Performance Management

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Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission. When you are ready to submit, click the Module 4 Critical Thinking header on the Assignments page to upload the document.

Assignment Choice #1: Ethics/Social Responsibility Rank and Yank: Legitimate Performance Improvement Tool or Ruthless and Unethical Management?

Read “You Manage It! 1” in Managing Human Resources (2016, p. 228). After reading the case, complete the following items:

  1. Write a summary of the case,
  2. Answer the critical thinking questions, and
  3. Elaborate on two key learnings from the case related to performance management, appraisals, and the validity and reliable of various methods. Be sure to clearly state the two key learnings and defend them in well-organized, scholarly responses.

A key learning is defined as significant knowledge gained from reading the case. You may choose to explain your key learnings by offering a real-world application, personal insight, your thoughts and opinions about what was stated, how it is handled at your company, etc.

Arrange your summary, questions, and key learnings in a well-organized, scholarly response of 2-3 pages. Include a title page and references page which are not included in the page count. Support your observations and opinions with citations from 2-3 credible sources documented according to the CSU-Global Guide to Writing and APA Requirements. The CSU-Global Library is a great place to search for credible and scholarly sources.

Assignment Choice #2: Performance Management Methods

Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product of service, as well as many other areas. It should be noted that performance appraisals methods are not a one-size-fits-all solution and there can be some challenges with the performance appraisal process. For this assignment, you will focus on the performance appraisal for an individual.

Research and report your findings on the following:

  1. A minimum of three performance appraisal methods (Trait or Behavioral)
  2. Strategies for conducting an appraisal interview
  3. Reliability of appraisals
  4. Criterion deficiency and contamination issues
  5. Rater errors (central tendency, leniency, strictness, force distribution, etc.)

Arrange your findings in a well-organized, scholarly response of 2-3 pages. Include a title page and references page which are not included in the page count. Support your observations and opinions with citations from 2-3 credible sources documented according to the CSU-Global Guide to Writing and APA Requirements. The CSU-Global Library is a great place to search for credible and scholarly sources.

 
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Who Can Complete This Written Assignment? MGMT410 “Strategic Analysis”

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Your essay will address these items:

A. Select a company from the 35 listed at the end of our text (Case Studies – pages 540-541).  Do not use any company that you previously wrote about in previous classes.  This must be original research.   In addition to the information in your text, research this company using at least (2) outside scholarly articles.  Do not use a website as a reference.  Your reference source must have an author.  Discuss six selected topics from our studies throughout weeks one through five.  Discuss these six topics in relation to your company and discuss how the economic situation of today influences the strategic decisions your company is making.  Each of the six topics discussed should be in bold print.  For example, one topic you may choose may be how your company handles competition (Five Forces Framework).  Another topic may be your company’s organizational structure and why they have the structure they have.   You may choose to discuss your company’s strategic grouping or value chain. Choose your topics and explore them in detail throughout your paper.

Give examples using the terms and concepts in your textbook readings and your research articles.

B. What is the importance of each of the six topics within your company?

C. What is the usefulness of understanding this topic in today’s corporate structure?

D. Through what strategies does your selected company choose to excel over other strategically grouped companies.   For example, what strategies does Apple choose that keeps it on top?

Paper Format (no abstract is necessary):

Title Page – Include a title page with your name, student number, title of your paper, course number & course name.

Introductory Paragraph – Include an introductory paragraph that states your company and your six topics and why you selected them.

Font and Spacing – Use Times New Roman 12 pitch font with double-spaced lines.

Length – Write a 4 to 6 page essay not including the title page and citation page. Make sure you have at least 1400 words, not including the title and reference page.

Reference Page – Include all sources including your textbook on a separate reference page.  Use references with authors, not websites. All references must have citations within your paper.

Utilize the APA Style for documenting sources. You will need to include at least 2 sources in additional to your textbooks.

