BSBRSK501 Manage Risk, BSBMGT516 Facilitate Continuous Improvement, BSBHRM513 Manage Workforce Planning

Assessment Tasks for BSBHRM513: Manage workforce planning

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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Assessment Tasks

Student name: ________________________________________________________

Date submitted: ________________________

Assessment Tasks for BSBHRM513 Manage workforce planning

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

Approved by Academic Manager Page 2 of 10

Assessment plan

The following outlines the requirements of your final assessment for BSBHRM513 Manage workforce planning. You

are required to complete all tasks to demonstrate competency in this unit. This unit is assessed through the following:

Assessment Requirements Method of Assessment Due date

1. Short answer questions Written activities/demonstration TBA

2. Develop a workforce plan Project TBA

3. Implement a workforce plan (Part A and B) Project/presentation TBA

4. Monitor and review the workforce plan Report TBA

All assessments will ensure that the principles of assessment and rules of evidence are adhered to. The principles

of assessment are that assessment must be valid, fair, reliable and consistent. The rules of evidence state that

evidence must be sufficient, valid, current and authentic. If reassessment is required, you will be given the chance to resubmit the assessment task. You will have up to

three opportunities to resubmit each assessment task. If, after the third attempt, the assessment is still not

satisfactory your trainer/assessor will make alternative arrangements for assessment.

 

Agreement by the student Have you read and understood what is required of you in terms of assessment? Do you understand the requirements of this assessment? Do you agree to the way in which you are being assessed? Do you have any special needs or considerations to be made for this assessment? If

yes, what are they?

_______________________________________________________________________

Do you understand your rights to appeal the decisions made in an assessment?

 

 Yes  No

 Yes  No

 Yes  No

 Yes  No

 

 Yes  No

Student name: _______________________________________________________________________________

Student signature: __________________________________________________ Date: ____________________

Assessor name: ______________________________________________________________________________

Assessor signature: _________________________________________________ Date: ____________________

Assessment Tasks for BSBHRM513 Manage workforce planning

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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Assessment Task 1 – Written Questions

 

Resources required ▪ Paper and pens

Context and conditions of assessment • The written questions will be completed in the classroom on the date specified by the assessor.

Instructions to student

 

• Complete the questions below. You are required to answer all questions correctly. If incorrect answers

are provided, your assessor will identify if there are gaps in your knowledge and understanding and will

work with you to make arrangements for reassessment. Your assessor will advise you when and where

the written activities are to be completed and the time you will have to answer all of the questions.

 

• You should complete your answers on a separate piece of paper with the questions numbers clearly

shown.

 

1. Briefly discuss two benefits of workforce planning.

 

2. Identify five reasons for high staff turnover

3. Discuss in around a paragraph why high staff turnover is not good for businesses?

4. Briefly discuss the benefits of workplace diversity

5. Briefly describe succession planning.

6. Briefly describe three ways that can be used to retain employees.

7. Briefly discuss five characteristics of an employer of choice.

 

Assessment Tasks for BSBHRM513 Manage workforce planning

 

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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8. What is the National Skill Needs List?

 

9. What are the 10 minimum entitlements of the National Employment Standards?

 

10. Discuss the ABS Labour Force Survey and its purpose.

 

Assessment Task 2: Develop a workforce plan

 

Resources required ▪ Computer and Microsoft Office ▪ Access to King Edward VII College Strategic & Operational Plan, workforce information and workforce action

plan template

▪ Access to the internet for research

Context and conditions of assessment This assessment should be completed in the classroom as part of the simulated work environment. The assessor will advise dates for submission.

Instructions to student All assessment activities relate to a fictional organisation, King Edward VII College. As indicated in

the scenario, the College is currently reviewing its workforce planning.

 

Before you commence this assessment, make sure that you read all of the assessment tasks

thoroughly, including the scenario for the assessment.

 

All of the assessment activities will be completed in class and under conditions that simulate the workplace. You will need to meet timelines specified by your assessor, as well as work with others as part of a team.

 

Assessment Scenario

 

King Edward VII College has been operating for 5 years. The College is based in Melbourne CBD and offers

a range of courses in management, marketing, human resources and international business and currently has

around has around 500 students enrolled across all of its courses. The College is very popular due to its

competitive pricing structure, innovative teaching methods and state of the art facilities.

