Can You Do My Assessment Questions

Course Textbook

Bennett-Alexander, D. D., & Hartman, L. P. (2009). Employment law for business (6th ed.).

New York, NY: McGraw-Hill.

 

Question 1

1. Which of the following is not covered by the EEOC’s definition of contingent worker?

Answer

    an employee hired through a staffing firm.
    a temporary, seasonal, or part-time worker.
    an applicant.
    an independent contractor.

4 points

Question 2

1. The employment-at-will doctrine means that

Answer

    An actor must agree to follow the instructions by the play’s director in order to be cast in a play by William Shakespeare.
    Highly paid skilled workers in the building trades can pass their jobs on to a relative when they die.
    An employer can terminate an employee for any reason as long as the reason is not a violation of public policy or against the law.
    Government employees lose their constitutional rights when on the job.

4 points

Question 3

1. Marilyn was employed at the Quick Stop. She was fired for allegedly stealing from the cash draw. Marilyn denied taking the money. She applied for another position at the local Food Mart. When asked why she left her last job, she explained that her manager fired her for stealing; however, she continued to deny stealing the money. Marilyn did not get the job at the Quick Mart. She contacted a lawyer to discuss her options.

Answer

    Marilyn does not have a cause of action against Quick Stop for defamation because her reputation has not been harmed.
    Marilyn does not have a cause of action against Quick Stop for defamation because she told the manager at Food Mart about the allegations.
    Marilyn has a cause of action for defamation against Quick Stop because she was forced to repeat the defamatory remarks to her prospective new employer.
    Marilyn has a cause of action for defamation because the manager at Quick Stop would have provided the information if he had been asked for a reference.

4 points

Question 4

1. Ms. Lee was employed as a secretary at Burton Trucking. She was fired from her job when she refused to perjure herself at a trial where her employer was the defendant. She filed a wrongful discharge lawsuit against her former employer. Ms. Lee will:

Answer

    prevail if the state where the lawsuit was filed recognizes a public policy exception to the employment-at-will doctrine.
    prevail only if she proves she was telling the truth.
    will lose because the employment-at-will doctrine completely insulates the employer from liability.
    will lose because her testimony provided the basis for a defamation lawsuit by her former employer.

4 points

Question 5

1. An employer seeks applicants for entry-level jobs from among those with experience in a segment of her industry that has typically exhibited hostility toward groups defined by certain protected traits. This form of recruitment is:

Answer

    probably wrongful, because it is illegal to limit applicants to those with experience, unless the experience sought is experience in the precise industry segment in which the employer operates.
    perfectly legal.
    probably wrongful, because the applicant pool will be virtually devoid of members of these groups.
    perfectly legal, as long as the employer hires the most experienced applicants.

4 points

Question 6

1. An effective method to minimize the possibility that a prior employer of a prospective employee will refuse to provide a reference on the grounds that a reference can give rise to defamation liability is

Answer

    to require all prospective employees to sign a document releasing former employers from liability for providing references, and providing a copy of the release to prior employers from whom references are sought.
    conduct reference checks secretly.
    have the references checked by an unrelated third party.
    check only references that are adequately insured against defamation.

4 points

 

Question 7

1. Which factor is not part of the economic realities test used by the courts to determine whether a worker is an employee or an independent contractor?

Answer

    the degree of control exerted by the alleged employer over the worker.
    how integral the work is to the alleged employer’s business.
    the degree of skill required by the worker.
    whether the alleged employer withholds payroll taxes or provides worker’s compensation

4 points

 

Question 8

1. Davis Hosiery Mills has each new employee sign a form acknowledging receipt of the company’s handbook. The handbook states that employees will be terminated for good cause only. It also contains a disclaimer, in small print, which informs the employee that the employment relationship is “at will.” An employee of Davis Hosiery sues for wrongful termination.

Answer

    The employee cannot sue because termination for good cause is not generally recognized as a limitation to employment-at-will, even when placed in an employee handbook.
    Davis Hosiery will win the case because the employee signed a form acknowledging that the employment relationship at Davis Hosiery is “at will.”
    Depending on the statutes or court decisions in the state where Davis Hosiery is located, the employee can proceed with the lawsuit because the disclaimer was neither prominent nor conspicuous.
    The employee cannot sue if she lost her copy of the handbook.

4 points

Question 9

1. Mr. Jones was employed by Barker Sock Company as a sewing machine repairman in Plant #5. He, along with the other 700 employees, was informed that the plant had been permanently closed by a written notice on the door when he arrived at work.

Answer

    Mr. Jones’ only recourse is to file for unemployment benefits.
    Mr. Jones has no recourse because he was an employee-at-will.
    Mr. Jones may be eligible to receive his salary and benefits for the next 60 days.
    None of the choices are correct.

