Lesson Learned Report

Lessons Learned Report (companion Web site)

Prepared by: Date:

Project Name:

Project Sponsor:

Project Manager:

Project Dates:

Final Budget:

1. Did the project meet scope, time, and cost goals?

2. What was the success criteria listed in the project scope statement?

3. Reflect on whether or not you met the project success criteria.

4. In terms of managing the project, what were the main lessons your team learned?

5. Describe one example of what went right on this project.

6. Describe one example of what went wrong on this project.

7. What will you do differently on the next project based on your experience working on this project?

 

(Chapter 3 sample)

TABLE 3-16 Lessons-learned report (abbreviated)
© Cengage Learning 2014
Project Name: JWD Consulting Project Management Intranet Site Project
Project Sponsor: Joe Fleming
Project Manager: Erica Bell
Project Dates: May 2 – November 4
Final Budget: $150,000
1. Did the project meet scope, time, and cost goals? We did meet scope and time goals, but we had to request an additional $10,000, which the sponsor did approve.
2. What were the success criteria listed in the project scope statement? Below is what we put in our project scope statement under project success criteria: “Our goal is to complete this project within six months for no more than $140,000. The project sponsor, Joe Fleming, has emphasized the importance of the project paying for itself within one year after the intranet site is complete. To meet this financial goal, the intranet site must have strong user input. We must also develop a method for capturing the benefits while the intranet site is being developed and tested, and after it is rolled out. If the project takes a little longer to complete or costs a little more than planned, the firm will still view it as a success if it has a good payback and helps promote the firm’s image as an excellent consulting organization.”
3. Reflect on whether you met the project success criteria. As stated above, the sponsor was not too concerned about going over budget as long as the system would have a good payback period and help promote our firm’s image. We have already documented some financial and image benefits of the new intranet site. For example, we have decided that we can staff the PMO with one less person, resulting in substantial cost savings. We have also received excellent feedback from several of our clients about the new intranet site.
4. In terms of managing the project, what were the main lessons your team learned from this project? The main lessons we learned include the following:

· Having a good project sponsor was instrumental to project success. We ran into a couple of difficult situations, and Joe was very creative in helping us solve problems.

· Teamwork was essential. It really helped to take time for everyone to get to know each other at the kick-off meeting. It was also helpful to develop and follow a team contract.

· Good planning paid off in execution. We spent a fair amount of time developing a good project charter, scope statement, WBS, schedules, and so on. Everyone worked together to develop these planning documents, and there was strong buy-in.

· Project management software was very helpful throughout the project.

5. Describe one example of what went right on this project.
6. Describe one example of what went wrong on this project.
7. What will you do differently on the next project based on your experience working on this project?

 
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