 
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“A” WORK DISCUSSION IN 8 HOURS

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1. Identify the one contingency leadership model you prefer to use on the job and state why.

2. Describe the type of leader you want on the job.

Answer the questions related to the video case study below.  Add a paragraph about what your organization or any other organization could improve based on what you learned about McDonald’s leadership.

1. As a leader in the first years of McD’s, what kind of normative leadership style do you think Ray Kroc likely used?  Explain. 

2. What are the benefits of a corporate leadership strategy? 

REPLY TO MY CLASSMATE RESPONSE TO THE ABOVE QUESTIONS AND EXPLAIN WHY YOU AGREE? (A MINIMUM OF 125 WORDS)

CLASSMATE’S POST

DB 1

I believe the one leadership model that I prefer to use would be the “normative leadership model”. According to the text, this model is defined as having “a time-driven and development-driven decision tree that enables the user to select one of the five leadership styles (decide, consult individually, consult as a group, facilitate and delegate) appropriate for the situation to maximize decisions” I like this model because it helps to provide a set of rules/guidelines that I can follow in order to come up with the best leadership style for any given situation. Being able to ask these questions and conclude before trying to tackle the situation head on, allows for better decision making.

Personally, having a leader that will consult with the group to get information and suggestions before deciding is what I prefer. I have been a part of many different types of work environments. An environment that has a leader that focuses on group input and teamwork has always been my favorite. Not only does it allow for better answers, but it also brings us a sense of comradery and helps motivate us to work together on a solution. It can be hard for a leader to decide alone. Sometimes having the input of only one or two other people can help to transform a decision. Leaders that are not afraid to ask questions and respect their employees/follower’s input is the type of leader I want on the job.

DB:2

Out of the five different leadership styles of normative leadership, I believe that Ray Kroc spent his time using the “delegate” style. According to the text, this style of leader would allow the group to diagnose the problem and make decisions within the limits that were allowed. Ray Kroc’s role would have been to answer questions and provide encouragement to the employees. In the video they talked about how Ray was the type of leader that infused his employees with purpose and fulfillment that they were a part of something bigger than themselves. I believe he was a strong believer in showing his employees that they could do anything they set their minds too, they just needed the right environment and a push. It is because of this charismatic type of leadership that I believe Ray would have used the delegate style of leadership.

Corporate leadership is very important to the overall success of a company. Corporate leaders in a sense provide the type of excellence that will affect the rest of the company. Take the human body for example. If a human’s brain is not functioning properly it can debilitate the rest of the body. This same scenario is played out in the business world. The top must perform properly and effectively in order to ensure the success of the business. Strong corporate leadership leads to better employee motivation, higher employee retention rate, better overall company structure, etc.

I have been a part of a few different organizations over the years. Some of them could use a lot of improvement on encouragement and leading by example. They treated us like robots and lived by the “do as I say” rule. McDonald’s cares about not only their employees as people but also about their success in the workplace. Many organizations could use lessons learned from McDonald’s leaders to create a happier, more fulfilling workplace.

Reference:

Lussier, R. N., & Achua, C. F. (2013). Leadership: theory, application, skill development. Retrieved from          https://platform.virdocs.com/r/s/0/doc/551303/sp/32143963/mi/12012839 4?cfi=/4/8

 
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Decision Making

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· Discuss Lauren’s bias in her decision making process and how it may have affected her choice to make the decision alone.

· Identify the CEO’s bias that may have entered the decision making process.

· Discuss the business related facts within the scenario to develop an argument in favor of a group decision versus an individual decision.

· You must use course material to support your responses and APA in-text citations with a reference list.

· In one last post attach a final answer to the case scenario. Write two paragraphs explaining each of the parties’ point of view – Lauren’s as well as the CEO’s. Explain your final decision on whether or not to go through with the sale as well as WHY this is your decision. Incorporate the other elements from #1 and #2 into your response.