4 points

 

Question 10

1. Grand Lake Bridge Builders is hiring Material Handling Laborers. The job requires the ability to lift or move objects weighing 100 pounds. Shannon Marshall, who is 5’9” tall and looks to weigh about 135 pounds applies for the job. Grand Lakes wants to ensure that she is physically capable of doing the job.

Answer

    Grand Lake can require Shannon to take a pre-employment physical examination before wasting time and money on the rest of the application process, such as an interview, drug test and background check.
    If Grand Lake makes a conditional job offer to Shannon, it can require her to take a physical examination before wasting time and money on the rest of the application process, such as the drug test and background check.
    Grand Lake cannot require Shannon to take a preemployment physical examination as a condition of employment, but can require a physical examination after a job offer has been made, provided that all of the non-medical aspects of the application process are completed before the physical examination.
    Grand Lake can avoid this problem by keeping a set of 100 pound weights in the office and requiring all applicants to lift them at the time of the interview.

 

Question 1

1. In the workplace of the private sector employer:

Answer

    employee rights under the Privacy Protection Act of 1974 are stronger than the rights of the employer under the Act.
    employees have no legitimate expectation to any privacy rights.
    employees have limited rights to privacy in the workplace.
    employees have an absolute right to privacy in the workplace.

4 points

Question 2

1. Kay Poplin was employed as a dental hygienist for Dr. Clark Smith. Dr. Smith rubbed up against her body during working hours and asked for sex. Dr. Smith called her home at all hours of the night making lewd sexual comments. He would drop by her home unannounced 3 to 4 times a week, exposing himself and asking for sex when she opened the door. Kay quit her job.

Answer

    Kay has a cause of action for violation of the Privacy Act.
    Kay has a cause of action for intrusion into seclusion.
    Kay does not have a cause of action because she did not call the police.
    Kay does not have a cause of action because the outrageous conduct took place outside the workplace.

4 points

 

Question 3

1. Andrew was employed by the Emerald City in the accounting department. David, the head of the department, stormed into Andrew’s office demanding to search the files and all records of payments made by Emerald City to Holland Construction. David accused Andrew of getting “kick backs” from Holland Construction. Andrew attempted to leave the office during the search and David closed the door and told him to stay until all of the files had been reviewed.

Answer

    Andrew’s 4thAmendment rights have been violated because the search was per se unreasonable.
    Andrew has a claim for defamation.
    Andrew has a cause of action for false imprisonment.
    Andrew has no recourse because the search was reasonable.

4 points

Question 4

1. An employer cannot be held liable to an employee for the tort of intrusion into seclusion unless, among other things:

Answer

    the employee was entitled to privacy in the area into which the employer is alleged to have improperly intruded.
    the employee failed to waive his privacy interest.
    the employee waived his privacy interest.
    the employee can demonstrate that the seclusion was rationally related to a legitimate employer interest.

4 points

Question 5

1. Lane was employed by the county as the public assistance coordinator. She was fired after her office was searched by her supervisor. Her supervisor claimed that she searched the office looking for evidence that Lane was engaged in food stamp fraud.

Answer

    Lane’s 4thAmendment rights have been violated because the search was per se unreasonable.
    Lane has no recourse because her employer had reasonable grounds to suspect the search would reveal that she was engaged in food stamp fraud.
    Lane can file an action based on the Privacy Act.
    Lane can file a claim based invasion of privacy.

4 points

 

Question 6

1. A private employer’s regulation of off-work activities may be limited by:

Answer

    common law privacy protections.
    the Privacy Act of 1974.
    the Fourth Amendment.
    a complaint to the Privacy Protection Study Commission.

4 points

Question 7

1. For which of the following does Josh, an employee, generally have the greatest expectation of privacy?

Answer

    Josh’s desk drawers in his office.
    Josh’s briefcase that he carries to and from the office and home.
    Josh’s business use company car.
    Josh’s locker at work.

4 points

Question 8

1. An employee unreasonably detained during a search by a private employer may have a viable cause of action against the employer for:

Answer

    defamation.
    false imprisonment.
    assault.
    battery.

4 points

 

Question 9

1. Someone claiming to be an employee of the employer for whom Bernie works has been handing out flyers denigrating the employer at a local shopping mall. Bernie’s employer had its security force search all of the employees’ lockers to see if they had any of the flyers.

Bernie can file an action against his employer under the 4th amendment if

I. His employer is a private company that has a government contract. II. His employer is a state or local government. III. His employer is the federal government. IV. His employer is a non-profit organization.

Answer

    I, II and IV.
    I, III and IV
    II and III.
    III and IV.

4 points

Question 10

1. Under the Privacy Act of 1974:

Answer

    an employee can seek both civil and criminal remedies for violations of the act by private sector employers only.
    an employee can seek both civil and criminal remedies for violations of the act by private sector employers and federal government employers.
    an employee can seek both civil and criminal remedies for violations of the act by federal government employers.
    an employee is barred from legal remedies unless they can demonstrate interference with the orderly functioning of the government.

