Peter to abandon his efforts to reorganize his department?

 

4. What could Peter have done to better influence the faculty that were against his proposed reorganization?

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Week 2 – Assignment: Assess The Ethical And Legal Implications Of Social Media And Hiring

Week 2: Legal Issues in Human Resource Management

There are numerous legal issues to manage in Human Resources. There are several laws that protect employees such as the Equal Employment Opportunity and Affirmative Action laws. This is often the most discussed law in the workplace and in the courts over the last several decades. Equal employment opportunity is a law that ensures employers not discriminate against employees due to characteristics such as race, sex, disability, age, or religion. There is a lot of existing case law on several law suits regarding this law (SHRM, 2016).

The American Health Care Act, also known as the Affordable Care Act, is law that has generated recent changes in the United States. Various mandates for individuals and employers were removed and cuts to Medicaid were included in the American Health Care Act (SHRM, 2017). From the beginning of the Affordable Care Act until the current version of the American Health Care Act, Human Resource professionals had to follow the potential changes and final changes carefully to keep executive leadership and boards abreast of changes and effects to budgets.

Another growing legal issue in Human Resources is the use of social media in human resources search for talent acquisition. Through research, SHRM (2017) has discovered that 84% of organizations use social media for recruitment and 9% plan to use it in the future for employee recruitment purposes. Seventy-one percent of human resource departments surveyed indicated that social media reduces the time to recruit qualified applicants. With the growing use of social media in hiring practices, the legal implications, and issues are also growing. The main legal issues are directly related to concerns regarding discrimination during the screening process (SHRM, 2017).

SHRM (August 30, 2016), EEO: What is the difference between EEO, 

affirmative action, and diversity?, 

SHRM (May 4, 2017), SHRM Summary American Health Care Act

SHRM (September 20, 2017), Using Social Media for Talent 

Acquisition: Recruitment and Screening, 

Be sure to review this week’s resources carefully. You are expected to apply the information from these resources when you prepare your assignments.

All resources for this week:

Articles

Bologna, M. (2014). Social Media Strategies in Recruiting, Hiring Pose Legal

Risks for Employers. (cover story). HR Focus91(5), 1-4.

The reference studies the legal implications with using social

media in the hiring process. This relates to the assignment that

explores implications of using social media with hiring.

Drouin, M., O’Connor, K. W., Schmidt, G. B., & Miller, D. A. (2015).

Facebook fired: Legal perspectives and young adults’ opinions on the use of social media in hiring and firing decisions. Computers In Human Behavior46123-128. doi:10.1016/j.chb.2015.01.011

The reference is significant because it studies the opinions related to hiring and use of social media, which is the purpose of the assignment.

Assignment Title

Week 2 – Assignment: Assess the Ethical and Legal Implications of Social Media and Hiring

Assignment Points

10 Points

Assignment Instructions

Conduct a simple poll (using social media, email, in-person, or via telephone) with the intent to assess the ethical and legal implications of social media and hiring.

These are the questions you should ask:

Should employers research potential hires on social media during the hiring process? Ask respondents why or why not as well.

After you collect the data, prepare an analysis of academic research related to social media and hiring practices and outline the legal issues you could face regarding this topic. Share examples provided that could or did have legal implications for the hiring agency. Compare your findings of the poll results to the academic research and assess recommendations and findings.

Length: 5-7 pages, not including title and reference pages

References: Include a minimum of five scholarly resources.

Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. Your response should reflect graduate-level writing and APA standards. Be sure to adhere to Northcentral University’s Academic Integrity Policy.

Upload your document, and then click the Submit to Dropbox button.

Course Learning Outcomes associated with this assignment: 

1, 2

· Explore current issues affecting work environments and human resource functions in organizations.

Assess plans for all phases of employee recruitment.

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Module 5

Review the Portfolio Project instructions in the Module 8 folder. This Portfolio Project Milestone requires the demonstration of your progress toward the completion of your final Portfolio Project—the emphasis of this Portfolio Project Milestone is related to the “Section 1: Principle Components Discussion,” which is common to both options.

Using the framework that you drafted in Module 2, add substantive content to the Section 1: Principle Components Discussion section, which describes the project management standards and processes based on the Project Management Institute’s A Guide to the Project Management Body of Knowledge® (PMBOK® Guide) (6th ed.). For each of the following items not previously completed in the Module 2 Portfolio Project Milestone, include a brief, yet substantive synopsis (1- to 3-paragraphs for each subsection level-2 bullet item):

  • Project, Program, and Portfolio Management distinction
  • Project Selection
  • Project Charter (plus template in appendix)
  • Project Organization
  • Project Planning
  • Project Scheduling
  • Project Estimating
  • Monitoring and Control
  • Risk Management.

Please note that the project charter template must address the unique requirements of a small-to-medium projects in a global organization.

Include the Portfolio Project option that you selected as part of the cover pagerunning header, and the paper title to confirm which scenario-specific project management simulation you will complete and that aligns with your Portfolio Project option.

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

BBA 2251 TEST 8 AND CASE STUDY 7

Question 1

What does effective global leadership achieve? What are the different roles that managers on international assignment often assume to enhance leadership effectiveness? Choose one country in South America and one country in Europe to describe some of the differences. Your response must be at least 200 words in length.