 

Lauren Becall is the top salesperson for Mudge Paper Company.  She also leads the sales team that supports Mudge’s largest client, Bart’s Office Supplies. Bart’s is an international office supply chain that is growing rapidly.  During the month of May, Lauren and her team members, Andy Griffith and Ronnie Howard, underwent intense negotiations with Bart’s purchasing agent, Jack Black and Bart’s CEO, Cary Grant, to restructure the current sales contracts.  

The new contract spelled out Bart’s yearly paper requirements (contracted sales amounts) as well as payment and credit terms. The negotiations had been particularly hard for several reasons:

· Bart’s sales had increased internationally causing shipping and custom duties to increase the cost to Mudge, resulting in an increase in sales price to Bart’s;

· The volume of sales directed to Bart’s required Mudge to offer a volume sales discount to remain competitive with other paper companies;

· Bart’s wanted a longer time to pay on the purchases.  Bart’s wanted 60 days to pay on orders invoiced rather than the current 30 days; 

· Bart’s also wanted Mudge to extend its current credit line from $850,000 to $1,250,000; 

· Mudge’s CEO (Jimmy Cricket) was reluctant to tie so much of the company’s cash flow to the success of Bart’s.  The concern was raised because in the last six months, Bart’s was paying down the credit line every 60 days rather than in the 30 days that had been agreed to in the current contract.  Bart’s did not appear to have credit issues but Mudge was not in a position to give interest free loans for 60 days.

This week, in time for the Memorial Day holiday vacation, the final agreement was reached between Mudge and Bart’s.  Bart’s would contract to purchase $1,750,000 of paper products from Mudge.  Invoice payment terms were 45 days, with a 3% interest on invoices paid later than 45 days.  The credit limit was extended to $1,000,000.   Lauren Becall was not completely happy with the contract, as she felt Mudge was not protected from cash flow damage should Bart’s not pay on time, not to mention the larger line of credit.  Still, the parties agreed, including her boss who was skeptical for the same reason as Lauren. The parties were due to sign the contract on Tuesday after the Memorial Day holiday. 

On Friday evening, Lauren was packing her belongings readying to leave the office for the Memorial Day holiday, when her cell phone pinged.  The caller was Jack Black, the Purchasing Agent for Bart’s. It appeared that a recent deal on Bart’s end with UMUC tripled its need for copy paper from Mudge.  This deal would raise the total contract sales to $2.5 million.  Jack Black made it clear that he wanted to change the credit limit from $1 million to $1.5 million and to extend the payment terms from 45 days to 50 days.  Bart’s would not pay interest on late invoices until after 60 days.  Black also made it clear to Lauren that if the new terms were not agreed on by the end of that Friday evening, he would be prepared to look at an offer supplied to him by Bart’s biggest competitor, King Paper.  Black further stated that, while Bart’s is pleased with Mudge’s work, money is always the most important factor in purchasing.  Bart’s president wanted an immediate answer so he could go on vacation with a clear mind.  Lauren was aware that most of Jack’s talk was a negotiating technique, but did not doubt that there is competition waiting in the background.  Images of last month’s teamwork ran through Lauren’s mind as she listened to Black talk.

Lauren winced at the memory of her teammate Griffith’s constant posturing in front of Black and the Bart’s CEO.  She had hoped to be able to pick her own team when she was promoted to leader but that was not to be.  Andy Griffith is a problem on this team.  All month long, he had challenged her ideas in front of Bart’s CEO.  Lauren knows that she was promoted over Griffith because her sales record was 20% higher than his was and she could close a deal better than he could.  Griffith resents her promotion and reminds Lauren, as often as possible, that he brought in the Bart’s account and that he and Bart’s CEO have a great relationship.  They play golf together and often go to dinner together with their wives.  Lauren thinks Griffith is a good salesperson, but believes he should not be on this team. The tension is at times very thick especially during the negotiations this month. Griffith seemed to want to give away the store. 

