Change Theories in Scholarly Literature
Change Theories in Scholarly Literature
Research change theories in scholarly literature and on the Internet. Develop a scenario and describe application of a change theory from the perspective of an advanced practice nurse leader.
Change Theories and Their Application in Nursing Leadership
Change theories play a crucial role in health care, especially when implementing new practices, technologies, or protocols. As an advanced practice nurse leader, understanding and applying these theories can help ensure successful transitions, improved outcomes, and staff engagement. One widely used change theory in health care is Lewin’s Change Theory, which consists of three stages: Unfreezing, Changing (or Moving), and Refreezing.
Scenario: Implementing a New Electronic Health Record (EHR) System in a Hospital
Background
A medium-sized hospital is transitioning to a new electronic health record (EHR) system that promises to improve patient documentation, streamline workflow, and enhance interprofessional communication. However, many nurses are resistant to the change, citing concerns over the learning curve, fear of technology, and potential disruptions to patient care during the transition. The advanced practice nurse leader is tasked with leading this change and ensuring the nursing staff adopts the new system efficiently.
Application of Lewin’s Change Theory
- Unfreezing Stage
The unfreezing stage involves preparing the organization for the upcoming change and helping staff recognize the need for it. As the advanced practice nurse leader, I would begin by holding meetings with nursing staff, explaining why the new EHR system is necessary. I would highlight the benefits, such as improved patient safety, faster documentation processes, and better access to patient data. I would also acknowledge their concerns and provide reassurance that training and support would be offered. To make staff open to the change, I would collect feedback from nurses, address their worries, and create a sense of urgency for adopting the new system, emphasizing how it aligns with the hospital’s goals of improving patient care. - Changing (Moving) Stage
In this stage, the actual transition to the new system begins. As a nurse leader, I would organize hands-on training sessions where nurses could practice using the new EHR system in a simulated environment before full implementation. I would assign superusers or tech-savvy nurses as mentors to help others during the transition. Communication would be crucial; I would keep lines open for questions and concerns, ensuring that troubleshooting support is available. It is essential to foster a learning environment where mistakes are treated as opportunities for improvement rather than sources of punishment. This would encourage staff to embrace the change more readily. - Refreezing Stage
Once the EHR system is in place and nurses have adapted, the final step is to reinforce the change so that it becomes a part of the hospital’s routine. In the refreezing stage, I would focus on solidifying the new processes by establishing clear guidelines, incorporating the new system into policies, and celebrating early successes. For example, I would highlight stories of how the new EHR improved patient outcomes or made documentation more efficient. Regular check-ins and continued training would ensure that nurses are comfortable with the system and that it becomes a natural part of their workflow. Additionally, I would create forums where nurses could share tips or suggestions for optimizing the system, further reinforcing its value.
Conclusion
Using Lewin’s Change Theory, an advanced practice nurse leader can guide staff through the stages of unfreezing, changing, and refreezing to ensure the successful adoption of a new EHR system. By addressing concerns early on, offering ample training, and reinforcing the benefits of the system, the nurse leader can minimize resistance, ensure a smooth transition, and promote long-term success with the change.
References
- Lewin, K. (1951). Field Theory in Social Science. Harper & Row. https://www.amazon.com/Field-Theory-Social-Science-Selected/dp/0029198207
- Cameron, E., & Green, M. (2019). Making Sense of Change Management: A Complete Guide to the Models, Tools, and Techniques of Organizational Change. Kogan Page. https://www.amazon.com/Making-Sense-Change-Management-Techniques/dp/0749496974
- Stetler, C. B., Ritchie, J. A., Rycroft-Malone, J., & Charns, M. P. (2014). Leadership for evidence-based practice: Strategic and functional behaviors for institutionalizing EBP. Worldviews on Evidence-Based Nursing, 11(4), 219-226. https://onlinelibrary.wiley.com/doi/abs/10.1111/wvn.12044