 

QUESTION 2

Technology is one of the methods used in business overseas. Describe the impact of e-business on leadership. What differences would a manager have to be aware of if doing business in Africa, Australia, or South America? Your response must be at least 200 words in length.

 

QUESTION 3

Describe positive and negative outcomes that can result from societal, political, and cultural differences when managing a corporation in North America, South America, Europe, Asia, Africa, and Australia. Your response must be at least 200 words in length

 

QUESTION 4

Consider the role of culture when motivating employees. Describe some differences that can gain employee trust in at least three countries. Each country should be located on a different continent. Your response must be at least 200 words in length.

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!

Acme Mexico City: Construct And Explain The External And Internal Environment (ONLY PROFESSOR KERN)

Acme Home Improvement de Mexico, SA de CV Project Plan

Team Four: Folasade Bamidele Alibaloye

John C Caputo Garner Frederick Hixson

Hector G Rosado

AMBA 604, Section 9093

Professor Stewart

February 6, 2004

Acme Project Plan 2

Table of Contents

Section Page I.

Executive Summary

3

II.

Introduction

4

III.

Project Organization

5

Organization Chart

5

Project Responsibilities

6

Staffing Plans

7

IV.

Management Process

10

Management Objectives

10

Priorities

10

Monitoring/Controlling Mechanisms

10

V.

Technical Process Plan

11

Computing System

11

Project Plan Modification Process

12

Computer Usage Policies

12

Construction Guideline Support

13

Project Acceptance Process

13

Lessons Learned Documentation

13

VI.

Work Packages, Dependencies, Schedules & Budgets

14

Work Packages

14

Dependencies

17

Project Budget

20

VII. Summary 23 Appendix A Tasks on the Critical Path 24 Appendix B Assignment Matrix 25

James Stewart
Note
A t/c helps the busy reader, is thus positive for project communications, and can serve as a control or check list for necessary project elements.
Acme Project Plan 3

I. Executive Summary

Acme Home Improvements has determined it essential that expansion into international

markets take place immediately. Acme Home Improvements has initiated a joint venture with

local partners in Mexico City to form Acme Home Improvements SA de CV. The intent of this

partnership is to open Acme’s first ‘Do It Yourself’ – (DIY) home improvement store outside of

the United States, to meet the competition head on and establish a foothold in international

markets. This document spells out our plan for the project’s success.

The project’s sponsor is the Acme CEO, Alex R. Fitzgerald. This project is the first step

in his strategic initiative to expand Acme into international markets. Based on assessments, it is

critical that Acme SA de CV complete the opening of this store in 12 months or less with a

budget of up to $7.5 million. A key risk is Acme’s lack of experience in international markets.

As a result, we will rely heavily on our partners to help us mitigate ‘soft’ cultural issues and

navigate local nuances of business. Because of the soft issues, remaining on schedule is a key

driver of project success. To mitigate risks to the project’s critical path, we have built feeding

buffers into the schedule, and added a project buffer to the project end.

Our plan outlines staff responsibilities and a staffing plan for project execution. This

staff has strong support from corporate headquarters, a defined scope, budget, timeline, and

processes by which to execute the plan. Included in these processes is a structured change control

process that ensures changes are relevant, followed through, and controlled.

In addition, this document, and the accompanying project plan clearly identify

dependencies that can impact project execution. We have separated these dependencies into

mandatory, external, and discretionary dependencies (Schwalbe, 2004). Doing this has enabled

us to maximize scheduling efficiency. Acme SA de CV has an established technology

infrastructure to draw upon. Our plan will leverage this technology through wireless local area

networks, corporate servers, and use of project management software. Finally, we will utilize a

feedback process to capture lessons learned for our future expansion into international markets.

James Stewart
Note
This is a reasonable choice/assumption in view of the strategic importance of the Mexican entry to Acme.
James Stewart
Note
This is the thing to do to supplement the team’s knowledge where needed, even after forming a cross-cultural (Mexico-US) team. It’s behind the stated formation of a JV with local interests to pursue the Mexican entry.
James Stewart
Note
Let’s remember this when we reach Week 11, in which an IT plan for the Mexico City store will be developed.
Acme Project Plan 4

II. Introduction

Acme Home Improvements de Mexico, SA de CV intends to build a 100,000 sq ft retail

facility in Mexico Distrito Federal (DF). This effort is part of Acme’s strategy to expand into the

international home improvement markets. Our Mexico City store will be the initial push into

Mexico to meet our competitors head-on outside the United States. This project is critical to

Acme’s long-term strategy to expand beyond the US borders. Headquarters has allocated $7.5

million to complete this task. Strategic alignment with Acme’s long-term goals, experience with

similar projects, and an assessment of the competition dictates that we complete this project

within 12 months.

Our project is a joint venture with local interests. The project will be challenging for

Acme, with inherent risk laying in our inexperience in international joint ventures. ‘Soft’ issues,

cultural human resource issues will be as much of a driver of cost and schedule as the ‘hard’ issues

like planning and execution. It is critical to the success of this project, and perhaps the

organization’s international growth strategy, that this project be completed on time, and on

budget.