Unfortunately, Ronnie Howard seemed to be sitting on the fence when it came to the negotiations.  Lauren had expected that Ronnie would support her negotiation position with the client rather than Griffith’s because it protected Mudge.  Since Ronnie was the niece of Mudge’s owner and CEO, Lauren believed she should be supportive of protecting the company’s money.  Still, Ronnie was the one who came up with the idea of paying interest on the late invoices.  It just seemed to Lauren that one day Ronnie was agreeing with Griffith and on another day with her.  Lauren supposed that it was Ronnie’s new position at the company that made her want to please everyone, including Griffith.  Lauren believed that pleasing people is a nice gesture but does not add to the efficiency of the team’s decision-making.  Lauren believed that Ronnie would be looking for the general thoughts of the group, so she could appear to agree with the group.

Overall, the month’s negotiation process had been long and difficult.  The thought of going over it all again to make the changes seemed mind-numbing to Lauren.  Yet, making the decision on her own would mean obligating the company to an even greater cash flow commitment.  Her boss would not be happy with this obligation because he specifically warned her when they started that there was nothing to prevent Bart’s from continuing to pay its bills every 60 days despite the new contract agreement.  Lauren rationalized and thought to herself, “Bart’s knows we are not likely to cut them off easily.  They are too big a customer to us.  However, the extra sales volume should offset the lost interest due for ten days on late invoices.”

Lauren told Black that he could tell the CEO that she would agree to the terms.  When Lauren hung up the phone, she said aloud to nobody in particular, “I supposed I should have consulted the group, but it was worth the risk of not having to make another team decision.”

Assignment: You are Jimmy Cricket, CEO of Mudge Paper Company and Lauren’s boss. You have come into the office early on the day after the Memorial Day Holiday to find Lauren’s report on your desk explaining the events of the Friday before and her subsequent decision. You are not happy because this is the exact reason why you wanted group decisions and, as a result, you would like to bring Lauren up on the carpet ASAP. However, you decide to take a moment and collect your thoughts.

You decide to ask Lauren to explain her reasoning behind making the decision solo as opposed to having the group decide. You also decide to explain why you wanted the group to make decisions of this kind.

 
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Unit III Journal, Unit III Case Study, Unit IV Journal, Unit V Journal Training & Development

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each assignment needs to. be on its own word document.

Unit III Journal

Instructions

Find an example in your current career or life to which one of the motivational theories can be applied. How would you apply the chosen theory? What do you expect the outcome to be? Your journal entry must be at least 200 words in length. No references or citations are necessary.

Unit III Case Study

Instructions

For the case study, we will focus on the importance of safety and all parties helping to make safety a priority. The effectiveness of the safety training will depend on how prepared the participants are for the training and their perception of the training.

Review “Case: Safety First” located in the textbook on pages 199-200, and respond to the prompts below. You are not required to answer the questions at the end of the case study in the textbook.

  1. Examine the components of an effective training needs analysis for this scenario. What would the basic parts for a successful training program be?
  2. Describe how the training should be delivered, and briefly describe one motivational theory from those listed on pages 163–173 in the textbook and how it supports this type of training to enhance an organization’s performance.

Safety First

BNSF Railway is a North American freight transportation company with over 32,000 miles of routes. BNSF Railway hauls agricultural, consumer, and industrial products and coal. BNSF Railway puts safety above everything else it does, including productivity. BNSF Railway recognizes that safety is based on having well-trained employees who share BNSF Railway’s vision for an injury- and accident-free workplace and who are willing to look out for one another. Thanks to its employees’ commitment, a carefully maintained network and equipment, and well-prepared communities, BNSF Railway is a safety leader in the rail industry. Approaching Others About Safety (AOAS) is a training program for all BNSF Railway employees. Four hundred and fifty BNSF Railway employees train their peers. Employees serve as trainers because page 200BNSF Railway believes they are in the best position to keep themselves and their peers safe. The goal of the program is for BNSF Railway employees to be confident about giving feedback to each other about safe behavior and avoiding unsafe situations. Employees need to learn the value of providing feedback when they see unsafe behavior or situations, including positively recognizing when someone is working safely or correcting them when they perceive another employee is at risk. Training should focus on the types of exposures that tend to result in the most injuries, including walking/path of travel around trains, rails, and equipment, pinch points between the railway cars, and climbing or descending locomotives and railway cars.