 

 

Question 1

1. Mandatory Arbitration Agreements wherein the employee agrees to arbitrate all disputes arising out of his/her employment relationship

Answer

    do not interfere with the employee’s right to file a claim for discrimination with the EEOC.
    prevent an employee from pursuing a claim for discrimination with the EEOC.
    are enforceable except when the employer violates Title VII of the Civil Rights Act.
    are not enforceable unless authorized by the EEOC.

4 points

 

 

 

Question 2

1. Carrie Farini, a white woman, applies for a job as a waitress at the Redbone Cajun and Soul Food Restaurant. Although she has prior experience as a server at other dining establishments, she is not hired because she is white. All of the waiters at the Redbone are black men.

Answer

    Carrie can bring a complaint of discrimination under Title VII based on race.
    Redbone can defend the case on the basis that race is a bona fide occupational qualification to work in the dining room at Redbone because it is presenting a soul food dining experience.
    Carrie can reapply to work at the Redbone if she is willing to work wearing “black face” make-up.
    Carrie can bring a complaint of discrimination under section 1983.

4 points

Question 3

1. Nemo Gill was hired by the Spectacular Tropical Aquarium and agreed to submit any disputes arising out of his employment to binding arbitration. Nemo was fired when he became a “Rastafarian” and urged his co-workers to become vegetarians and smoke ganja. Without waiting for the results of the arbitration, Nemo filed a complaint alleging religious discrimination with the EEOC. The EEOC quickly filed a lawsuit on his behalf. Spectacular moved to have the EEOC’s lawsuit dismissed on the grounds that Nemo signed a valid arbitration agreement.

Answer

    The EEOC cannot bring a lawsuit enforcement action against Spectacular because Nemo signed the mandatory arbitration agreement.
    The EEOC can bring a lawsuit enforcement action against Spectacular despite Nemo’s agreeing to arbitration.
    The EEOC cannot bring a lawsuit enforcement action against Spectacular because Nemo did not wait for the results of the arbitration.
    The EEOC cannot bring a lawsuit enforcement action against Spectacular because Nemo’s urging his co-workers to smoke ganja and become vegetarians had nothing to do with his job.

4 points

 

Question 4

1. The Civil Rights Act of 1964 prohibits discrimination

Answer

    relating to employment, women in sports and housing.
    relating to employment only.
    relating to employment, women in sports, housing, education, and public accommodations.
    relating to employment, education, and public accommodations.

4 points

Question 5

1. Every successful claimant in a Title VII case is eligible to receive

Answer

    back pay, front pay and liquidated damages.
    back pay, front pay, attorney fees and punitive damages
    back pay, front pay, attorney fees, punitive damages, and compensatory damages
    back pay, front pay, and compensatory damages

4 points

Question 6

1. Actionable racial harassment:

Answer

    must be either severe or pervasive enough to alter the conditions of employment and create an abusive working environment.
    exists only where the victim is not a member of a majority race.
    exists only where the victim is not a member of the race that is the majority in the workplace.
    must be both severe and pervasive enough to alter the conditions of employment and create an abusive working environment.

4 points

Question 7

1. Marc Brown is a chemical engineer with a graduate degree from MIT. Mr. Brown is African American. He applied for a chemical engineering position with Kincaid Paper Company. Although he was qualified for the job, he was not offered the position. Mr. Brown happened to see the job advertised in the newspaper 2 weeks after he had been rejected.

Answer

    Mr. Brown does not have a cause of action for discrimination.
    Mr. Brown can offer evidence to satisfy the elements of a prima facie case.
    Mr. Brown cannot offer evidence to satisfy the elements of a prima facie case.
    Mr. Brown is not eligible to file a claim under Title VII.

4 points

 

Question 8

1. When an employee has complained to his/her employer about racial harassment, the employer should

Answer

    not investigate if there has only been one isolated incident of misconduct because one incident does not rise to the level of racial harassment.
    investigate and take immediate corrective action.
    avoid future communications with the employee in order to prevent a complaint with EEOC for reprisal because the employee complained about the harassment.
    eliminate any future harassment problems by terminating all employees involved, including the employee that complained.

4 points

Question 9

1. A person who brings a claim of employment discrimination under 42 U.S.C section 1981 must show that

Answer

    there was a conspiracy to cause discrimination by other persons at the workplace.
    that the person who discriminated was acting under color of state law.
    that the discrimination occurred in connection with an employment contract.
    that the discrimination was based on a disparate impact.

4 points

Question 10

1. Sally Landon is employed by Kent Electronics, Inc. in its London facility. Kent Electronics, Inc. is a U.S. corporation. Sally is not a U.S. citizen. Sally’s job was eliminated in a recent reduction in force. She noticed that only women were laid off. She contacted EEOC in Washington, D.C. to file a claim for discrimination.