The organization anticipates possible schedule delays and cost overruns due to cultural

assumptions and misunderstandings. Knowing that schedule delays will affect costs and

international expansion strategy, we pay particular attention to the project’s critical path (see

Appendix A, and the accompanying MS Project file’s network diagram view). To deal with these

risks, the team has built several feeding time-buffers into the work breakdown schedule, at

constraints along the critical path (Goldratt, 1998). A large project buffer has also been added to

protect the end of the project. Attention to the safety buffers along the critical path will

contribute to the team’s successful execution of the project.

This plan presents an overview of the project organization, including the team’s

organization chart, project responsibilities, and staffing plans. Next, the plan addresses the

organization’s management process related to this project. Management’s objectives, priorities,

James Stewart
Note
This seems a reasonable amount, given that the project includes design, construction, equipping, staffing and training, along with initial marketing and supplying. However, none of us is expected to be an expert in DIY store cost estimation; important is only that cost of the necessary tasks be considered.
James Stewart
Note
Application of Goldratt here will be useful again when we take up critical chain project management in Week 8.
Acme Project Plan 5

and monitoring and control mechanisms are covered in this section. The project’s technical

process plan is covered next, reviewing such things as the IT support and guidelines for the

project, processes for modification, and acceptance of the plan, and the process for documenting

lessons learned on the project. Lastly, this plan discusses the work packages, dependencies,

schedules and project budget. We begin with a look at the project organization plan.

III. Project Organization

Organizational Chart: Acme Home Improvements de Mexico Site Construction & Opening Project Organization Chart

Prepared by: John Tarea, Project Manager

This organizational chart shows the authority and communications organization for the

project. Every one of the team members reports to the Project Manager. Team members are

from different knowledge areas and each will contribute with their knowledge and skills to the

project.

John Tarea Acme Projects

Project Manager

Sade Venda Acme Store Manager

Anita Socio Acme Mexico HR Manager

Donna Promueva Acme Mexico Marketing

Fred Conde Acme Finance

Joe Martillo Construction Manager

Maria Diseño Architectural Contractor

James Stewart
Note
One sees the various functional area skills represented, and as described, a clear chain of command/authority. Tarea appears to come from the project management part of Acme. Acme probably has on staff people who routinely design, construct, etc., etc. its new stores – in other words, it is a partially projectized organization in a structural sense.
Acme Project Plan 6

Project Responsibilities:

Project Sponsor, Alex R. Fitzgerald, CEO Acme Home Improvements. Mr. Fitzgerald

has been CEO of Acme Home Improvements for 10 years. He started with the company 25 years

ago, working in one of the first Acme Stores. He started as a traditional department manager and

worked his way up through Acme’s chain. He attended business school at the University of

Maryland University College. Mr. Fitzgerald has unsurpassed expertise in the DIY Home

Improvement business and has lead Acme through an unprecedented period of growth. Mr.

Fitzgerald has a strategic vision that mandates Acme’s expansion into international markets. His

high level of interest in this project cannot be overemphasized. His role as project sponsor is to

take ultimate responsibility for the project. He must sign off on the project charter, confirm

successful completion of project milestones, and provide leadership and support to the project

manager.

At a recent executive retreat, Mr. Fitzgerald commented, “With the growth of technology,

and productivity, the world has never experienced the level of wealth and opportunity for home-

ownership that it is experiencing now. Our ability to remain competitive and grow is completely

dependent on our ability to expand into international markets.”

John Tarea, Project Manager: John is in charge of managing the whole project, and the

members that are in charge of the project activities. Also, he is in charge of working with the

sponsor and any general people involved with the project. His role is important since he should

be able to manage the problem in an effective manner for the project to meet its goal.

Joe Martillo, Construction Manager: Joe is in charge of managing the construction

activities of the project. As a heavily tasked team member, project planners will watch for

constraints associated with this project resource. To enable Joe meet the construction project

schedule, he has been allocated the necessary budget to contract various local trades-people and

construction specialty firms.

Acme Project Plan 7

Maria Diseño, Architectural Contractor: Maria is the architect that researched

competitive stores in Mexico, became familiar with Acme store designs in the U.S., and designed

the store to be constructed in this project.

Fred Conde, Acme Finance: Fred is in charge of financial oversight of the project. He

will assist team members in analyzing bids, projecting costs, and controlling expenditures.

Sade Venda, Acme Store Manager: Sade will be in charge of managing the store when it

is operational. She will also collaborate with H.R. manager, Anita Socio, and Anita’s staff in the

recruitment, interviewing, and training of new employees.

Anita Socio, Acme Mexico HR Manager: Anita will be in charge of the recruitment

effort and training of the personnel hired to work in the store. She will work closely with the

Store Manager.

Donna Promueva, Acme Mexico Marketing: Donna will collaborate with Maria Diseño

and Sade Venda on the design and layout of the store interior, displays, and inventory. She is to

ensure the store reflects the marketing strategy for the Mexico City market. She is in charge of

performing local market analyses, selecting products, and designing merchandising, advertising

and promotional efforts for the store.

An assignment matrix can be seen in appendix B.

Staffing Plan

The following charts illustrate the project’s staffing and training plans from three

perspectives. The first graph presents baseline staffing plans, not taking into consideration

feeding buffers that will likely push the actual dates closer to the store-opening deadline of March

1, 2006. The second chart depicts preliminary training targets, and the third illustrates contractor

staffing needs.