Describe the different types of instructional characteristics that this program should have for learning and transfer to occur and for a decrease in injuries and accidents to result. Would these characteristics vary depending on who was attending the program (e.g., managers, train crew, employees who maintain track, structures, or signals)? If so, how would they vary? Explain how a community of practice (COP) could be beneficial for this program.

Source: Based on M. Weinstein, “BNSF Railway Is on the Right Track,” training (January/February 2017), pp. 42–44; “BNSF Railway: Approaching Others About Safety,” training (January/February 2014), pp. 108–109; www.bnsf.com, website for BNSF Railways, accessed March 11, 2015.

Your case study should be at least two pages in length. You are not required to use APA style for this assignment; however, your writing should be clear and concise.

Unit IV Journal

Instructions

Consider the evaluation methods discussed in this unit. What method would you select for your organization’s training? What factors led to this decision?  Your journal entry must be at least 200 words in length. No references or citations are necessary.

Unit V Journal

Instructions

Technology influences the process of learning. As a member of the workforce, how does technology affect the training demands in your work environment? How do you see technology changing your duties and responsibilities in the near future? Your journal entry must be at least 200 words in length. No references or citations are necessary.

 
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Week 3 Homework

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Chapter 10

1. In recent years, two nationally known health care providers have established satellite facilities a great distance from their main clinic locations. The Mayo Clinic of Rochester, Minnesota, has opened facilities in Arizona, Florida, Iowa, Wisconsin, and Minnesota as well as an office for referrals in Mexico City. The Cleveland Clinic has opened a Brain Institute in Nevada, a facility in Florida, and a hospital in Abu Dhabi. Explain the changes in distribution intensity these actions represent.

2. Explain the vertical integration options and directions for the following providers: (a) a major academic medical center such as the University of Iowa, (b) a five-person general surgery group, and (c) a manufacturer of durable medical equipment.

5. Examine Figure 10-9 and explain how the community hospital in its present position (quadrant 3) could reposition itself to quadrant 2 and to quadrant 1.

Chapter 11

1. After a recent presentation of health plans at her company, Julia Brouck joined ABC PPO. The next week, she made a visit to a pediatrician in the plan with her son, Arthur, and daughter, Emmy Lou. After seeing the pediatrician, she was told that there was a $15 co-payment for the visits. “I don’t understand,” Julia said, “I thought all physician visits were free.” Explain the potential source of this misconception.

4. In recognition of the post-purchase role of promotion, what strategies would you suggest for the following: (a) a busy hospital emergency room, (b) an executive fitness program that provides health screening and fitness evaluation, and (c) an occupational medicine program that contracts its services to companies?

5. View the direct-to-consumer YouTube advertisements at the following link (you will need to type this into your web browser). These contain a sample of ads for a wide array of pharmaceutical advertisements by several manufacturers (www.youtube.com/watch?v=-6GUdjb6WMI). As you examine these advertisements make a table to address the following issues:

Do these advertisements seem to focus on a particular target market in terms of the cohorts discussed in the chapter on market segmentation (Chapter 6)?

In terms of the emotional appeals used in the advertisements, which ones use fear? Humor?

Would you classify any of the individuals as spokespersons? Which advertisements? Why so? Why not in particular ads?

Chapter 12

2. Write an awareness objective for a newly formed adolescent chemical dependency program whose target market consists of judges and social workers who refer to the facility. How would this objective change for the trial level of the hierarchy of effects?