 

Due to the success of the College, the College plans to establish two additional campuses, one in Brisbane and

one in Sydney. The Brisbane campus will commence in October 2015 and Sydney in early 2016. Campus locations

are already in place with the process being overseen mainly by the CEO and Finance Manager. No staff have been

employed as yet but it is anticipated that each campus will require a receptionist, student services officer and 4

trainers. All other staff functions will be completed by existing staff at the Sydney

 

Assessment Tasks for BSBHRM513 Manage workforce planning

 

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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campus until such time as student numbers increase substantially. It is anticipated that maximum student

numbers at the new campuses will be up to 50 students per campus.

 

The College currently employs 24 staff members that includes the CEO, a Marketing Manager and

Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office

Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers.

 

Further details regarding the above staff will be provided to you by your assessor in a workforce

information table and that also shows staff turnover statistics.

 

As the Human Resources Manager you have been asked by the CEO to develop a workforce plan for King

Edward VII College for the next two years (Jan 2015 to December 2016). The CEO considers that this is

particularly important given the company’s expansion plans and because of the importance of workforce planning

in general. He is also concerned about the staff turnover rate for trainers (see workforce information table

provided to you) and has asked you to look at this more closely and develop strategies to address this.

 

You will also be provided with King Edward VII College Strategic Plan that sets out its strategic objectives, as

well as operational priorities. Ensure you review the Plan in detail so you understand the organisation’s

objectives and goals and use that in your development of the workforce plan.

 

The workforce plan should address workforce needs for the current Melbourne campus, as well as in

relation to the two new campuses.

 

In developing the plan, you will need to consider the following:

 

• How diverse is the current workforce of King Edward VII College with regards to age, gender, culture?

• What are the organisation’s requirements for a diverse workforce as reflected in its

strategic objectives?

• What factors affect current workforce supply – specifically for the education sector for King Edward VII

College? You should research and identify factors that apply including current economic conditions,

education industry trends, skills and labour shortages, as well as overall unemployment rates. • What is the current staff turnover rate? What issues present with the turnover rate?

 

You will need to submit your workforce plan to the CEO (this will be your assessor). You should also develop

a short briefing paper to accompany your workforce plan and that briefly outlines your analysis and research

(as per the above dot points) and how you have used this to inform the workforce plan.

 

Note that in the workforce plan there is a section to document key issues (both current and future) and

you should use this to document key issues arising from your research and analysis above.

 

In your workforce plan you should document objectives based on the company’s overall strategic

objectives and operational priorities as documented in the Strategic and Operational Plan. The objectives

should be SMART objectives supported by key performance indicators.

 

Your workforce plan should list each of objectives, as well as overall strategies and specific actions to

achieve objectives. The template provided by your assessor will ensure that you set out the workforce plan as

required.

 

Assessment Tasks for BSBHRM513 Manage workforce planning

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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In your plan you will need to address as a minimum: • Strategies that can be used to address the high staff turnover in relation to trainers • Strategies for retaining skilled labour • Strategies to build workforce diversity and cross-cultural management • Strategies for sourcing skilled labour both in relation to the new and existing campuses.

• Strategies to address contingencies. The strategies you develop should also factor in the

scenario where skilled labour is difficult to find for the new campuses.

 

Your assessor will provide you with the date for the submission of your plan and covering report. All of your work should be in clear and concise English. You should email your plan and covering report to your assessor in the role of the CEO. Your email should seek agreement and support for the objectives and proposed performance indicators.

 

Your assessor will email you back in the role of the CEO expressing support or otherwise for your plan. Your assessor may provide you with comments to update your plan which you should incorporate into your plan and send to your assessor as required.

 

Assessment Tasks for BSBHRM513 Manage workforce planning

 

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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Assessment Task 3 Part A: Implement the workforce plan

 

Resources required ▪ Computer and Microsoft Office ▪ Access to the internet for research Context and conditions of assessment This assessment should be completed in the classroom as part of the simulated work environment. The assessor will advise dates for submission.

Instructions to student Imagine that the Workforce Plan has been approved and includes a number of strategies that you need to

action.

 

As the workforce plan includes the objective to increase workforce diversity, you have been asked to

develop a standard statement that can be included on all job advertisements in order to promote equal

opportunity in employment and to encourage diverse groups to apply.

 

Develop the statement and email it to all managers (your assessor) explaining that the statement must now be

included in all job advertisements and explaining why. Your assessor will specify the date by which this tasks

must be completed.