James Stewart
Note
Putting the future store manager on the project team is a good way to accommodate the transition of the store from project to continuing or process status.
Acme Project Plan 8

Acme Staffing Plan

0 10 20 30 40 50 60 70 80 90

100

Jan Mar May Jul Sept Nov

Project Managers

Acme- Accts, IT, Supt

Lead Contractor

Sub-Contractors

Sub-Contractor Laborers Training Team Functional Leads Department Heads

Store Employees

1 Dec as opening goal

Acme SA de CV Training

0 10 20 30 40 50 60 70 80 90

100

Jan Mar May Jul Sept Nov

Training Team Functional Leads Department Heads

Store Employees

Acme Project Plan 9

0

5

10

15

20

25

30

Jan Mar May Jul Sept Nov

Lead Contractor

Sub-Contractors

Sub-Contractor Laborers

Acme SA de CV Construction Team

Now that we have discussed the project staffing and responsibilities, we turn to the

project management processes, including the objectives, priorities, and monitoring and

controlling mechanisms of the project.

James Stewart
Note
These charts are a quick read, again beneficial to the busy reader, such as CEO Fitzgerald.
Acme Project Plan 10

IV. Managerial Processes

This section of the project plan provides an overview of Acme’s perspective of this

project from the point of view of the top managers. Included in this section will be a discussion

of top management’s objectives, priorities,

Management Objectives The Acme de Mexico project has three primary objectives:

1) Complete the six site component preparation activities on time and at/below cost.

2) Execute the Acme Mexico FD site opening with a staff fully trained and integrated

into the company.

3) Leverage success in Mexico FD to expand and compete across the greater Mexico.

Priorities The first priority is completing the construction site on schedule. Operations must

quickly assess the impact of unknown and unexpected events as they occur. Delays to the

schedule drive up our costs. The second priority, which becomes the first priority as the site

nears completion, is the hiring and training of a store staff. The staff must be fully

knowledgeable and fluent in Acme’s processes and procedures.

Monitoring/ Controlling Mechanisms Acme is new to Mexico and thus requires some very specific tools and techniques to

ensure that we remain in control of the project. Given the amount of variables that we may come

up against in this project we will have a very strong change control process. This change control

process will meet three main goals (Schwalbe, 2004):

1. Influence the factors that create change; ensure that the change is beneficial and

impact to time, scope, and budget is understood.

2. Determine that the desired change has occurred.

James Stewart
Note
Given the presence of established competition from national (eg, Sanborns), European (eg, Carrefour), and other US (eg, Home Depot) DIY store chains, Acme is going to have to fight for market share in Mexico just as in the USA. See Dr. Forbes’s photos of Mexican DIY stores.
Acme Project Plan 11

3. Manage the changes as they occur; trying to minimize the number of changes the

project is subjected to. (p.122).

There are specific criteria that will drive changes. Specifically, we have a management

reserve pot set aside. The reserve will be called upon if our SPI falls below 90%. The additional

capital spent will be tightly focused upon the current problem and prevention of reoccurrence.

Should both our SPI and CPI fall below 90% senior management will become involved to

assess status and affect needed changes.

V. Technical Process Plan

Having now seen the project’s organization plans and managerial process plans, we turn

now to a few technical aspects of the project. This section describes the technical approaches to

control and support this project. In it, we describe the technical processes and approaches

relating to this project’s computing system, computer usage policies, plan modification processes,

construction guidelines, acceptance process, and documentation process of lessons learned. We

begin with an overview of the computing system used to support the project.

Computing System

This project will utilize Acme’s wide area network, via wireless access at the construction

site, temporary office locations, and residences. Utilizing portable personal computers, the

project manager and team will access the various project tools using MS Project, synchronizing

local copies with the master file on the company server.

Acme will utilize MS Project Server and MS Project Web Access features to allow

project team members to view, collaborate, and update project information from various remote

locations and connections. All project plan outputs will be date and time stamped. Modifications

to the plan will be tracked electronically, logging a record of who changed what, and when the

changes were made.

James Stewart
Note
Again this information will be useful in Week 11 when an IT plan is developed.
Acme Project Plan 12

Project Plan Modification Process

Only the Project Manager will be able to modify the schedule, budget, and the work

breakdown structure (WBS) portions of the work plan. Changes resulting in delays greater than

five workdays or adding more than $5,000 to the budget estimate must be approved first by the

project sponsor. All other changes may be made at the discretion of the project manager.

Individual team members will be able to update task completion progress in the work plan. All

changes must be requested on the following Change Request Form:

Change Request Form Project Name: Date Request Submitted: Title of Change Request: Change Order Number: Submitted by: (name & contact information) Change Category: Scope Schedule Cost Technology Other Description of change requested: Events that made this change necessary or desirable. Justification for the change/why it is needed/desired to continue/complete the project: Impact of the proposed change on: Scope: Schedule: Cost: Staffing: Risk: Other: Suggested implementation if the change request is approved: Required approvals: Name/Title Date Approve/Reject (Schwalbe, 2004, p. 630) Computer Usage

Computer use will comply with Acme Home Improvement, Inc.’s corporate computing

policies, available online to employees on the company intranet. Employees can access the

corporate intranet through the company server WAN, or over the Internet.