Answer

    Sally’s claim will be investigated by EEOC.
    Sally’s claim cannot be filed with EEOC because the discrimination did not occur in the United States.
    Sally’s claim cannot be filed with EEOC because she is not a U.S. citizen and she does not live in the United States.
    Sally’s claim will be investigated by EEOC, but not all remedies available to U.S. citizens will be available to Sally.

 

Question 1

1. White Swan Motors practice of hiring only applicants recommended by its employees has been found to have an adverse impact on non-White applicants. White Swan plans to implement a voluntary affirmative action plan. Which of the following actions is not available to White Swan as part of its plan?

Answer

    Training and programs, including on-the-job training, for minorities to enable them to develop the skills and experience necessary to perform jobs at White Swan.
    Recruiting activity that is extensive and focused on identifying minority applicants for jobs at White Swan.
    Designate certain positions at White Swan to be filled by minority applicants.
    Training of existing employees on the elements of the affirmative action plan.

4 points

Question 2

1. Judicial Affirmative Action is a remedy imposed by the courts when:

Answer

    workplace discrimination has been found in violation of Title VII and an affirmative action plan is the appropriate remedy.
    federal contractors fail to comply with Executive Order 11246.
    voluntary affirmative action plans result in reverse discrimination.
    voluntary affirmative action plans fail to eliminate workplace discrimination.

4 points

Question 3

1. Reverse discrimination cases are approximately:

Answer

    12 percent of the EEOC’s case load and are rarely found to be meritorious.
    3 percent of the EEOC’s case load and are often found to be meritorious.
    3 percent of the EEOC’s case load and are rarely found to be meritorious.
    12 percent of the EEOC’s case load and are often found to be meritorious.

4 points

Question 4

1. Research has shown that the group that has made the most gains under affirmative action is:

Answer

    African-American men.
    African-American women.
    White women.
    Asian men.

4 points

 

Question 5

1. Executive Order 11246:

Answer

    regulates federal government contractors and lawsuits by private employees.
    allows private employees to sue the Secretary of Labor to compel federal contractors to comply with the provisions of the Order.
    is administered by the Secretary of Labor and the Office of Special Counsel.
    prohibits the use of affirmative action plans.

4 points

Question 6

1. A “corporate management compliance evaluation” is:

Answer

    an evaluation used to determine if federal contractors have developed the required affirmative action plan.
    an evaluation used to determine whether there are artificial barriers preventing women and minorities from being promoted to mid and senior level management positions.
    an evaluation used to determine if the federal contractor has achieved the placement goals set by the Office of Federal Contract Compliance Programs.
    an evaluation of the federal contractor’s report addressing the under representation of women and minorities as it relates to availability in the workforce.

4 points

Question 7

1. Ace Incorporated is a government contractor and has a single manufacturing facility located in Newark, Delaware, a small college town. Ace has 65 employees with all of them living within 20 miles of the facility. Of the employees, 64 of them are native Delawareans. Ace must do an availability analysis. Ace must therefore compare the percentage of female and minority employees regarding:

Answer

    the workforce percentages available in the entire United States.
    the workforce available within a 20 mile radius of Newark, DE.
    the workforce available in Delaware and the closest surrounding states.
    the workforce available in Newark, DE.

4 points

 

Question 8

1. The Glass Ceiling Commission found that:

Answer

    Women make up close to half of the labor force in the United States and held 5% of senior level jobs in corporations.
    It is easier for women and minorities to enter at the mid- and senior-level corporate management than to advance from the entry level.
    Women and minorities are frequently routed into career paths like customer relations and human resources, which do not lead to top level jobs.
    All of the above are correct

4 points

Question 9

1. Title VII allows an employer to develop a voluntary affirmative action program:

Answer

    to redress chronic under representation of a group in an industry.
    to redress chronic under representation of a group in society.
    to redress chronic under representation of a group in that employer’s workplace.
    only if ordered by a federal judge.

4 points

Question 10

1. Segregation in the workplace was legal in many parts of the United States until:

Answer

    the 1954 Supreme Court case of Brown v. Topeka Board of Education.
    the passage of the Civil Rights Act of 1964
    the 1979 Supreme Court case of United Steelworkers of America, AFL-CIO v. Weber.
    the 1971 Supreme Court case of Griggs v. Duke Power.
 
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HR Performance Issues And Motivation

According to our text (Baack, 2012), the field of organizational behavior has emerged from other aspects of management. The human relations movement in management really only began in 1927 with the Hawthorne Studies. Researchers Elton Mayo and Fritz Roethlisberger conducted the study focusing on people moreso than productivity (Baack, 2012).

Several components of the Hawthorne study are incorporated in current human resource functions. The main idea behind this study is that workers are motivated by more than money. As a member of the workforce management team at my current employer, we are constantly impacted by the components of this study. We are always seeking to create positive organizational behavior where workers increase productivity and a favorable customer experience.

According to our text, Culture represents organizational elements that reflect the organization’s history (Baack, 2012).   There are several differences in the

dynamics between dominant cultures and subcultures at my current employer.  In the past we have had a culture marked by callousness and disregard for customer service.  We lost over a million of our five million customers in one year and were soon to be out of business.   In 2011 the company filed for a financial restructuring and implemented the “New Day” company branding.

