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ICT Project Management – Assessment Task 2 LAST UPDATED: December 2015, Version No. 3.0

Page 1 of 3

T. +61 2 9283 4388 | E. info@wic.nsw.edu.au Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

Assessment 2 – Case Study

Instructions:

You need to analyse two different case scenarios and complete tasks mentioned after each scenario.

You need to demonstrate your ICT project management ability to finalise project budget, human resource management and quality management.

Duration:

Trainer will set the duration of the assessment.

Evidence required:

Tasks Evidence Submission

Project Cost Management

 

A completed Gantt chart with appropriate resources allocated

A budget report

In printing

Project Human Resource Management

A paragraph (not more than 300 words) explaining changes from the original plan to the new plan

Screen shot of a new budget report

Screen shot of the “Resource Usage” view to see each person’s work each month

In printing

Case scenario 1

Windsor Institute has 50 employees and wants to increase employee productivity by setting up an internal software applications training program. The training program will teach employees how to use Microsoft software programs such as Windows 8 and Office 2010. Courses will be offered in the evenings and on Saturdays and taught by qualified volunteer employees. Instructors will be paid $30 per hour.

In the past, employees were sent to courses offered by local vendors during company time. In contrast, this internal training program should save the company money on training as well as make people more productive. The Human Resources department will manage the program, and any employee can take the courses. Employees will receive a certificate for completing courses, and a copy will be put in their personnel files. The company needs to set up a training classroom, survey employees on desired courses, find qualified volunteer instructors, and start offering courses. The company wants to offer the first courses within six months. One person from Human Resources is assigned full time to manage this project, and top management has pledged its support.

Four people from various departments (Mike Smith and Lisa Robbins from IT, Jim Mulcahy from Marketing and Bill Jones from Corporate) are available part time to support the full-time Human Resources person, Terry, on the project. Assume that Terry’s hourly rate is $30. Two people from the Information Technology department will each spend up to 25% of their time supporting the project. Their hourly rate is $40. One person from the Marketing department is available 25% of the time at $30 per hour, and one person from Corporate is available 30% of the time at $25 per hour.

ICT Project Management – Assessment Task 2 LAST UPDATED: December 2015, Version No. 3.0

Page 2 of 3

T. +61 2 9283 4388 | E. info@wic.nsw.edu.au Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

 

Project Summary

Project name Software Application Training Project

Sponsor name John Daly

Sponsor department IT

Type of project IT Training

Project description Internal IT Training held during evening hours in Microsoft products

Project manager Project Manager

Team members Terry Reed, Mike Smith, Lisa Robbins, Jim Mulcahy & Bill Jones

Date project was proposed 01/05/11

Date project was approved or denied

15/05/11

Initial cost estimate $150,000

Initial time estimate 120 Days

Dates of milestones (e.g. project approval, funding approval, project completion)

Started – 16/05/11, Completed – 3/10/11

Actual cost $119,954

Actual time 108 Days

Location Internal

 

Gantt chart (incomplete):

ICT Project Management – Assessment Task 2 LAST UPDATED: December 2015, Version No. 3.0

Page 3 of 3

T. +61 2 9283 4388 | E. info@wic.nsw.edu.au Lower Ground, 101 Sussex St., Sydney NSW 2000 Australia | www.wic.nsw.edu.au

ABN: 19 080 559 600 | CRICOS CODE: 01856K | RTO: 90501

Task: Project Cost Management

a) Enter information provided above about time and hourly wages into the Resource Sheet. Assume that the cost to build the two classrooms will be $100,000 and enter it as a fixed cost.

b) Using your best judgment, assign resources to the tasks(refer to the incomplete Gantt chart) .

c) View the Resource Graphs for each person. If anyone is over allocated, make adjustments. Take screen shot of the budget report

Task: Project Human Resource Management

a) Assume that the Marketing person (Jim) will be unavailable for one week, two months into the project, and for another week, four months into the project. Make adjustments to accommodate this unavailability, so the schedule does not slip and costs do not change. Document the changes from the original plan and the new plan.

b) Add to each resource a 5% raise that starts three months into the project. Screen shot a new budget report.

c) Use the Resource Usage view to see each person’s work each month. Screen shot a copy.

 
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