James Stewart
Note
This is a classic way to control project “scope creep.”
Acme Project Plan 13

Construction Guideline Support

Standards for implementing the site construction will comply with Acme Home

Improvement, Inc.’s Construction Guidelines. Since the guidelines were developed for use in

U.S. construction projects, however, the project team will consult Mexico City based law firm,

Goodrich, Riquelme y Asociados (anonymous, n.d.). The team will coordinate activities related

to zoning, environmental practices, and compliance with other local and federal regulations with

the law firm.

Project Acceptance Process

The project manager is responsible for obtaining sign-off from the project sponsor and

project manager at each milestone, and at project completion. The following form will be used to

document acceptance of the project:

Client Acceptance/Project Completion Form

Project Name: Project Manager: I (We), the undersigned, acknowledge and accept delivery of the work completed for this project on behalf of our organization. My (Our) signature(s) attest to my (our) agreement that this project has been completed. No further work should be done on this project. Name Title Signature Date

1. Was this project completed to your satisfaction? Yes No

2. Please provide the main reason for your satisfaction or dissatisfaction with this project.

3. Please provide suggestion on how our organization could improve its project delivery capability in the future.

(Schwalbe, 2004, p. 633) Lessons Learned Documentation:

Acme Project Plan 14

The project manager is responsible for completing a summary of lessons learned

throughout the project. The lessons will be documented on the form below, added to Acme

Home Improvement’s repository of project lessons learned, accessible through the company

intranet.

Lessons Learned Report Prepared by: Project Name: Project Sponsor: Project Manager: Project Dates: Final Budget:

1. Did the project meet scope, time, and cost goals? 2. What was the success criteria listed in the project scope statement? 3. Reflect on whether or not you met the project success criteria. 4. In terms of managing the project, what were the main lessons your team learned? 5. Describe one example of what went right on this project. 6. Describe one example of what went wrong on this project. 7. What will you do differently on the next project, based on your experience working on this

project?

(Schwalbe, 2004, p. 624) VI. Work Packages, Dependencies, Schedules and Budgets Work Packages

The seven major activities of which Acme’s construction project consists, involve various

work packages. By definition, work packages are tasks at the lowest level of the work breakdown

structure or WBS (Schwalbe, 2004).

The preparation of the site and laying of the foundation is the first course in the

construction process. The foundation is the most important part of construction and requires a

substantial amount within the apportioned budget for building materials, as well as time. This

stage involves the preparation of the site, which may involve some weeding, smoothing and

sectioning, before the laying of the sewer pipes, concrete slabs and the sectioning of drainage

James Stewart
Note
Presumably project manager Tarea has been studying previous lessons learned reports now.
Acme Project Plan 15

gutters. These different tasks are altogether estimated to take a total of about 50 days, a little over

5 weeks or over a month. Factored into the time is the acquisition of the necessary materials and

labor.

The next step is the building of the walls, floor and roof of the structure. Once the

foundation is underway, the next step is to start building the actual store structure. This involves

several work packages including the framing of the floor and walls, and the construction of the

roof of the building. The carving out of the different sections of the store, such as the offices,

break rooms, greenhouse and bathrooms also occur here. The estimated time here is about 45

days. The dependency here is of the ‘Finish to Start’ type (Schwalbe, 2004), which necessitates

that the construction of the walls, floors etc, will not take off before the completion of the

foundation. Since these construction work packages are on the critical path, and the construction

resources could become a constraint, we inserted a fifteen-day feeder buffer to ensure any delays

in the critical path construction activities do not delay the rest of the project.

Next is the installation of the electrical and plumbing fixtures. Pipes are run through the

building at this point for water outlets at designated spots, including the break rooms and

bathrooms. Plumbing fixtures such as water closets, toilets, sinks and drinking fountains are

installed. Electrical work is being done at this point, with the installation of wiring, cabling,

outlets, the installation of electrical generators, and subsequently the connection to service for

both electricity and water. Work here is slated for a total of 45 days.

Building construction wraps up with the finishing of the interior, and the stocking of

inventory. Here, the necessary dry walling, painting and finishing is applied to the interior of the

building, thereafter, the interior decorators take up the job of smoothing and designing to the

specifications provided. Other work packages at this point are floor planning for product location

and shelf arrangement. The last part of the interior is the stocking of the shelves with products;

after all interior fixtures have been tested for safety and durability.

Acme Project Plan 16

The building of the garage is not directly dependent on most of the preceding processes

up to this point, but does necessarily occur after the preparation for the site has taken place. So,

this portion of the project starts after the foundation for the site has taken place and the adjacent

wall has been erected. The construction of this, like the main building, will involve installation of

the garage foundation and the framing of its walls, which are then painted, and ending with the

marking of parking spaces. The schedule for finishing the store and the garage allows for 155

days, which includes another feeding buffer of twenty days.

Acme’s construction plan includes an outer garden, and landscaping for this is for 10,000

square feet. This activity will involve the landscaping of the already sectioned area, which entails

the layering with soil, rock and concrete slab placing as designed; paving installation and finally,

the planting of selected plants and flowers. This is scheduled for a total of 40 days. This time

takes into consideration the various needs of the selected plants and the time needed to ready the

soil for planting.