3. Look at the Stand Up to Stigma video on YouTube (www.youtube.com/watch?v=pn8p2q6WcgU). Assume you are the marketing director at the Brattleboro Retreat, and you want to affect individuals in the community who have loved ones with a mental health issue or may themselves suffer from some form of mental health problem or substance abuse. How would you move these individuals to the second level of the hierarchy? How would you evaluate the YouTube video? Was it effective? What is your rationale for your judgment? How would you move to the third level of the hierarchy? What is your objective now? The target market is different.

4. As the newly hired hospital marketing director, you have your first meeting with the administrator. “Okay,” he says, “we need to advertise our physical rehabilitation program. I’ll give you a couple of days to tell me how much you’d like to spend. Is $5,000 enough? I think we can afford a little more, if you need it. And, based on what I’ve seen in the newspapers, St. Mary’s seems to be spending a little less than that. Give me your thoughts in 2 days.” Your 2 days are up

5. Recently, the physician marketing task force at State University Medical Center developed a physician referral directory and advertisement. The target was primary care physicians in the region who could refer patients to State University for tertiary care. A cardiologist who was an undergraduate English major chaired the committee and drafted the materials. Three months after distribution of the advertisement and directory, responses were disappointing. Explain how this process could have been improved to increase likely response.

 
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Recruitment

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Write an essay. The essay should be well organized, that is, it has an introduction, body, and conclusion

(900 words).

In two body paragraphs, the following points should be discussed:

Body 1: 450 words.

Recruitment is an important part of workforce planning. Organizations must anticipate their workforce needs and take actions to meet these.

a- Discuss ARCADI recruitment process while focusing on the benefits of management development programmers adopted by the Company.

b- Based on the above case study, what are the specific abilities ARCADI looks for when recruiting new employees? Explain each while discussing its importance to the retail business

 

 

Body 2: 450 words

Referring to the case study, concepts learned in HRM206 lectures and external sources;

a. What does “internal recruitment” mean and why does the company encourage recruitment from within the group?

b. Discuss the selection process adopted by ARCADI Company while underlying the benefits of the Retail Management Trainee Programmer stages.

 

 

 

Proper referencing:

Referencing should be both in-text referencing, plus a list of references at the end using Harvard style.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The recruitment selection and training of people at Arcadi

 

The Arcadia Group Limited is one of the UK’s largest fashion retail companies. It employs around 25,000 people and has over 2,000 outlets in the UK. It also has a growing number of stores abroad. The group includes eight major high street brands. Each brand targets its own market segment.

In 2002, Philip Green bought Arcadia for £800 million. His management style is entrepreneurial. He is always looking for new business opportunities. He seeks new and better ways of doing things.

Philip Green is interested in all aspects of Arcadia’s business. He wants to know what the stores are stocking and how the products are displayed. His employees are set high targets but have the authority to decide how best to achieve them. They are encouraged to use their initiative. Green has an excellent grasp of what customers want and what they are willing to pay for. This comes from his life-long passion for retailing. To do this Green has excellent staff around him. This is the result of good recruitment, selection and training programmers.

 

Recruitment

The success of Arcadia relies on the quality of its employees, such as its store managers and its sales staff. To attract the right applicants the company must have an effective recruitment process. Recruitment occurs both at store level and centrally. Arcadia’s Head Office is using specially designed management development programmers to target two groups: school leavers, and newly qualified graduates.

With these programmes Arcadia is looking to recruit the next generation of students who are passionate about a career in retailing and able to become future leaders in the business.

· The Retail Management Trainee Programme (MTP) targets students with advanced level.

· The Graduate Retail Management Programme targets students who have Graduated from University.

When recruiting new employees Arcadia looks for specific abilities. These are called competencies. The key competencies are:

· working with people

· putting the customer first

· maximising impact

· inspiring performance

· driving the business forward

· making the right choices

· understanding the role.

