course project customer relationships

You have received the below email from a customer and must respond to the complaint about credit memo. Your assignment is to write a professional business letter that will serve as the cover letter for an updated credit/refund.

Hello Bookkeeper,

I don’t know what is going on with your company. I just received a credit memo for 16 hours of web services and 8 hours of storage services, I returned a flash drive and received a credit. I am requesting a full refund for the flash drive.

I am not paying this bill. What is going on? I need a full refund for the flash drive, and if this isn’t cleared up I will never use your services and would not recommend your services to anyone.

Sincerely,

Maria Omari

For inspiration on how to write your business letter, review the Rasmussen College Business Writing guide for ideas.

Save your assignment as a Microsoft Word document.

 

Do you need a similar assignment done for you from scratch? Order now!
Use Discount Code "Newclient" for a 15% Discount!