Throughout these activates, the marketing and promotion planning proceeds. Scheduled

to conclude as the store becomes ready for opening, the marketing work package begins with an

analysis of the market, including a competitive analysis, a consumer analysis, and an analysis of

Acme’s strengths and opportunities in the market. Next, the project calls for the development of a

product, pricing, and promotion plan. Last comes preparation of the merchandising, advertising,

and grand opening promotion plan. These marketing activities are scheduled to take 180 days,

but they do not fall on the critical path, nor do they require resources that appear at risk of being a

project constraint.

The last order of the project is to hire and train the employees for each of the

departments. This process will involve the advertisement of vacancies. It will also involve a

selection process of interviewing, checking of references and candidate consideration. The

training may likely be done in groups and will entail customer service dynamics and necessary

need-to-know information on products being sold. This takes time and has been scheduled to

James Stewart
Cross-Out
James Stewart
Inserted Text
activities
James Stewart
Note
Good. Acme must establish itself in this competitive DIY store market – see again Dr. Forbes’s photos.
James Stewart
Note
It’s really necessary to use a local agency to at least vet the marketing plan, working cooperatively with home office marketers who know what general image they would like to achieve. Perhaps in AMBA 603 you were exposed to some of the humorous mistranslations that have occurred in international marketing, such as the Chevrolet Nova = No va or “doesn’t go” in Spanish.
Acme Project Plan 17

take 65 days, twenty of which are a feeding buffer at this potential constraint along the critical

path for a timely store opening.

Dependencies

Work on the site is dependent upon several things and based on several assumptions.

There is an assumption that we have a specific piece of commercially zoned real estate selected

and purchased. There is also the assumption that we have, in hand, the required permits to begin

construction and open for business. Acme could not begin the joint venture with its local partners

without these items in hand. We would rely heavily on our partners’ knowledge of local and

regional governmental processes and procedures. Our 12-month timeline could not start until this

initial hurdle was cleared.

With permits in hand, construction could begin. The mandatory dependencies are such

that a natural progression of events must occur for the completion of the structure. Each event is

a unique task, however, many are highly dependant on other activities. Certain tasks, like laying

the foundation, have finish-to-start relationships with their predecessors. The foundation cannot

be poured, obviously, until the site is cleared, leveled, and otherwise prepared. Other activities,

like establishing a mobile construction site office, can start simultaneously with another activity,

such as beginning to prepare the site, but no sooner. This would be an example of a start-to-start

relationship. Of course, other dependencies are also possible. Some tasks must finish along with

other activities, while others must finish before another can start. Following is a look at

dependencies in the project.

As already mentioned, the site must be prepared before the foundation can be laid.

Similarly, construction of the walls and floors is dependant upon the foundation being established

first.

Another finish to start dependency involves building the roof. The walls must be finished

before a roof can be constructed. Any delay in completing the wall will push back the start of

constructing the roof. A feeding buffer is inserted at this point on the critical path to guard

James Stewart
Note
The idea here is to maintain friendly, cooperative relations with Mexican authorities and other local stakeholders. In Mexico, permits can be taken away, just as can happen in the USA, and this is necessarily to be avoided, of course.
James Stewart
Note
Corruption is also a consideration in Mexico – as well as in some parts of the USA. One corruption index by countries is found at http://www.transparency.org/cpi/2004/cpi2004.en.html; according to it, in 2004, the USA ranked 17th, and Mexico 64th, in a list of 145 countries. Finland was #1, the least corrupt nation. What might be Acme’s policy on bribes?
Acme Project Plan 18

against slippage on the project schedule by the construction resource, which is used

heavily at this point of the project.

Likewise, the walls must also be constructed before wires and plumbing can be run

throughout the building. Wiring is designated as having a start to start dependency with installing

the generator and electrical circuit boxes. Installing the electrical fixtures, however, is dependant

on three predecessors being completed first. Wires must be run, walls must be dry-walled, and

electrical service must be established with the utility provider.

Much like the electrical fixtures, plumbing fixtures cannot begin to be installed until the

pipes have been run, drywall installed, and water service established with the utility provider.

Finishing the interior presents another series of finish to start dependencies. Walls and

roof must be up before they can be dry-walled. The dry wall must also be installed before they

can be painted. Painting is a necessary precedent to installing the shelves and display units.

Since these activities fall on the critical path where resources are close to being overloaded, an

additional feeding buffer is added here. If any of the string of finish to start dependant activities

falls behind schedule, the feeding buffer will help maintain the project schedule.

Stocking the inventory cannot begin until the interior is finished. We, therefore,

have another finish to start dependency.

The construction of the garage is a task that would drive how much inventory we

can handle, assuming it is used partly to store inventory. With the interior complete we

could stock a certain amount of inventory but the garage would have to be complete

before we could finish taking receipt of our entire inventory. This would really be a both

an external dependency and discretionary dependency.

It is a discretionary dependency in that we could stagger our inventory ordering to

take receipt based on how the store is completed. If for, example the lights take the

longest to receive, from an inventory perspective, we could stagger the completion of the

James Stewart
Cross-Out
James Stewart
Inserted Text
, for example,
Acme Project Plan 19

interior portion of the structure. We could order our lighting inventory while completing

a different area’s interior first and stock it, then come along and finish the interior of our

lighting department in time to take receipt of the inventory.