·

Whenever possible, the company encourages recruitment for particular positions from within the group. This is known as internal recruitment.

Recruitment is an important part of workforce planning. Organisations must anticipate their workforce needs and take actions to meet these. At Arcadia, the opening of new stores and the expansion of existing outlets means more staff must be recruited.

Selection

The selection process for the Retail Management Trainee Programme has two stages:

· an online application

· attending an assessment centre.

The online application form involves a number of questions. These focus on the competencies required by Retail Management Trainees. Candidates who do well in their answers are invited to an assessment centre.

The selection process at the assessment centre takes place over one day. It involves structured interviews and team activities. Group exercises allow a close analysis of how well someone works with other people. This is a key aspect of retailing.

Recruiting the right people does not guarantee performance. Employees must also be trained effectively.

Conclusion

The Arcadia Group is a highly successful retail company. Its success is due to the leadership of Philip Green and the quality of its employees.It has a good programme of recruitment and selection. It has Retail Management Trainee Programmes for school leavers and graduates. On joining Arcadia, employees are given responsibilities early on. They are able to progress quickly in the organisation and can be promoted rapidly. Working in retailing is exciting.

 
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Human Relations 7

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Two questions

Unit VII

Reading

  • Unit VII Study Guide
  • Chapter 12: Helping Others Develop and Grow
  • Chapter 13: Positive Political Skills

Unit VII Journal Open

Instructions

As a leader, you are expected to perform and conduct day-to-day business and networking opportunities in the best interest of the organization; however, if proper etiquettes are not followed when interacting with others, it can be costly to the organization. As the leader, evaluate how you would deal with an individual who could possibly jeopardize the strategic platform of the organization?

Your journal entry must be at least 200 words. No references or citations are necessary.

Unit VII Article Critique Open

Instructions

As a leader, it is expected for you to be able to identify with the workers within the organization. This process can take place during basic observation, performance evaluations, attendance, interaction with others, and basic characteristics or behaviors. The leader must identify different personality types or behaviors and apply the suggested tactics for properly handling each type.

Research the  Online Library or another external source for an article(s) that addresses different personality types or behaviors in the work place and how to apply tactics for properly handling of each type.

Provide your opinion on the article as it applies to the following questions:

  • What is the author’s main point?
  • Who is the author’s intended audience?
  • Do the author’s arguments support his or her main point? Explain different personality types or behaviors and how to apply the suggested tactics for properly handling of each type.
  • What evidence supports the main point?
  • What is your opinion of the article? (Do not simply summarize the article.)
  • What evidence, either from the textbook or additional sources, supports your opinion?

Your article critique should be at least two pages in content length, including an introduction, a body of supportive material (paragraphs), and a conclusion. Be sure to include a title page and a reference page and follow all other APA formatting requirements. The title page and reference page do not count toward the total page requirement.

 
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Week 3 _ D2

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Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students or your faculty member.

Due TODAY

Respond to the following discussion prompt in a minimum of 175 words:

Many business activities generate data that can be thought of as random. An example described in the textbook is the servicing of cars at an oil change shop. Each car entering the shop can be considered an experiment with random outcomes. A variable of interest in this experiment could be the amount of time necessary to service the car. Service time will vary randomly with each car.

We can often capture the most relevant characteristics of a stochastic process with a simple probability distribution model. We can then analyze the model to make predictions and drive decisions. For instance, we could estimate the number of technicians the oil change shop needs to service demand on a Saturday afternoon. Discuss the following:

  • What is a random variable?
  • How would you differentiate a discrete from a continuous random variable?

A laptop manufacturing company has implemented a 2-step process to test the quality of each production batch. In the first step, a technician randomly selects 15 laptops from the batch and determines whether they meet specifications. The batch is considered acceptable provided no more than 1 laptop fails to meet specifications. Otherwise, the entire batch must be tested in the second step. Historical data shows that 95% of the laptops produced adhere to specifications. Discuss the following:

  • What are the 4 characteristics of a binomial experiment?
  • Can we use a binomial distribution to model this process?
  • What is the probability that the entire batch unnecessarily has to be tested if in fact 95% of its laptops conform to specifications? (Hint: Use Excel’s =BINOMDIST() function to find the probability.)
  • What is the probability that the batch is incorrectly accepted if only 75% of its laptops conform to specifications?