While the dominant culture articulates the core values of the organization subcultures tend to form beneath the layers.  A subculture or subgroup of a culture arises from common problems, situations, and experiences members of the culture may encounter (Baack, 2012).   Our text states that “Three levels of culture interact with one another and influence behaviors in organizations: observable artifacts, espoused values, and enacted values” (Baack 2012, Chap 2.1).   During reorganization, it is important to understand the impact of the company culture.  The strong undertones of being set in ones ways and never taking personal responsibility have all but derailed efforts for change and reorganization.  To this end, earlier this year the company has entered into negotiations to sell off portions of the organization to our competitors.

As departments are being dismantled and long-term employees are being reduced and replaced by temporary staff, one must be open and aware to the fact that we are merging with a company that exhibits a strong culture marked by high morale and lower levels of turnover.  Organizational mergers and acquisitions ignite the need for understanding diversity.   Our text reports that by comprehending how a culture operates, an employee who wishes to remain will seek to fit in (Baack 2012, Chap 2.1).   My guideline is simply to embrace diversity.

Cognitive and Non-Cognitive Abilities   Describe the cognitive and non-cognitive abilities relating to Emotional Intelligence. Provide an example of how you might use EQ in your daily life. Respond to at least two of your peers for this posting with suggestions that might work for them within their daily lives.

According to text (Baack 2012), “Emotional intelligence plays a role in success at work. It may predict the ability to lead, and constitutes a major asset when working in jobs with high levels of social interaction (Goleman, 1995; Mayer, Salovey, & Sluyter, 1997)”. (Baack 2012), states that emotional intelligence (EI) reflects a person’s the cognitive and non-cognitive abilities to detect and manage emotional cues and information. These evaluations affect the individual’s success on the job. People involved in their jobs are less likely to be absent from work and are less likely to quit or resign.

It is perceptions or how a person views himself or herself as well as the job that influence how one responds emotionally to tasks, coworkers, and other organizational elements. Daniel Baack (2012) reports that five personality traits associated with workplace outcomes are self-concept, self-esteem, self-efficacy, self-monitoring as well as emotional intelligence. Our text (Baack 2012), used the example of how Dirk Nowitzki famously overcame flu symptoms in the 2011 NBA Finals in order to defeat the Miami Heat. Being an diehard Mavs fan, I remember this game well and Nowitzki while humble, effectively used elevated levels of self-efficacy for the win.

It helps to identify EI, because an unexamined self-concept, and lesser degrees of emotional intelligence reduce a person’s ability to function effectively in the workplace. On my job, floor supervisors have to spend a lot of time working with employees who have poor self-esteem, low self-efficacy, the lack of self-monitoring skills. It is the role of human resource selection process to choose the more qualified applicant so as to eliminate the possible drain on managers and staff working with employees that exhibit such characteristics. According to authors Parker, Keefer, and Wood (2011), Emotional Quotient Inventory, can be a useful tool to measure multiple EI dimensions.

“Although several brief instruments are available for the emotional intelligence (EI) construct, their conceptual coverage tends to be quite limited. One notable exception is the short form of the Emotional Quotient Inventory (EQ-i:S), which measures multiple EI dimensions in addition to a global EI index”

References

Baack, D. (2012).  Organizational behavior . San Diego, CA: Bridgepoint Education, Inc.

Parker, J. A., Keefer, K. V., & Wood, L. M. (2011). Toward a brief multidimensional assessment of emotional intelligence: Psychometric properties of the Emotional Quotient Inventory—Short Form. Psychological Assessment23(3), 762-777. doi:10.1037/a0023289

ERG Theory and Maslow’s Hierarchy    Describe the similarities and differences between the ERG Theory and Maslow’s Hierarchy. How have you used either of the two theories in daily life? Respond to at least two of your peers for this posting.

Maslow’s premise is that human nature is basically good. Maslow’s hierarchy of needs is straight-forward and very interesting and can be viewed as pyramid of self-actualization. Clayton Adler (1969) redefined Maslow’s theory in his own terms using three broad classes of needs: Existence needs (E), Relatedness needs (R), and Growth needs (G). Modern human relations researchers view the negative version of these needs as low self-esteem and inferiority complexes.  According to Boeree, (n.d.), Maslow felt that Adler was really onto something when he proposed that failing to achieve physiological and safety needs was at the root of many, if not most, of our psychological problems.

Most organizations utilize some form of these theories in daily activities. The most obvious is federal regulations on breaks and lunch. An effective manager generally provides snacks and breaks for a productive company meeting. “We, more often than not, have quite a bit of love and belonging, too.  It’s a little respect that often seems so very hard to get!” Boeree, C. (n.d.).