It is also an external dependency because we do not control the timetable that our

suppliers deliver on. There is inherent risk in setting up a ‘just-in-time’ approach to

taking receipt of inventory. If, for example, our supply of wiring for electrical instillation

is unstable or unpredictable, we may not be able to wire-up our lighting department in

time to take receipt of our staggered inventory order. The extent of discretionary

dependency that we establish is contingent on our tolerance for risk.

Completion of paving and landscaping is purely discretionary. We could build

the parking lot and landscaping almost entirely independent of the rest of the project but

it would not make much sense. This task must simple be finished prior to opening the

business. Most of our vendors would need the paving completed for access to the

property. It would be a start-start for our inventory. It seems sensible to pave the parking

lot simultaneously with paving the garage, making this a start-to-start dependency with

pouring the garage concrete.

Hiring and training employees is both a discretionary and external dependency.

At a macro-level it is externally dependent upon the retail and construction job market in

Mexico City, it we hire, rather than contract for, construction workers. If the construction

market is soft in Mexico City in the window where we are to hire employees, it is likely

we will have many applicants with construction expertise applying for work, in an effort

to supplement their incomes. If the construction market is brisk when we are to hire, we

may have a harder time finding experienced construction labor.

Acme Project Plan 20

As a discretionary dependency, we can begin hiring and training when we deem

best. While it is optimal to train most of the floor employees in a fully stocked facility

that is nearly operational, we could train the core of the store’s management/ department

heads at one of our American stores. It would be desirable for these new managers to see

how a fully functional store runs and meet with US counterparts to gain lessons learned.

Acme SA de CV will groom promising managers at its Mexico City site to open new

stores across Mexico, so it is to our advantage to train new managers as early as possible.

Having discussed the work packages, and task dependencies in the project, we

turn now to a breakdown of the $7.5 million project budget.

Project Budget

Acme Home Improvements de Mexico, SA de CV 12 Month Construction Budget

DIRECT COST DESCRIPTION SUBTOTALED AMOUNT 1

1. Construction Materials Temporary Utilities/Rentals Excavation / Blasting Footings / Drainage Foundation/Waterproofing Retaining Walls Underground Utilities Trenching, Backfill, Rough Grading Concrete Slab City Water / Well & Pump City Sewer / Septic System Sewer/Septic/Underground Connections City Water/Underground Connections Gutters and Downspouts Interior Masonry Rough Framing Materials Structural Steel Trusses Lumber &Other wood types Plumbing fixtures Fire System HVAC Electrical – Lighting, Cabling, etc. Electrical Generators

James Stewart
Note
This is the approach used by Toyota when it opens manufacturing plants in the USA. Employees down to about foreman level are sent to Japan to learn how things are done in the TPS.
Acme Project Plan 21

Exterior Stairs Rough Framing Labor Roofing materials Windows & Exterior Doors Garage Framing Garage Doors Exterior Stucco Exterior Siding/Masonry Exterior Painting Insulation Sheetrock/Taping Vanities Cabinets Interior Trim Interior Doors Hardware – Bolts, screws, cords, etc. Carpentry Landscaping Soil Granite / Rocks Plants Walkway Slabs Interior Shelving units Equipment rental Safety Equipment Other

Total Materials Cost 40% or USD 3.0 million 2. Overheads and Other Costs

Personnel salaries – Direct Project Workers

Consultants / Professionals Administrative personnel Construction Laborers Accommodation Travel Utilities (Phone, electricity, water)

Supplies (Stationery, postage, printing, etc.)

Insurance (Workers Compensation) Teachers / Trainers Other

Total Overheads and Other Costs 20% or USD 1.5 million 2 3. Inventory & Labor Costs

Shipping Products Truck rentals Loading & Off loading Other Labor Duties (Customs & Excise)

Total Inventory Costs 40% or USD 3.0 million 3

Acme Project Plan 22

Considerations: 1 The percentages and USD estimates are based on a USD 7.5 million budget.

2 Wages and Salaries may vary significantly, especially with the current exchange rate of 1USD =

11.1345 MXN and the difference in the cost of living between both countries. This is cheaper in

Mexico and since most labor used will be local, the cost of it may be lower than estimated.

3 It is possible that the cost of inventory may vary from the above stated due to considerations

such as; delays and pressures of delivery, but with more of a leaning towards an

increase.

Assumptions:

The assumption of the total cost for construction materials is derived from the size of the

facility to be built and all that will be required to build it, with a sizeable amount of the cost gong

towards the materials for the foundation and walls.

Mainly personnel wages and salaries rule the total budget amount for the overheads, with a

majority of this going to the professionals or experts in charge of various sections of the project.

The total number of people working on this project, aside from its management committee, is

estimated to be in the neighborhood of 78. The division is as follows:

Approximately 60 for all construction activity and interior work. Among these,

professionals are estimated to be five, with a distribution of 1 garage expert, 2 interior

designers and 2 building experts.

Approximately eight for landscaping duties, with one professional among them.

Approximately 10 company professionals for the initial hiring and training of employees.

The products to be for inventory will likely cost about as many dollars as the construction

effort, if not more, due to shipping, handling and the payment of duties on them.