Due TODAY

Reply to at least 2 of your classmates or your faculty member. Be constructive and professional.

 
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IHP 630 Nonfinancial Impact Analysis

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Imagine that you are a legislative consultant hired to assess the influence of stakeholders and interest groups on a health policy issue. Your supervisor has asked that you present your assessment findings to the senior leadership of your organization to inform their decisions on how best to approach their intended organization-wide position statement regarding this issue.

As a first step, you will select one of three health policy issues from the Project Two Health Policy Issue Scenarios document. As part of the background study, you will conduct preliminary research about the selected issue and analyze the impact of the selected issue on various stakeholders. This background study and assessment of the selected issue will serve as a foundation for your final presentation. In this assignment, you will essentially analyze the selected health policy issue and describe how it influences the decision-making process in healthcare.

Your research in this Project Two Preparation will be specific to the nonfinancial impact of the selected policy on various stakeholders. In your second Project Two Preparation, which is due in Module Seven, you will explore the financial implications of the selected issues. Together, both of these Project Two Preparation assignments will prepare you for the Project Two submission due in Module Nine.

Prompt

Create a research report summarizing your assessment findings on your chosen health policy issue. This research report will serve as a support document in the Project Two final submission.

You must cite at least three sources to support your claims. You may cite no more than one source from the module resources; all other resources must come from your own research. In other words, you may cite no more than one resource from the Resources section of this module.

Specifically, you must address the following rubric criteria:

  1. Introduction
    1. Health Policy Issue: Describe your chosen health policy issue in a clear, concise manner. Consider the following guiding questions in your response:
      • Why did you choose this health policy issue for your Project Two work?
      • How might this health policy issue be explained to someone who has never heard of it before?
    2. Key Stakeholders and Interest Groups: Identify three key stakeholders and/or interest groups impacted by your chosen issue. Consider the following guiding questions in your response:
      • Who are the stakeholders and/or interest groups that will be primarily affected by this issue, either positively or negatively?
      • How might vulnerable populations and underserved areas be affected by this issue?
  2. Influence on Decision Making
    1. Stakeholder Needs: Describe the nonfinancial needs of the identified three key stakeholders and/or interest groups with respect to your chosen issue. Consider the following guiding questions in your response:
      • How are the nonfinancial needs of the identified stakeholders and/or interest groups affected by the selected issue?
      • How does this issue impact vulnerable populations or underserved areas?
    2. Health Policy Influence: Describe the kinds of nonfinancial influence that the three identified key stakeholders and/or interest groups can have on health policies. Consider the following guiding questions in your response:
      • Which three stakeholders and/or interest groups can have significant nonfinancial influence on the selected issue?
      • Which three stakeholders and/or interest groups have subtle or covert nonfinancial influence on the selected issue?
    3. Benefits and Disadvantages: Describe how the identified three stakeholders and/or interest groups might benefit or be disadvantaged by your chosen issue. Do not include any financially related benefits and disadvantages. Consider the following guiding questions in your response:
      • Which of the identified stakeholders and/or interest groups benefit from this issue?
      • Which of the identified stakeholders and/or interest groups are disadvantaged by this issue?
      • How might those in vulnerable populations or underserved areas be benefited or disadvantaged by this issue, not including financial benefits or disadvantages?
    4. Value Conflict Analysis: Describe the potential value conflicts between identified stakeholders and/or interest groups relating to your chosen issue. Consider the following guiding question in your response:
      • What nonfinancial value conflicts might the identified stakeholders have concerning this issue, and why?
 
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