Boeree, C. (n.d.). My Webspace files – Shippensburg University of Pennsylvania. . Retrieved June 26, 2014, from http://webspace.ship.edu/

ERG

Clayton Adler (1969) redefined Maslow’s theory in his own terms using

Three broad classes of needs.

1.      Existence needs (E):  Need for basic material necessities (mirroring Maslow’s physiological and safety needs).

2.      Relatedness needs (R): Maintaining interpersonal relationships (mirroring Maslow’s social needs).

3.      Growth needs (G): Self-development and personal growth & advancement (mirroring Maslow’s self-actualization level).

References:

Alderfer, C. P (1969). An empirical test of a new theory of human needs; organizational behavior and human performance, 4 (2), 142–175

Baack, D. (2012). Organizational behavior. San Diego, CA: Bridgepoint Education, Inc.

Boeree, C. (n.d.). My Webspace files – Shippensburg University of Pennsylvania. . Retrieved June 26, 2014, from http://webspace.ship.edu

 
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Organizational Behavior Chapter 2 Multiple Choice Questions

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Multiple Choice Quiz
1
The degree to which employees identify with and are emotionally committed to their work is referred to as:
A) job satisfaction.
B) employee competencies.
C) espoused values.
D) enacted values.
E) employee engagement.
2
Which of the following is not explicitly stated in the model of individual behaviour and performance?
A) Motivation
B) Self-efficacy
C) Role perceptions
D) Situational factors
E) Ability
3
Employee performance will decrease if this factor weakens.
A) Motivation
B) Ability
C) Role perceptions
D) All of the above
E) Only ‘a’ and ‘b’ affect employee performance
4
Direction, intensity, and persistence are three dimensions of:
A) motivation.
B) organizational citizenship.
C) role perceptions.
D) person-job matching.
E) ability.
5
The natural aptitudes and learned capabilities required to successfully complete a task are referred to as:
A) talent.
B) ability.
C) motivation.
D) antecedents.
E) role perceptions.
6
Ability includes which of these?
A) Direction and intensity
B) Natural aptitude and intensity
C) Persistence and direction
D) Intensity and learned capabilities
E) Natural aptitudes and learned capabilities
7
The abilities, values, personality traits, and characteristics of people that lead to superior performance are called:
A) values.
B) skills.
C) competencies.
D) aptitudes.
E) perceptions.
8
Goal-directed activities under the individual’s control are known as:
A) learning.
B) tacit knowledge.
C) self-efficacy.
D) task performance.
E) organizational citizenship.
9
Conditions beyond an employee’s immediate control that constrain or facilitate his or her behaviour are:
A) role perceptions.
B) abilities.
C) competencies.
D) situational factors.
E) all of the above.
10
Acts such as work avoidance or making nasty comments about others are examples of:
A) counterproductive work behaviours.
B) situational factors.
C) organizational citizenship.
D) enacted values.
E) values incongruence.
11
Values congruence refers to situations where:
A) individual values are the complete opposite of company values.
B) two or more entities have similar value systems.
C) employees’ values differ from their managers’ values.
D) companies in the same industry have the same values systems.
E) managers see differences between their personal values and organizational practices.
12
Which of the following is NOT a cross-cultural value?
A) Power distance
B) Individualism
C) Organizational memory
D) Uncertainty avoidance
E) Achievement-nurturing orientation
13
Employees with high uncertainty avoidance:
A) accept unequal distribution of power in society.
B) respect tradition and fulfilling social obligations.
C) value thrift, savings, and persistence.
D) are comfortable receiving commands from their managers.
E) value structured situations where rules of conduct and decision making are clearly documented.
14
One problem with individual rights is that
A) certain individual rights may conflict with others.
B) it focuses on the consequences of actions.
C) the judgment is on the results.
D) it is difficult or impossible to evaluate the benefits or costs of many decisions.
E) those who make a lesser contribution should receive less.
15
The ethical principle of utilitarianism advises us:
A) to seek the greatest good for the greatest number of people.
B) that we must seek the right thing to do.
C) that everyone has entitlements.
D) people who are similar should receive similar benefits.
E) to do what is right.
16
All of these are part of the “Big Five” personality dimensions, EXCEPT:
A) openness to experience.
B) agreeableness.
C) locus of control.
D) neuroticism.
E) extroversion.
17
People who are outgoing, talkative, sociable, and assertive are displaying:
A) introversion.
B) agreeableness.
C) neuroticism.
D) extroversion.
E) openness to experience.
18
The Myers-Briggs Type Indicator measures:
A) the amount of stress employees experienced during the previous week.
B) sensing, judging, and other personality traits identified by Carl Jung.
C) level of employee engagement.
D) the extent to which the individual has an internal or external locus of control.
E) the employee’s tendency to rely on stereotypes rather than factual information.

 
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HCS/385 – HEALTH CARE FINANCE: Finance Environment Matrix

Create a matrix in which you:

  • Identify at least 3 economic trends of the health care payment system.
  • Identify ethics and compliance issues associated with those trends.