James Stewart
Note
This seems to be a reasonable number, given your breakdown of assignments for the project workforce.
Acme Project Plan 23

VII. Summary

Acme Home improvement’s international expansion strategy begins with this project. The

company’s joint venture in Mexico City, will lead to the company’s first store outside the United

States. Within twelve months, and $7.5 million, the project team is expected to plan, locate,

construct, and open the company’s first international home improvement store.

This plan provided an overview of the project organization, management processes,

technical processes, work packages, dependencies, schedules and project budget. Accompanying

this document is a MS Project work plan, and Project Charter.

We believe the information contained in these documents lay out a realistic plan to enable

Acme Home Improvements to successfully open its first store outside the U.S. By executing the

plan above, we believe Acme can complete this strategically critical project on time and on

budget.

James Stewart
Note
This is a useful conclusion, allowing Mr. Fitzgerald or another Acme senior management reader to see that the project team believes that it has the resources, time and other guidance necessary to proceed with the project.
Acme Project Plan 24

Appendix A:

Tasks on the Critical Path

Task Duration Start Finish Dependncy Resource Prepare site 40d Mon 2/28/05 Fri 4/22/05 Construction Lay foundation 10d Mon 4/25/05 Fri 5/6/05 2 Concrete & Paving

Site & Foundation Ready 0d Fri 5/6/05 Fri 5/6/05 3 Joe Martillo

Build walls 15d Mon 5/9/05 Fri 5/27/05 4 Construction

Construct roof 5d Mon 5/30/05 Fri 6/3/05 6 Construction

Feeding Buffer 15d Mon 6/6/05 Fri 6/24/05 7 John Tarea

Install floors 10d Mon 6/27/05 Fri 7/8/05 8 Concrete & Paving

Dry Wall 10d Mon 7/11/05 Fri 7/22/05 9 Drywall

Paint 10d Mon 7/25/05 Fri 8/5/05 22 Painters

Feeding Buffer 20d Mon 8/8/05 Fri 9/2/05 23 John Tarea

Stock Inventory 10d Mon 9/5/05 Fri 9/16/05 25 Stock Workers

Interior Finished & Inventory Stocked 0d Fri 9/16/05 Fri 9/16/05 26 Joe Martillo

“Recruit, interview & hire employees” 30d Mon 8/8/05 Fri 9/16/05 27FF Human Resources

Feeding Buffer 20d Mon 9/19/05 Fri 10/14/05 37 John Tarea

Train employees 15d Mon 10/17/05 Fri 11/4/05 38 Human Resources

Employees Hired & Trained 0d Fri 11/4/05 Fri 11/4/05 39 Anita Socio

Project Buffer 82d Mon 11/7/05 Tue 2/28/06 40 John Tarea Note: Feeding buffers have been inserted along the critical path where resource

constraints exist, and a project buffer has been added to protect the end of the project.

James Stewart
Note
A list like this facilitates management emphasis on the critical task, to include by those not able to readily manipulate mpp or other project management software files.
Acme Project Plan 25

Appendix B: Responsibility Assignment Matrix:

Responsibility Assignment Matrix for Acme Home Improvements de Mexico Site Construction and Opening Project

Prepared by: John Tarea, Project Manager Date: 2/5/05

1. 1

1. 2

2. 1

2. 2

2. 3

3. 1

3. 2

3. 3

3. 4

3. 5

3. 6

3. 7

3. 8

4. 1

4. 2

4. 3

5. 1

6. 1

6. 2

6. 3

7. 1

7. 2

8. 1

8. 2

Joe Martillo R R R R R R R R R R R R R R R R R R R R Donna Promueva R R

Anita Socio R R

Construction P P P P P P Concrete & Paving P P P

Electricians P P P P P

Plumbers P P P

Drywall P

Painters P P

Stock Workers P

Landscapers P Human Resources P P

R = Responsible for task P = Performing task

Acme Project Plan 26

Resources:

Anonymous. (No Date). Mexico business opportunities and legal framework. Retrieved

February 4, 2005 from http://www.mexico-trade.com/firm.html#gra.

Anonymous. (No Date). Mexico business opportunities and legal framework. Retrieved

February 4, 2005 from http://www.mexico-trade.com/sense.html#zon.

Goldratt, E. (1998). Critical chain. Great Barrington, MA: The North River Press.

Hampton Group, The. (2001). PMTalk newsletter. The project management knowledgebase

http://www4pm.com. Retrieved February 3, 2005 from

http://www.4pm.com/articles/PMTalk07-24-01.pdf.

Rigby, Ken (2003). Technical Management – a pragmatic approach. 2nd Edition. Retrieved

February 3, 2005 from http://home.btconnect.com/managingstandard/techman.htm.

Reed Construction Data. (2004). RSMeans® preliminary cost estimate. Retrieved January 29,

2005 from http://www.firstsourceonl.com/Means/members/result.asp?

prname=&project=300&gsf=100000&zip=&Calculate.x=24&Calculate.y=2&Calculate=

submit.

Schwalbe, K. (2004). Information technology project management (3rd ed.). Boston: Course

Technology.

State of Texas, Department of Information Resources. (2003, April 17). Planning guideline:

Template project development plan. Retrieved February 2, 2005 from

http://www.dir.state.tx.us/eod/qa/planning/projplan.htm#techplan.

James Stewart
Note
The references consulted appear usefully diverse – good.

 
Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!