 

You will be assessed on the following:

• An appropriate statement developed to include in all job advertisements.

 

• Email to managers written in clear and concise English and clearly explains the rationale for inclusion

of the statement in job advertisements.

Assessment Tasks for BSBHRM513 Manage workforce planning

 

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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Assessment Task 3 Part B: Implement the workforce plan

 

Resources required ▪ Computer and Microsoft Office ▪ Power point projector

▪ Space for presentation

▪ Access to the internet for research

Context and conditions of assessment This assessment should be completed in the classroom as part of the simulated work environment. The assessor will advise dates for submission.

Instructions to student

 

The approved workforce plan includes the objective to increase diversity, implement succession planning arrangements and to be an employer of choice. Strategies included to achieve this are flexible working arrangements and a new professional development program.

 

Your task is to prepare for, and provide a presentation to staff about a new flexible working arrangements program and a new professional development program to assist in developing existing staff as part of succession planning.

 

Assume that there are currently no flexible working arrangements in place and that the professional

development arrangements are adhoc, relying on individual staff members to undertake their own professional

development.

 

Research the latest flexible working arrangements and professional development programs used by

companies and based on your research, develop and make notes on suitable flexible working arrangements

and a professional development program for King Edward VII College staff.

 

You should ensure that the arrangements you suggest are arrangements that are applicable to a real life

working environment, as well as specifically relevant to the operations of King Edward VII College. For

example, flexible working arrangements may vary depending on the staff member. For example, trainers may

not be able to utilise flexible working arrangements at all times when classes are scheduled. You should

consider if and how you will be able to offer such arrangements in this case.

 

You may find the following web sites useful:

 

http://www.fairwork.gov.au/employee-entitlements/flexibility-in-the-workplace/flexible-working-

arrangements

http://workplaceflexibility.bc.edu/types/types_arrangement_schedules

http://hrcouncil.ca/hr-toolkit/planning-succession.cfm

 

 

 

Assessment Tasks for BSBHRM513 Manage workforce planning

 

 

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

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Once you have completed your research, you will need to develop a presentation to provide to staff

outlining the new flexible working arrangements and professional development program. Your presentation

should be accompanied by power points and include images such as graphics or charts to illustrate points.

Your assessor will advise you of the date for your presentation. Your presentation will need to

last approximately 30 minutes and address the following content:

 

• Details of the new proposed flexible working arrangements, including who it applies to, how the

scheme will operate in practice and any differences in the proposed flexible working arrangements

depending on the staff member job role

• Details of the new professional development program, including who it applies to, what professional

development opportunities there will be, employee budget for professional development and how to

plan and apply for professional development opportunities. You should also indicate when both of the above arrangements will commence.

 

You should provide a suitable introduction to your presentation. Your assessor and fellow students will attend

the presentation in the role of King Edward VII College staff.

 

You can invite questions during or at the end of the presentations and you should ensure you answer

all questions clearly and concisely.

 

You will be assessed on your use of effective communication skills, including speaking clearly and

concisely, responding to questions and active listening.

Assessment Tasks for BSBHRM513 Manage workforce planning

Assessment Tasks for BSBHRM513 Manage workforce planning Jasmine Education Group Version 2.0

Last Updated: 02 Sep 2019 Next Review Date: 02 Sep 2020

Approved by Academic Manager Page 10 of 10

Assessment Task 4: Monitor and review the workforce plan

 

Resources required ▪ Computer and Microsoft Office ▪ Workforce plan

▪ Workforce plan data

▪ Access to the internet for research Context and conditions of assessment This assessment should be completed in the classroom as part of the simulated work environment. The assessor will advise dates for submission. Instructions to student Your assessor will supply you with relevant data in relation to the workforce plan you have developed.

 

You will be required to submit a monitoring and review report to the CEO based on the data supplied to

you by your assessor and that addresses the following:

 

• A review of your workforce plan against patterns in existing employee and workforce changes.

• An analysis of the trends of over or under supply of labour in the external environment.

• Effects of labour trends on demand for labour

• A review of employee satisfaction data

• Current government policy that influences labour demand and supply

• Evaluation of the changes to the workforce as a result of the workforce plan

 

You will also need to update your workforce plan in response to the above. You should provide your report

plus your updated plan to your trainer/assessor in the role of the CEO by the date specified.

 

Your report and updated plan must be in clear and concise English. Your report should clearly indicate

the changes that you have made to your plan.