Cite 3 peer-reviewed, scholarly, or similar references to support your chosen trends and issues.

 

Click on the Assignment Files tab to submit your assignment.

 

Note: This assignment is meant to be a high- level look at these issues where you primarily identify what the issues are. You will cover the issues in more depth in the Week Five Finance Trends assignment.

 

 

please if you do this assignment i really will like you to do week five assignment to because they are connected both.

 
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Hot Seat Case – Listening Skills

Assignment: Hot Seat Case – Listening Skills (two page)

Log in and watch the Manager’s Hot Seat video Listening Skills: Yeah, Whatever at the McGraw-Hill Online Learning Center. .Participate with the interactive questions during the video, but your graded assignment is to answer and submit the following questions via this activity.

1.  During their initial meeting, what “noise” was present that hindered Miguel and Pilar’s ability to communicate successfully?

2.  What components of active listening did Miguel demonstrate (or fail to)?

3.  What could Pilar have done to get Miguel’s full attention in the initial meeting?

4.  How did Miguel’s behavior change the second meeting? What indicators were there that he was listening?

5.  What communication network was present in this scenario? Use examples from the scenario to support your answer.

 
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Assignment 1: Rebranding A Business

Choose a brand from the list below which has recently Re banded itself through its Marketing.  This can include some of the following activities; updating their image, changing their logo, significantly expanding their product line, revamping their products.  Research the company and answer the following questions in a 2  page paper.Identify and describe the brand. Describe their previous image as a brand. Identify the reason for the rebranding.  Why was the company trying to bring about change? Thoroughly describe the rebranding that the company went through. Focus on at least three (3) areas of change for the rebranding; i.e. logo, product line, packaging, slogan, advertising, endorsements, etc. Do you think the rebranding was successful? Explain why or why not.  Use facts (references) to support your answer such as changes in sales, increased market share, etc. Use at least three (3) quality references to support your paper.  You will be graded on the content as well as your writing and mechanics which includes grammar, spelling, punctuation, etc.  Include an introduction and conclusion paragraph to pull your paper together. Include any references used including our text and any articles or websites used in your paper.  List these references using APA formatting and including all required information.

Choosing your brand: Below is a list of options that you can use for your paper.Reebok Dominoes Old Spice Beech-Nut Baby Food CVS Pharmacy

  Your assignment must follow these formatting requirements:Paper must be typed, double-spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. Include an introduction and conclusion paragraph to create a concise and coherent presentation of your ideas.

 
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I Need A Paper Written For My Wk 7 Assignment

JWI 510: Leadership in the 21st Century Assignment 2: Part A © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This course guide is subject to change based on the needs of the class. JWI 510 – Assignment 2A (1202) Page 1 of 4 Part A: Analyzing the Case Due Week 7, Sunday at midnight (15% of final grade) Instructions Download, read, and reread the case Satya Nadella at Microsoft: Instilling a Growth Mindset. Allow yourself plenty of time for this. While this case is not long, you will get more out of it if you read it more than once. Write a 4-5 page paper answering the following prompts. Your paper will essentially summarize the case, specifically focusing on what challenges Nadella faced as a leader, what steps he took to overcome those challenges, and whether he succeeded or not. Your responses must be supported by the facts of the case, and make appropriate reference to course materials. 1. What was Nadella’s diagnosis of the problems at Microsoft? a. What were the biggest challenges he faced when he took charge? b. Which of Lencioni’s 5 areas of dysfunction in teams were present at Microsoft? c. What goals did Nadella set for transforming the organization? 2. In thinking about Nadella’s style and the steps he took as a change leader, address the following: a. Drawing on Daniel Goleman’s “Leadership that Gets Results” (from Week 3), which styles of leadership most closely matches Nadella’s style? Explain. b. In terms of company culture, how did Nadella change specific systems and processes to improve teamwork? c. Nadella frequently uses the term “growth mindset.” What does this mean, and how did he foster it? 3. How effective have Nadella’s efforts been? In particular: a. What metrics should be used to evaluate the success of his efforts? b. What else could Nadella and his team do to sustain the wins they have achieved so far? c. What additional challenges do you expect he will face?

 
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HRMN 367 Assignment Solutions- Change Management Plan PPT (Final Project Part 2; 20 Points)

Change Management Plan PPT (Final Project Part 2; 20 points)

Based on your previous Culture Analysis Paper, create a Change Management Plan. Put yourself in the position of a consultant making recommendations to the CEO of the organization with specific strategies and problem solving solutions.

 

Present your recommendations in a PowerPoint presentation of 8-12 slides. State whether the organization is suited with its current organizational culture to meet the needs and challenges of the future. Defend your recommended strategies and solutions.

Your PPT presentation should include the following elements:

 

• An evaluation of the current situation and analysis of whether the current organizational culture is sufficient and skilled to meet the needs of the future, or if the organizational culture needs to change; include the ramifications of doing nothing (keeping the current organizational culture the way it exists)

 

• Recommendations for change, with specific strategies that need to be adopted by the leadership, including for communication of the changes and how to respond to the issues of resistance to change

 

• Justification and support for the recommended changes, based on both your own observations and the literature (use at least three scholarly sources)

 

 

Your PPT should have 8 to 12 slides not counting the title slide and references slides. Your title slide should include title of your presentation, your name, the course name/number, and the date. The in-text citations and references of your PPT should be in APA format.

 
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Paragraph

Prepare a rhetorical analysis paragraph of 9 to 12 sentences on the essay you announced to your group members. Follow the samples to create your own rhetorical analysis paragraph. Note: This is practice for the rhetorical analysis essay.

Choose one from below. It must be different than the two previous summaries.

Diane Mooney, “Newfoundlandese, If You Please”
James Hansen, “A Solution to the Climate Problem”
Karen Armstrong, “Murderous Martyrdom: Religion or Politics?”
Nelofer Pazira, The Pilgrimage”
Melisa-Maurice P. Janse van Rensburg, “Not Like the Movies”
Michael Downey, “Canada’s Genocide: Thousands Taken from Their Homes Need Help”
Patty Kelly, “Enough Already, It’s Time We Decriminalize Prostitution”
Robertson Davies, “The Pleasures of Love”
Ross McKitrick, “The Environmental Crisis: The Devil is in the Generalities”
John Ralston Saul, “The Roots of Continuous Negotiation: In Praise of the Courts”

 

 
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MGT/521

Purpose

The driving question behind this activity is “How can I apply key concepts from Management for success in school and my career?”

This activity can help you understand and apply key management concepts and tools from this week’s materials to identify opportunities for becoming more efficient and effective at work while you pursue an MBA. By completing the provided worksheet, you will gather concepts, resources, and tools for building future assignments, and that can provide immediate benefits in your job and relationships, including the following:

  • Identify and apply course concepts for success at school, work, and community.
  • Enhance credibility and assure integrity by supporting your ideas with research.
  • Automate management of research and attributions to save time, establish credibility, and ensure integrity of your work.

Proactive Time Management 

Since many of the concepts in this course may be new or presented in a different perspective than your experience, consider starting to work on this early in the week. Learning has a time component; so, relying on just-in-time management to complete the assignment and other weekly activities might get the job done, but you may miss learning value available through the exercise, while you risk missing deadlines designed to keep you focused and on track.

Required Resources

Garner, S. (Producer), & Boland, M. (Director). (2011). Management styles explained [Video]. Films on Demand. Retrieved from https://fod.infobase.com/PortalPlaylists.aspx?wID=18566&xtid=44682

Kinicki, A., & Williams, B. K. (2016). Management: A practical introduction (17 ed.). New York, NY: McGraw Hill Education.

Recommended Attribution Tools

Instructions

Complete each empty cell in the Management Concepts and Applications Worksheet to define and apply key concepts from this week’s materials, as follows:

  1. Define. In the Define column, explain the concepts using course materials or other credible sources.
    1. Keep your definitions brief, 50 to 75 words.
    2. Success tip: Do not copy and paste definitions; make sure the definitions represent your own learning with proper citations.
  2. Cite. In the Cite column, provide an in-text citation for your concepts.
    1. This assignment should include at least two sources: the Management textbook and the “Management styles explained” video.
    2. Success tip: Do not pull your definitions off Internet searches. Using the premium resources you’re paying for will help you tap value for your tuition investment, improve your learning, and assure the integrity of your work.
    3. Competency tip: Use the Microsoft® Word Citations & Bibliography features under the Microsoft® Word References tab to automate your referencing.
      1. Enter the details about your sources under Manage Sources. Make sure you select Style > APA.
      2. Use Insert Citation to insert your citation at the point of every borrowed idea. You will also use the Bibliography > References for the References Cited section at the end of the document.
  3. Apply. In the Apply column, answer each question, focusing on how you can apply the concept for success in your MBA program or in your career.
    1. Keep your responses brief, no more than 100 words per cell.

Build a References Cited page in APA format.

  1. Make sure you have entered your sources using the Manage Sources option under the References tab, and inserted citations using the References > Insert Citation feature.
  2. Place your cursor under the References heading at the end of the worksheet.
  3. Under the References heading at the end of the worksheet, select Bibliography > References. This will automatically build your References Cited list using the information you entered using the Manage Sources option.
  4. For the final touch, make sure you have selected Style > APA under the References tab.

Competency Tip: The initial application of the Microsoft® Word References tab might seem a bit confusing, but the feature will save you many hours of work in the program by allowing you to automate the tedious attribution process, and help you integrate research across all your courses. Once you’ve entered a source under Manage Sources, that source will be available for you to apply across all papers in the course and program. For a demonstration of how to input and apply APA formatted citations and references, see Attributions: Become an Instant APA Expert.

 
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